St. John's Fire District Incident Reporting

Study Notes

The purpose of this policy is to establish the minimum requirements for incident reporting by the St.John's Fire District (STJFD).
The objective is to have a standardized process for incident reporting and quality assurance review.

All incidents, regardless of duration or emergent status, will be assigned an incident number and promptly reported in the Fire District's record management software.
Smoke detector installations, and public service functions, such as tours, equipment demonstrations, etc are not to be assigned an incident number but instead logged as an activity under the appropriate classification.
Incident reports shall be completed during the shift of occurrence unless extenuating circumstances are present.
The incident commander is responsible for the timely completion of the report.
The on-duty Battalion Chief (or acting) should review all reports for their assigned battalion submitted during their tour of duty.
Structure fire reports and medical emergencies shall be completed on the shift of occurrence for citizen and medical control access.
Chief officer approval is required prior to leaving one of the above-listed reports incomplete past the end of the shift.

Incident commanders shall ensure that specific information relating to the origin, cause, and dollar loss is gathered if possible.
Property owner and occupant information must be recorded.
Members completing the reports shall pay careful attention to the various modules and required fields to ensure comprehensive and accurate data collection.
Origin, cause, and other causal information shall be reviewed by the Fire Marshal's office for accuracy during their review of the incident report.

Medical incidents require strict privacy and confidentiality when dealing with personal information.
Medical incidents present special challenges regarding patient data collection.
Emergency Medical Technicians (EMT) and company officers shall make all attempts to ensure the patient care record is entered correctly and accurately.

The St.John's Fire District utilizes a three-tiered review process for NFIRS incident reports.
Level 1 Review: Company Officers are responsible for reviewing all NFIRS incident reports that are completed by personnel at their assigned station.
Level 2 Review: The on-duty Battalion Chief (or acting) is responsible for ensuring that incident reports are completed for their battalion in a timely manner.
Level 3 Review: The NFIRS Program Manager is responsible for completing a formal monthly quality improvement review of the NFIRS incident reports that have been completed in the ImageTrend Records Management System.