Podcast
Questions and Answers
When evaluating off-the-shelf software, which action most effectively ensures the software meets the specific needs of the intended system?
When evaluating off-the-shelf software, which action most effectively ensures the software meets the specific needs of the intended system?
- Testing the software based on predetermined selection criteria. (correct)
- Reviewing the vendor's marketing materials.
- Examining the software's code for potential vulnerabilities.
- Consulting with internal IT staff about their personal preferences.
Why is creating a scoring value for each item requested in a Request for Proposal (RFP) important when soliciting proposals from multiple vendors?
Why is creating a scoring value for each item requested in a Request for Proposal (RFP) important when soliciting proposals from multiple vendors?
- It helps ensure that all vendors charge similar prices.
- It allows for a more objective and standardized comparison of proposals. (correct)
- It reduces the amount of time needed to review each proposal.
- It guarantees that the selected vendor will provide the lowest possible price.
What is the primary purpose of a Request for Proposal (RFP) in the context of acquiring new system software?
What is the primary purpose of a Request for Proposal (RFP) in the context of acquiring new system software?
- To solicit proposals from vendors that outline how their solutions can meet the system's requirements. (correct)
- To outline the legal terms and conditions of software licensing agreements.
- To provide vendors with a detailed blueprint of the new system's architecture.
- To publicly announce the organization's intention to purchase new software.
What is the most significant risk associated with disseminating or selling copyrighted educational materials, such as instructor resources, on the internet?
What is the most significant risk associated with disseminating or selling copyrighted educational materials, such as instructor resources, on the internet?
Besides testing and scoring RFPs, what is another recommended method for validating purchased software?
Besides testing and scoring RFPs, what is another recommended method for validating purchased software?
A company decides to adopt cloud computing for its new customer relationship management (CRM) system. Which of the following is the LEAST likely benefit they would expect?
A company decides to adopt cloud computing for its new customer relationship management (CRM) system. Which of the following is the LEAST likely benefit they would expect?
An organization is considering whether to develop a new inventory management system in-house or to purchase a cloud-based solution. Which factor would most strongly favor in-house development?
An organization is considering whether to develop a new inventory management system in-house or to purchase a cloud-based solution. Which factor would most strongly favor in-house development?
A software company distributes its software under an open-source license. What are the primary ways the company can generate revenue from this open-source software?
A software company distributes its software under an open-source license. What are the primary ways the company can generate revenue from this open-source software?
A small business is choosing between using Google Docs and Microsoft Office 365. Which of the following benefits is MOST directly associated with utilizing either of these cloud-based office suites?
A small business is choosing between using Google Docs and Microsoft Office 365. Which of the following benefits is MOST directly associated with utilizing either of these cloud-based office suites?
An organization is debating whether to use cloud computing or in-house development. Which scenario would make cloud computing a more advantageous choice than in-house development?
An organization is debating whether to use cloud computing or in-house development. Which scenario would make cloud computing a more advantageous choice than in-house development?
An organization is deciding between developing software in-house and purchasing an off-the-shelf package. Which criterion is MOST crucial in this 'make vs. buy' decision?
An organization is deciding between developing software in-house and purchasing an off-the-shelf package. Which criterion is MOST crucial in this 'make vs. buy' decision?
A company requires a new CRM system. They prioritize having a system tailored precisely to their unique sales process, even if it means higher upfront costs and longer development time. According to the table, which source of software components is MOST suitable?
A company requires a new CRM system. They prioritize having a system tailored precisely to their unique sales process, even if it means higher upfront costs and longer development time. According to the table, which source of software components is MOST suitable?
An organization aims to implement a new HR system. They need a solution that covers all aspects of HR, from payroll to performance management, and integrates seamlessly with their existing accounting software. Which source of software component is MOST appropriate?
An organization aims to implement a new HR system. They need a solution that covers all aspects of HR, from payroll to performance management, and integrates seamlessly with their existing accounting software. Which source of software component is MOST appropriate?
A small business seeks a customer relationship management (CRM) solution. Their priority is to have the system up and running quickly with minimal IT overhead. Which source of software components should they prioritize?
A small business seeks a customer relationship management (CRM) solution. Their priority is to have the system up and running quickly with minimal IT overhead. Which source of software components should they prioritize?
A non-profit organization needs a basic accounting software package. They are looking for a cost-effective solution with standard features, but they have limited technical expertise for extensive customization. Which source of software components is MOST fitting?
A non-profit organization needs a basic accounting software package. They are looking for a cost-effective solution with standard features, but they have limited technical expertise for extensive customization. Which source of software components is MOST fitting?
A hospital is implementing a new Electronic Health Records (EHR) system. They require extensive customization to meet specific regulatory requirements and integrate with their existing systems. They also require ongoing support and maintenance. Which source of software components is MOST suitable?
A hospital is implementing a new Electronic Health Records (EHR) system. They require extensive customization to meet specific regulatory requirements and integrate with their existing systems. They also require ongoing support and maintenance. Which source of software components is MOST suitable?
An e-commerce company wants to improve its customer service by adding a chatbot to its website. The company lacks the internal expertise to develop the chatbot from scratch. Which source of software components is MOST suitable if they need custom features?
An e-commerce company wants to improve its customer service by adding a chatbot to its website. The company lacks the internal expertise to develop the chatbot from scratch. Which source of software components is MOST suitable if they need custom features?
An accounting firm is looking to purchase tax preparation software. They need to ensure that the software is up-to-date with the latest tax laws and regulations. Which of the following off-the-shelf software criteria is MOST important?
An accounting firm is looking to purchase tax preparation software. They need to ensure that the software is up-to-date with the latest tax laws and regulations. Which of the following off-the-shelf software criteria is MOST important?
Which of the following is the MOST significant benefit an organization gains by outsourcing its information systems applications?
Which of the following is the MOST significant benefit an organization gains by outsourcing its information systems applications?
A company decides to outsource its payroll processing. Which of the following justifications BEST aligns with common reasons for outsourcing?
A company decides to outsource its payroll processing. Which of the following justifications BEST aligns with common reasons for outsourcing?
An organization wants to adopt a new CRM (Customer Relationship Management) system. Considering the various sources of software, which approach offers the FASTEST implementation timeline?
An organization wants to adopt a new CRM (Customer Relationship Management) system. Considering the various sources of software, which approach offers the FASTEST implementation timeline?
A startup with a limited budget needs a basic accounting software package. Which software source would likely offer the MOST cost-effective solution?
A startup with a limited budget needs a basic accounting software package. Which software source would likely offer the MOST cost-effective solution?
A large multinational corporation requires a highly customized supply chain management (SCM) system that integrates with its existing infrastructure. Which software source offers the GREATEST flexibility for customization?
A large multinational corporation requires a highly customized supply chain management (SCM) system that integrates with its existing infrastructure. Which software source offers the GREATEST flexibility for customization?
A company is evaluating several off-the-shelf software packages. Which factor is MOST critical in determining the long-term suitability of the software?
A company is evaluating several off-the-shelf software packages. Which factor is MOST critical in determining the long-term suitability of the software?
Which of the following scenarios would make in-house software development the MOST appropriate choice?
Which of the following scenarios would make in-house software development the MOST appropriate choice?
A company wants to leverage cloud computing for its new project. Which of the following BEST describes a key advantage of using cloud services compared to traditional on-premise solutions?
A company wants to leverage cloud computing for its new project. Which of the following BEST describes a key advantage of using cloud services compared to traditional on-premise solutions?
Which of the following best describes the primary function of IT service firms?
Which of the following best describes the primary function of IT service firms?
A company requires a software solution that can be rapidly deployed and addresses common business tasks with minimal customization. Which type of software provider would be the most suitable?
A company requires a software solution that can be rapidly deployed and addresses common business tasks with minimal customization. Which type of software provider would be the most suitable?
An organization aims to integrate its various business functions, such as finance, HR, and supply chain, into a unified system. Which type of software solution is most appropriate?
An organization aims to integrate its various business functions, such as finance, HR, and supply chain, into a unified system. Which type of software solution is most appropriate?
What is a key advantage of using an Enterprise Resource Planning (ERP) system compared to using multiple, separate software systems for different business functions?
What is a key advantage of using an Enterprise Resource Planning (ERP) system compared to using multiple, separate software systems for different business functions?
A small business needs accounting software. They want something ready to use with minimal setup. They do not have complex needs. Which software would be the best choice?
A small business needs accounting software. They want something ready to use with minimal setup. They do not have complex needs. Which software would be the best choice?
Which of the following is a key characteristic of prepackaged 'off-the-shelf' software?
Which of the following is a key characteristic of prepackaged 'off-the-shelf' software?
A large multinational corporation wants to overhaul its entire IT infrastructure, integrating all departments and processes into a single, unified system. Resources are not an issue. Which solution is most appropriate?
A large multinational corporation wants to overhaul its entire IT infrastructure, integrating all departments and processes into a single, unified system. Resources are not an issue. Which solution is most appropriate?
Which of the following is a primary advantage of cloud computing services for businesses?
Which of the following is a primary advantage of cloud computing services for businesses?
Flashcards
Request for Proposal (RFP)
Request for Proposal (RFP)
A document requesting vendors to propose hardware and software solutions for a new system.
Software Testing
Software Testing
Testing software against predefined criteria after selecting possible options.
User Feedback
User Feedback
Gather opinions and experiences from current users to inform your choice.
Scoring Value
Scoring Value
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Outsourcing
Outsourcing
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Cloud Computing
Cloud Computing
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Software as a Service (SaaS)
Software as a Service (SaaS)
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Open-Source Software
Open-Source Software
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In-House Development
In-House Development
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Hybrid System Development
Hybrid System Development
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Reasons for Outsourcing
Reasons for Outsourcing
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Sources of Application Software
Sources of Application Software
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IT Services Firms
IT Services Firms
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Packaged Software Providers
Packaged Software Providers
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Enterprise Software
Enterprise Software
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Packaged Software Producers
Packaged Software Producers
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Enterprise Resource Planning (ERP)
Enterprise Resource Planning (ERP)
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Accenture
Accenture
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Microsoft
Microsoft
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Oracle
Oracle
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SAP AG
SAP AG
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Single Data Repository
Single Data Repository
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Enterprise-Wide Solutions Vendors
Enterprise-Wide Solutions Vendors
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In-House Developers
In-House Developers
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Software Cost Considerations
Software Cost Considerations
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Software Functionality
Software Functionality
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Study Notes
- Software development was primarily in-house and created from scratch
Outsourcing
- Outsourcing refers to assigning responsibilities for an organization's information systems applications and operations to an external firm
- Companies outsource to free up internal resources
- Outsourcing helps the organization to increase revenue and process efficiencies
- Outsourcing helps to reduce time to market
- Outsourcing helps to focus on noncore activities
Various Software Sources
- Software sources can be categorized into six major groups
- IT service firms assist companies in developing customer information systems for internal use, and employ skilled IT professionals
- Packaged software producers serve diverse market segments, ranging from general productivity tools to niche packages and some off-the-shelf systems cannot be modified
- Prepackaged software is also called "off-the-shelf"
- ERP systems integrate individual traditional business functions into modules for seamless transactions
- A single repository of ERP results in consistent data
- Additional modules can be added to ERP as needed
- The global cloud-computing market is estimated at $490.3 billion, projected to grow to $591.8 billion in 2023
- Cloud computing provides computing resources and applications over the Internet
- Cloud computing customers do not need to invest in computing infrastructure and they pay on a per-use basis or license
- Cloud-computing examples include Google Docs and Salesforce
- Clouding computing benefits include freeing staff, faster access to applications, and lower costs
- Security and reliability are key cloud-computing concerns
- Open-source software includes the source code and are freely available
- Open-source software is developed by a community
- Open-source software does the same functions as commercial software
- Examples of Open-source software are Linux, mySQL, and Firefox
- You can make money with open-source software by maintenance/services fees
- You can make money with open-source software by selling a more full-featured version
In-House Development
- In-house development is when an organization uses its own staff to create the systems
- This can lead to more maintenance
- It is not unusual to incorporate a hybrid of in-house and purchased components
Choosing Software
- Common criteria to consider when choosing off-the-shelf software
- Cost: compare developing in-house vs. purchasing or licensing
- Functionality: the tasks that the software can perform and the mandatory, essential, and desired system features
- Vendor Support: can vendor provide support and how much can be provided
- Flexibility: the ease with which software is customized
- Documentation: understandable and up-to-date user's manual and technical documentation
Request for Proposal (RFP)
- Document provided to vendors asking them to meet the requirements of a new hardware and system
- Testing the software determines if it meets the selection criteria
- Gathering information from other users of the software is key
- Scoring each item requested is important when soliciting RFPs from more than one vendor
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Description
Explanation of software outsourcing and its benefits like freeing up internal resources, increasing revenue, and reducing time to market. Description of various software sources, including IT service firms, packaged software producers, and ERP systems.
