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Questions and Answers
What does self-serving bias refer to in social psychology?
What does self-serving bias refer to in social psychology?
What is the fundamental attribution error?
What is the fundamental attribution error?
How does group-serving bias manifest in social contexts?
How does group-serving bias manifest in social contexts?
What psychological phenomenon occurs when individuals judge themselves against their peers?
What psychological phenomenon occurs when individuals judge themselves against their peers?
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Which technique describes increasing compliance to a large request by first making a smaller request?
Which technique describes increasing compliance to a large request by first making a smaller request?
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What is stereotyping in the context of social psychology?
What is stereotyping in the context of social psychology?
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What influences a person's choice to comply with a request when the individual feels a sense of scarcity?
What influences a person's choice to comply with a request when the individual feels a sense of scarcity?
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What occurs during cognitive dissonance?
What occurs during cognitive dissonance?
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What is the term for the phenomenon where individuals are less likely to help in emergencies when others are present?
What is the term for the phenomenon where individuals are less likely to help in emergencies when others are present?
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Which of the following factors does NOT influence the concept of actively caring for people?
Which of the following factors does NOT influence the concept of actively caring for people?
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Which Big 5 personality trait is associated with being organized and responsible?
Which Big 5 personality trait is associated with being organized and responsible?
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What type of interview is more predictive of job success?
What type of interview is more predictive of job success?
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What type of leader focuses on managing behavior rather than inspiring motivation?
What type of leader focuses on managing behavior rather than inspiring motivation?
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Which of the following best describes Organizational Citizenship Behavior (OCB)?
Which of the following best describes Organizational Citizenship Behavior (OCB)?
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What is a significant bias that can affect performance appraisals?
What is a significant bias that can affect performance appraisals?
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Which of the following statements about SMART goals is correct?
Which of the following statements about SMART goals is correct?
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What are the three key perceptions that drive self-motivation?
What are the three key perceptions that drive self-motivation?
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Which of the following is NOT one of the components of empowerment?
Which of the following is NOT one of the components of empowerment?
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In Maslow’s Hierarchy of Needs, what does self-transcendence involve?
In Maslow’s Hierarchy of Needs, what does self-transcendence involve?
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Which step in the STEP process focuses on expressing gratitude for acts of kindness?
Which step in the STEP process focuses on expressing gratitude for acts of kindness?
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What principle of feedforward encourages others to engage in acts of kindness?
What principle of feedforward encourages others to engage in acts of kindness?
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What is the primary focus of transactional leadership?
What is the primary focus of transactional leadership?
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What best describes Organizational Citizenship Behavior (OCB)?
What best describes Organizational Citizenship Behavior (OCB)?
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Which of the following is a characteristic of transformational leadership?
Which of the following is a characteristic of transformational leadership?
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How do leaders demonstrate humility in their roles?
How do leaders demonstrate humility in their roles?
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What is meant by the Platinum Rule in leadership?
What is meant by the Platinum Rule in leadership?
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What is the primary benefit of aligning an individual's strengths with their work role?
What is the primary benefit of aligning an individual's strengths with their work role?
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Which factor improves organizational effectiveness according to the concept of OCB?
Which factor improves organizational effectiveness according to the concept of OCB?
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What is a key distinction between management and leadership?
What is a key distinction between management and leadership?
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Which of the following best describes the 'halo effect' in performance appraisals?
Which of the following best describes the 'halo effect' in performance appraisals?
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What are SMART goals characterized by?
What are SMART goals characterized by?
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Which of the following behaviors reflects emotional intelligence in leaders?
Which of the following behaviors reflects emotional intelligence in leaders?
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In the context of personnel psychology, which factor is NOT part of the Big Five personality traits?
In the context of personnel psychology, which factor is NOT part of the Big Five personality traits?
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What characterizes 'flow' in a work context?
What characterizes 'flow' in a work context?
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What is the main purpose of 360-degree feedback in workplaces?
What is the main purpose of 360-degree feedback in workplaces?
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What does job satisfaction primarily lead to?
What does job satisfaction primarily lead to?
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Which method of interview is better at predicting job performance?
Which method of interview is better at predicting job performance?
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What is a key characteristic of a Brother’s/Sister’s Keeper culture?
What is a key characteristic of a Brother’s/Sister’s Keeper culture?
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Which of the following is a more effective method for improving behavior according to Humanistic Behaviorism?
Which of the following is a more effective method for improving behavior according to Humanistic Behaviorism?
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In the context of observational learning, what is vicarious reinforcement?
In the context of observational learning, what is vicarious reinforcement?
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What does the COACH & ABC model focus on regarding feedback?
What does the COACH & ABC model focus on regarding feedback?
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Which of the following approaches is NOT recommended for delivering supportive feedback?
Which of the following approaches is NOT recommended for delivering supportive feedback?
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What should be avoided to reduce counter control according to the content?
What should be avoided to reduce counter control according to the content?
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What is one aspect of empathic AC4P listening?
What is one aspect of empathic AC4P listening?
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What is likely a characteristic of a failure avoider in a learning environment?
What is likely a characteristic of a failure avoider in a learning environment?
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Study Notes
Social Psychology Key Takeaways
- Fundamental attribution error: Attributing others' behavior to personality rather than situational factors.
- Self-serving bias: Attributing failures to external factors and successes to internal factors.
- In-group favoritism: Perceiving one's group as superior to others and allocating resources accordingly.
- Group-serving bias: Maintaining a positive view of one's group despite contradictory evidence.
- Social comparison: Evaluating oneself in relation to others.
- Physical proximity: Increased likelihood of forming relationships with those physically close.
- Stereotyping: Attributing general characteristics to an entire group.
- Prejudice: Forming opinions based on stereotypes.
- Discrimination: Negative actions stemming from prejudice.
- Attitude (ABC): Influencing affect, behavior, and cognition.
- Attitude/value and self-persuasion: Behavior without external consequences reflects personal values.
- Perceived choice: Enhances self-persuasion more when working towards success than avoidance.
- Consistent thinking/acting: Acting consistently, and thinking consistently
- Foot-in-the-door technique: Honoring a small request increases compliance with a larger one.
- Cognitive dissonance: Perceiving inconsistency between behavior and attitude/belief, which creates tension.
- Door-in-the-face technique: Retreating from a large request to increase compliance to a smaller request.
- Reciprocity principle: Inspiring pay-it-forward behavior—returning favors.
- Conformity: Conforming more than admitted
- Descriptive norms: Conformity based on observed behaviors.
- Injunctive norms: Conformity based on socially approved behaviors.
- Authority influence: Blindly following authority, but not always undesirable.
- Top-down authority: Influence counteracting psychological resistance.
- Scarcity: Increased value due to limited availability.
- Social loafing: Reduced effort when individual contributions are unidentifiable.
- Social facilitation/inhibition: Enhanced/hindered performance due to presence of others.
- Groupthink: Suppressing dissenting opinion.
- Polarization: Increasing of dominant viewpoint
- Deindividuation: Reduced individual identity in groups leading to impulsive behavior.
- Frustration-aggression hypothesis: Frustration can lead to aggression.
- Bystander effect: Decreased likelihood of helping in an emergency presence of others.
- Diffusion of responsibility: Belief others will act, leading to non-intervention.
- Altruism: Helping others.
- Self-efficacy: Confidence in personal ability to help.
- Personal control: Feeling empowered to help others.
- Self-esteem: Positive self-evaluation.
- Belongingness: Connection to others.
- Optimism: Expectation of positive outcomes.
Cognitive Dissonance
- Inconsistency between behavior and attitude leads to tension.
- People change their behavior or attitudes to reduce tension.
Social Cognition and Attribution
- Fundamental Attribution Error: Attributing others' behavior to internal factors (personality).
- Self-Serving Bias: Attributing personal success to internal factors, and failures to external ones.
- In-Group Bias & Favoritism: Favoring one's own group.
- Group-Serving Bias: Maintaining a positive view of one's own group.
- Social Comparison: Evaluating oneself in relation to others.
Stereotypes, Prejudice, and Discrimination
- Stereotypes: Generalizations about groups.
- Prejudice: Preconceived opinions based on stereotypes.
- Discrimination: Negative actions stemming from prejudice.
Attribution and Attitude (ABC)
- Affective: Feelings/emotions toward an object
- Behavioral: Intentions to act in certain ways
- Cognitive: Beliefs and thoughts toward an object
Personnel Psychology Industrial
- Matching individual strengths with work goals.
- The Big 5-personality traits (Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism)
Organizational Psychology
- Job Satisfaction
- Burnout.
- Gallup Workplace Questionnaire.
- Smart Goals.
- Transactional vs Transformational Leadership
Chapter 15: Leadership
- Discrimination (good = bad)
- Synergy through diversity and empathy.
- Platinum Rule. Leaders show humility by admitting mistakes, and asking for feedback.
- Five conversation types.
- Tight vs Loose cultures.
- Leader promotes psychological safety
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Description
Test your knowledge on key concepts in social psychology with this quiz. Explore topics such as self-serving bias, fundamental attribution error, and cognitive dissonance. Perfect for students or anyone interested in understanding human behavior!