Social Engineering: Human Psychology
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Questions and Answers

What is the primary goal of social engineering attacks that exploit cognitive biases?

  • To create a sense of urgency
  • To influence decision-making (correct)
  • To gain physical access
  • To manipulate emotions
  • Which emotional manipulation tactic is used to elicit a response by creating a sense of fear or excitement?

  • Reciprocity
  • Scarcity
  • Social Proof
  • Emotional Manipulation (correct)
  • What is the primary goal of pretexting attacks?

  • To create a false scenario
  • To gain trust or access (correct)
  • To create a sense of urgency
  • To manipulate emotions
  • What is the term for targeting high-level executives or officials with phishing attacks?

    <p>Whaling</p> Signup and view all the answers

    What is the term for creating a sense of obligation through small favors or gifts?

    <p>Reciprocity</p> Signup and view all the answers

    What is the term for using social influence to build credibility?

    <p>Social Proof</p> Signup and view all the answers

    What is the term for creating a sense of urgency or limited availability?

    <p>Scarcity</p> Signup and view all the answers

    Which influence tactic involves encouraging individuals to follow through on commitments?

    <p>Commitment and Consistency</p> Signup and view all the answers

    Study Notes

    Social Engineering

    Human Psychology

    • Cognitive Biases: Mental shortcuts that influence decision-making, making individuals vulnerable to social engineering attacks
      • Confirmation bias: tendency to believe information that confirms existing beliefs
      • Anchoring bias: reliance on the first piece of information received
      • Availability heuristic: judging likelihood based on how easily examples come to mind
    • Emotional Manipulation: Using emotions to influence behavior
      • Fear, excitement, or curiosity can be exploited to elicit a response
    • Human Vulnerabilities: Common weaknesses in human psychology
      • Curiosity: enticing individuals to engage with suspicious links or files
      • Trust: exploiting trust in authority figures or familiar brands
      • Urgency: creating a sense of urgency to prompt impulsive decisions

    Social Manipulation

    • Pretexting: Creating a false scenario to gain trust or access
      • Posing as a authority figure (e.g., IT support) to gain access to sensitive information
    • Phishing: Using deception to obtain sensitive information
      • Spear phishing: targeting specific individuals with tailored attacks
      • Whaling: targeting high-level executives or officials
    • Baiting: Offering a tempting deal or prize in exchange for sensitive information
      • Leaving a malware-infected device or storage media in a public area

    Influence Tactics

    • Reciprocity: Creating a sense of obligation through small favors or gifts
      • Offering a free trial or demo to build trust
    • Commitment and Consistency: Encouraging individuals to follow through on commitments
      • Obtaining a small commitment, then using it to justify a larger request
    • Social Proof: Using social influence to build credibility
      • Displaying fake reviews or testimonials to build trust
    • Scarcity: Creating a sense of urgency or limited availability
      • Limited-time offers or exclusive deals to prompt impulsive decisions

    Social Engineering

    Human Psychology

    • Cognitive biases are mental shortcuts that influence decision-making, making individuals vulnerable to social engineering attacks
      • Confirmation bias: the tendency to believe information that confirms existing beliefs
      • Anchoring bias: the reliance on the first piece of information received
      • Availability heuristic: judging likelihood based on how easily examples come to mind
    • Emotional manipulation uses emotions to influence behavior
      • Fear, excitement, or curiosity can be exploited to elicit a response
    • Human vulnerabilities are common weaknesses in human psychology
      • Curiosity: enticing individuals to engage with suspicious links or files
      • Trust: exploiting trust in authority figures or familiar brands
      • Urgency: creating a sense of urgency to prompt impulsive decisions

    Social Manipulation

    • Pretexting creates a false scenario to gain trust or access
      • Posing as an authority figure (e.g., IT support) to gain access to sensitive information
    • Phishing uses deception to obtain sensitive information
      • Spear phishing: targeting specific individuals with tailored attacks
      • Whaling: targeting high-level executives or officials
    • Baiting offers a tempting deal or prize in exchange for sensitive information
      • Leaving a malware-infected device or storage media in a public area

    Influence Tactics

    • Reciprocity creates a sense of obligation through small favors or gifts
      • Offering a free trial or demo to build trust
    • Commitment and consistency encourages individuals to follow through on commitments
      • Obtaining a small commitment, then using it to justify a larger request
    • Social proof uses social influence to build credibility
      • Displaying fake reviews or testimonials to build trust
    • Scarcity creates a sense of urgency or limited availability
      • Limited-time offers or exclusive deals to prompt impulsive decisions

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    Description

    Understand how social engineers manipulate human psychology, including cognitive biases and emotional manipulation, to influence behavior and decision-making.

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