IT Service Systems Economics

A range of services used by businesses to manage and deliver information, aiding various business functions.

Advisory services helping businesses align technology strategies with business goals.

Transferring business processes to a third-party provider, often using IT.

13% of the global market, strong in voice-related services, estimated at $29B (2021).

Structure of producing, distributing and using goods and services, including IT services.

Emerio, I-Asiatic, Global BrainForce, Tsukiden and Genie are some examples of firms known for IT consulting in the Philippines.

Projected to reach $106.6 million in the Philippines.

A significant contributor to the global outsourcing market, ranking highest in voice services.

Projected to reach up to $0.62 billion in 2023.

External contracting of IT functions, services, and projects, instead of using in-house resources.

Projected to reach up to $596.2 million in 2023.

Philippine government act supporting the setting up of ecozones (economic zones) and ICT (Information and Communications Technology) hubs.

DICT program to help 25 areas outside Metro Manila become digital hubs by 2025.

Companies like Alorica, Concentrix, Genpact, IBM, Sutherland Global Services, and Teleperformance.

Companies like Microsourcing, Sourcefit, and Yondu.

Organizations can focus on core functions by outsourcing IT tasks, and save resources (space, maintenance, utilities).

IT Outsourcing is the leading service in the IT market for major economies like the US, UK, Japan, China, and Germany, generating the most revenue in 2023.

The estimated revenue reach for the IT service industry within a specific country by a certain year, based on growth predictions.

The percentage increase in the IT service market size expected each year.

The percentage of revenue contributed by a specific IT service within a particular country, compared to other services.

IT Outsourcing dominates the Japanese market, with a projected market volume of $33 billion in 2023, making it the top service there.

The revenue generated by IT consulting services within specific countries.

The total projected revenue generated by the entire IT services industry in a specific country.

The estimated revenue reach of the IT service industry within a specific country by the year 2028, taking into account projected growth.

A category of IT services that covers various non-specific areas like system integration, software installation and support, and IT training. Examples include screen repairs, hard drive restoration, and basic login resets.

Services that provide instruction and skills development in various IT areas, often leading to certifications. Examples include training programs for RedHat, Microsoft, TESDA, Azure, and Amazon AWS.

The projected market value of all IT services in the Philippines in 2023. This includes the combined revenue from IT outsourcing, IT consulting, and other IT services.

The anticipated annual increase in revenue for the Philippine IT service market. This value represents the estimated yearly expansion of the IT service industry.

The worldwide industry encompassing various IT services provided by companies, ranging from software support to data security. It caters to the growing demand for digital solutions across businesses.

The pandemic significantly accelerated the adoption of digital solutions by businesses. Remote work demands, increased software utilization, and data security concerns emphasized the crucial role of IT services.

The US market is projected to be the largest in 2023, with an anticipated revenue of $455 billion. IT Outsourcing is the largest segment within the US market.

A type of IT service where businesses hire third-party providers to manage specific IT tasks or systems. This allows businesses to focus on core operations while outsourcing specialized IT expertise.

The total projected revenue generated by the IT services industry in Germany, expected to reach $85 billion by 2028.

The expected percentage increase in the IT services market size in Germany each year, estimated at 6.80%.

The demand for IT services has steadily increased and grown since 2021, driven by the need for business continuity and resilience to future disruption.

The global IT services market is expected to reach approximately US$1,771 billion by 2028, driven by digital transformation, automated business processes, and the increasing demand for cloud services.

The COVID-19 pandemic since 2020 has accelerated the adoption of digital solutions due to remote working demands, increased software use, and data security concerns.

IT Outsourcing is the leading service in the IT market for major economies, generating the most revenue in 2023.