Software Requirements Analysis Chapter 2
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Questions and Answers

Which of the following is NOT a step in the 'Gather Detailed Information' stage of systems analysis?

  • Observing business processes
  • Reviewing existing documents
  • Conducting interviews with stakeholders
  • Developing user interface prototypes (correct)

    • What is the primary goal of defining requirements in systems analysis?

  • To estimate the cost of developing the system
  • To create a detailed blueprint for the software system
  • To ensure that the system meets the needs of its users (correct)
  • To choose the appropriate programming language for the system

    • Which of the following is NOT a characteristic of a well-defined requirement?

  • Subjective and open to interpretation (correct)
  • Measurable and verifiable
  • Specific and unambiguous
  • Clear and concise language

    • Why is it important to prioritize requirements in systems analysis?

    <p>To allocate development resources effectively (B)</p> Signup and view all the answers

    What is the purpose of evaluating requirements with users?

    <p>To gather feedback and make necessary adjustments to the requirements (A)</p> Signup and view all the answers

    Which of the following is an example of a non-functional requirement?

    <p>The system should be able to handle 1000 transactions per second (D)</p> Signup and view all the answers

    How are requirements related to the development of user interface dialogs?

    <p>User interface dialogs are developed after requirements are defined (A)</p> Signup and view all the answers

    What is the most likely outcome of gathering and defining requirements without proper user involvement?

    <p>A system that is difficult to use and does not meet the user's needs (A)</p> Signup and view all the answers

    What is a primary objective of the New Consolidated Sales and Marketing System (CSMS)?

    <p>Understanding complex business processes and rules (D)</p> Signup and view all the answers

    Which subsystem is primarily responsible for tracking shipments and product ratings?

    <p>Order Fulfillment Subsystem (C)</p> Signup and view all the answers

    What initial step does the Systems Development Life Cycle (SDLC) suggest the project starts with?

    <p>Identifying the problem (A)</p> Signup and view all the answers

    Which feature is NOT mentioned as part of the Customer Account Subsystem?

    <p>Customer feedback options (C)</p> Signup and view all the answers

    What aspect of project planning activities is described as being omitted?

    <p>Details of project planning activities (C)</p> Signup and view all the answers

    What does the Marketing Subsystem help improve in relation to customer engagement?

    <p>Providing merchandise information and reporting (C)</p> Signup and view all the answers

    What is the primary role of requirements in software development?

    <p>They establish a common language among stakeholders. (C)</p> Signup and view all the answers

    Which of the following activities is NOT part of the initial phases of the Systems Analysis activities?

    <p>Implementation of solutions (B)</p> Signup and view all the answers

    How does the CSMS relationship to promotional packages impact the overall marketing strategy?

    <p>They enhance branding through partnerships (C)</p> Signup and view all the answers

    How do requirements assist in project scope definition?

    <p>They specify both in-scope and out-of-scope elements. (A)</p> Signup and view all the answers

    What is NOT a reason for collecting and analyzing requirements?

    <p>To establish a communication plan for stakeholders. (A)</p> Signup and view all the answers

    What challenge arises from changing requirements during the development process?

    <p>They may require a reevaluation of project goals. (B)</p> Signup and view all the answers

    What can lead to misunderstandings during the development phase?

    <p>Vague or incomplete requirements. (B)</p> Signup and view all the answers

    What do non-functional requirements primarily address?

    <p>System performance and constraints. (B)</p> Signup and view all the answers

    Why is managing stakeholder expectations considered challenging?

    <p>There are often conflicting needs and desires. (C)</p> Signup and view all the answers

    What forms the basis for the design process in software development?

    <p>Requirements specifications. (B)</p> Signup and view all the answers

    What major project did Ridgeline Mountain Outfitters propose in response to customer expectations and technological capabilities?

    <p>Develop a Consolidated Sales and Marketing System (A)</p> Signup and view all the answers

    What is the age of the existing Phone/Mail Order System at Ridgeline Mountain Outfitters?

    <p>12 years old (A)</p> Signup and view all the answers

    Which system at Ridgeline Mountain Outfitters has reached capacity and exhibits minimal integration?

    <p>Retail Store System (D)</p> Signup and view all the answers

    What type of architecture does Ridgeline Mountain Outfitters' strategic plan address that involves computing hardware and networks?

    <p>Technology architecture (B)</p> Signup and view all the answers

    What is one of the characteristics of the existing Customer Support System at Ridgeline Mountain Outfitters?

    <p>It has minimal integration (A)</p> Signup and view all the answers

    What is the primary outcome of the strategic planning process at Ridgeline Mountain Outfitters?

    <p>To propose a Consolidated Sales and Marketing System (B)</p> Signup and view all the answers

    What aspect of the proposed application architecture at Ridgeline Mountain Outfitters emphasizes integration?

    <p>Integrating Supply Chain Management and Customer Support (D)</p> Signup and view all the answers

    Which characteristic does the existing Supply Chain Management System possess?

    <p>It utilizes Java/Oracle and is 5 years old (A)</p> Signup and view all the answers

    Which groups are identified as internal stakeholders in the RMO CSMS project?

    <p>Marketing, accounting, and financial managers (C)</p> Signup and view all the answers

    What does FURPS+ stand for in systems analysis?

    <p>Functional, Usability, Reliability, Performance, Security (A)</p> Signup and view all the answers

    What is a key activity in the systems analysis process?

    <p>Gathering detailed information (D)</p> Signup and view all the answers

    Who are considered executive stakeholders in a project?

    <p>Senior executives (D)</p> Signup and view all the answers

    Which statement best describes the role of external shippers in the RMO project?

    <p>They ensure proper delivery of products (B)</p> Signup and view all the answers

    What is the primary goal of the systems analysis phase in a project?

    <p>Defining system requirements (D)</p> Signup and view all the answers

    Which of the following is not a type of requirement evaluated during systems analysis?

    <p>Marketability requirements (A)</p> Signup and view all the answers

    What information is often contained in the information system strategic plan?

    <p>Technology and application architecture plans (C)</p> Signup and view all the answers

    Which category does the FURPS+ acronym NOT include?

    <p>Aesthetics requirements (A)</p> Signup and view all the answers

    What defines stakeholders in systems implementation?

    <p>Individuals with an interest in successful system implementation (D)</p> Signup and view all the answers

    Which of the following is considered an internal stakeholder?

    <p>A project manager within the organization (A)</p> Signup and view all the answers

    Which of the following is a requirement that relates to specific tools or protocols?

    <p>Implementation requirements (B)</p> Signup and view all the answers

    What is meant by 'supportability requirements'?

    <p>Automatic updates and enhancement methods (C)</p> Signup and view all the answers

    What is NOT an example of external stakeholders?

    <p>Company executives (A)</p> Signup and view all the answers

    What type of requirements specifically addresses physical equipment constraints?

    <p>Physical requirements (B)</p> Signup and view all the answers

    Which of the following best describes operational stakeholders?

    <p>Persons who regularly interact with the system (A)</p> Signup and view all the answers

    Study Notes

    Course Information

    • Course Title: Software Requirements Analysis and Design
    • Course Code: ACS2913
    • Instructor: David Tenjo
    • Term: Fall 2022

    Chapter 2 Outline

    • The RMO Consolidated Sales and Marketing System Project
    • Systems Analysis Activities
    • What Are Requirements?
    • Stakeholders
    • Information Gathering Techniques
    • Models and Modeling
    • Documenting Workflows with Activity Diagrams

    Learning Objectives

    • Describe the activities of systems analysis
    • Explain the difference between functional and nonfunctional requirements
    • Identify and understand different kinds of stakeholders and their contributions to requirements definition
    • Describe information-gathering techniques and determine when each is best applied
    • Describe the role of models in systems analysis
    • Develop UML activity diagrams to model workflows

    Overview

    • Chapter 1 introduced the system development lifecycle (SDLC) and demonstrated its use for a small project
    • Systems analysis activities are detailed in this chapter
    • This chapter expands the SDLC processes to cover a wider range of concepts, tools, and techniques
    • A larger Ridgeline Mountain Outfitters (RMO) project will be used to illustrate analysis and design

    Ridgeline Mountain Outfitters (RMO)

    • RMO has an elaborate set of information systems that support operations and management
    • Customer expectations, modern technological capabilities, and competitive pressures led RMO to believe it is time to upgrade support for sales and marketing
    • A new Consolidated Sales and Marketing System was proposed
    • This is a major project that grew out of the RMO strategic planning process

    RMO Information Systems Strategic Plan

    • Technology architecture—the set of computing hardware, network hardware and topology, and system software employed by the organization
    • Application architecture—the information systems that supports the organization (information systems, subsystems, and supporting technology)

    RMO Existing Application Architecture

    • Supply Chain Management (SCM): 5 years old, Java/Oracle, Tradeshow system will interface with SCM
    • Phone/Mail Order System: 12 years old, Visual Studio/MS SQL, Reached capacity, minimal integration
    • Retail Store System: Older package solution, minimal integration
    • Customer Support System (CSS): Web-based system, evolved over the years, minimal integration

    Proposed Application Architecture

    • Integrate SCM and New CSMS (Consolidated Sales and Marketing System)

    New Consolidated Sales and Marketing System (CSMS)

    • Sales Subsystem: Integrates online, phone, and retail stores
    • Order Fulfillment Subsystem: Tracks shipments, rates products and services
    • Customer Account Subsystem: Shopping history, linkups, "mountain bucks" rewards
    • Marketing Subsystem: Promotional packages, partner relationships, more complete merchandise information and reporting

    Systems Analysis Activities

    • The SDLC indicates the project starts with identifying the problem, obtaining approval, and planning the project
    • Collecting, analyzing, refining, and prioritizing requirements is crucial
    • Projects need to discover and understand details

    Types of Requirements

    • Functional requirements: Business uses, functions users carry out, shown as use cases in Chapter 1
    • Non-functional requirements: Constraints and performance goals

    FURPS+ Requirements Acronym

    • Functional, Usability, Reliability, Performance, Security

    Additional Requirements Categories

    • Design constraints: Specific restrictions for hardware and software
    • Implementation requirements: Specific languages, tools, protocols, etc
    • Interface requirements: Interface links to the other systems
    • Physical requirements: Physical facilities and equipment constraints
    • Supportability requirements: Automatic updates and enhancement methods

    Stakeholders

    • Stakeholders are people who have an interest in the success of the project
    • There are internal vs. external stakeholders and operational vs. executive stakeholders

    Stakeholder Examples

    • Phone/mail sales order clerks
    • Warehouse and shipping personnel
    • Marketing personnel who maintain online catalog information
    • Marketing, sales, accounting, and financial managers
    • Senior executives
    • Customers
    • External shippers (e.g., UPS and FedEx)

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    Software Requirements Analysis and Design PDF

    Description

    Test your knowledge on Chapter 2 of Software Requirements Analysis and Design. This quiz covers systems analysis activities, types of requirements, stakeholders, and models used in the analysis process. Prepare to apply your understanding of information-gathering techniques and UML activity diagrams effectively.

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