SHRM CP Flashcards Practice Test
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Questions and Answers

Define succession planning.

Succession planning is a process for identifying and developing new leaders who can replace old leaders when they leave, retire, or die.

What is an employer brand?

An employer brand is a clear indication of a company's identity; it is essentially the unique characteristic(s) that define a company.

How do conditions in the labor market affect a company?

The conditions in the labor market can influence the available candidates for open positions in a company.

Why was The Foreign Corrupt Practices Act created?

<p>The Foreign Corrupt Practices Act was created specifically to prevent American businesses from bribing foreign governments.</p> Signup and view all the answers

What is the federal policy regarding polygraph testing of federal employees?

<p>Polygraph tests are allowed among federal defense contractors but may only be administered to those who will be working in defense-related jobs.</p> Signup and view all the answers

What is the purpose of talent management?

<p>To create a reputation and working situation that draws in new talent and to hold on to existing talent by maintaining effective work situations.</p> Signup and view all the answers

What are the steps in an analysis of training?

<p>Establish a clear objective for training, collect data about potential problems, analyze deficiencies, and consider options based on available budget and time.</p> Signup and view all the answers

What is required in the role of the human resources professional when considering unique employee needs?

<p>Recognizing that the most effective employees can balance their work with situations outside of work.</p> Signup and view all the answers

What is the primary role of fiduciary responsibility for the HR professional?

<p>Handling the total rewards program at the organization.</p> Signup and view all the answers

What do Workers Compensation Laws state in regards to employer responsibility?

<p>Employers are responsible for any work-related injuries or problems that employees sustain on the job.</p> Signup and view all the answers

What 'golden' benefits do executive compensation plans include? (Select all that apply)

<p>Golden Handcuffs</p> Signup and view all the answers

Define golden parachute.

<p>A large payment or other financial compensation guaranteed to a company executive should the executive be dismissed as a result of a merger or takeover.</p> Signup and view all the answers

Define golden handshake.

<p>A payment given to someone who is laid off or retires early.</p> Signup and view all the answers

Define golden handcuffs.

<p>Benefits, typically deferred payments, provided by an employer to discourage an employee from taking employment elsewhere.</p> Signup and view all the answers

Define golden life jacket.

<p>An exceptional compensation package offered by the acquiring company to top executives of the company being bought.</p> Signup and view all the answers

What is the role of HR regarding ERISA?

<p>Handling and managing the pension funds that the organization provides for retirement accounts.</p> Signup and view all the answers

Once a company has filed ERISA records, how long are they required to maintain those records according to the Department of Labor?

<p>A minimum of 6 years.</p> Signup and view all the answers

What does the Personal Responsibility and Work Opportunity Reconciliation Act establish guidelines for?

<p>Retaining and reporting employee identification records.</p> Signup and view all the answers

What type of voluntary benefits plan relies on unknown benefits that result from investments on the retirement account?

<p>Defined Contribution.</p> Signup and view all the answers

What are some of the collective bargaining strategies? (Select all that apply)

<p>Single-unit bargaining</p> Signup and view all the answers

A sit-down strike is illegal.

<p>True</p> Signup and view all the answers

What is common situs picketing?

<p>The result of two employers sharing a business location when one is engaged in a labor dispute.</p> Signup and view all the answers

What is an unfair labor practice?

<p>Any activity from an employer or a union that hinders employees from exercising their rights.</p> Signup and view all the answers

During a lawful economic strike, employers have the right to hire employees to replace the striking employees.

<p>True</p> Signup and view all the answers

What hazards are considered to be standard environmental health hazards according to OSHA?

<p>Ergonomic design, stress, plants, &amp; vibrations.</p> Signup and view all the answers

What is human capital planning?

<p>Human capital planning is a systematic process for identifying the resource pool and its capabilities to meet organization goals and developing the strategies to meet the requirements to fulfill those goals.</p> Signup and view all the answers

What is an environmental scan and how does it pertain to strategic planning?

<p>An environmental scan is the gathering of information that helps project company growth and development.</p> Signup and view all the answers

Why do HR professionals need to understand the legal process?

<p>Legislation influences the relationship between employers and employees.</p> Signup and view all the answers

What is the first step that must be taken for an idea to be presented as a bill to Congress?

<p>The idea must first be submitted to a member of Congress (MOC).</p> Signup and view all the answers

What is the Foreign Corrupt Practices Act of 1977?

<p>It establishes the rules for preventing bribery and penalizing occurrences within corporations in multiple countries.</p> Signup and view all the answers

What are the steps in the strategic planning process?

<p>Environmental scanning, formulating strategy, implementing strategy, making adjustments to strategy.</p> Signup and view all the answers

What is a democratic leadership style?

<p>A type of leadership where group members take a participative role in the decision-making process.</p> Signup and view all the answers

What is a coaching leadership style?

<p>Coaching leaders effectively help others advance their skills and provide guidance.</p> Signup and view all the answers

What is a transactional leadership style?

<p>A leadership style that focuses on supervision, organization, and performance through rewards and punishments.</p> Signup and view all the answers

What is a transformational leadership style?

<p>A leadership style where a leader works with subordinates to identify needed change and guide it through inspiration.</p> Signup and view all the answers

What standard budget responsibilities does HR have?

<p>Payroll taxes, travel expenses, repairs and maintenance, and employee benefits.</p> Signup and view all the answers

The FLSA retains a certification of age for all employees for how long?

<p>Until their employment is terminated.</p> Signup and view all the answers

When is a company required to pay their employee more than the federal minimum wage?

<p>When state minimum wage is higher than the federal minimum wage.</p> Signup and view all the answers

What is adverse impact?

<p>Adverse impact refers to the selection rate of a protected class being less than 80% of the selection rate of the highest group.</p> Signup and view all the answers

What's involved in the human resources professional's analysis of staffing needs?

<p>Create a list of necessary KSAs, develop a list of employees ready for promotion, consider various hiring options, and review past hiring decisions.</p> Signup and view all the answers

What is a short-form application?

<p>A pre-made form designed to obtain general information, best for positions requiring fewer specialized skills.</p> Signup and view all the answers

What is a long-form application?

<p>A form designed to obtain a more in-depth understanding of an individual's skills or knowledge.</p> Signup and view all the answers

What is a general employment application?

<p>It requests information related to employment history, education, and overall background.</p> Signup and view all the answers

What is a job-specific employment application?

<p>An application used for filling a large number of similar positions regularly.</p> Signup and view all the answers

What are the HR professional's primary roles in conducting effective interviews?

<p>To offer any requested advice on preparing for and setting up interviews.</p> Signup and view all the answers

What is contrast bias?

<p>Unconsciously contrasting other candidates with the first candidate interviewed.</p> Signup and view all the answers

What is cultural noise bias?

<p>Occurs when the candidate responds in a way aimed at pleasing the interviewer instead of providing natural answers.</p> Signup and view all the answers

What is halo bias?

<p>When the interviewer considers only one quality of the candidate over others that may detract from their true record.</p> Signup and view all the answers

What is leniency bias?

<p>When the interviewer is lenient in regard to a candidate's potential weakness.</p> Signup and view all the answers

What is negative emphasis bias?

<p>When the interviewer places too much weight on the candidate's weakness.</p> Signup and view all the answers

What is knowledge-of-predictor bias?

<p>When the interviewer responds to the candidate based on knowledge about their scores on evaluative tests.</p> Signup and view all the answers

What is stereotyping bias?

<p>Occurs when an interviewer bases a personal opinion about a candidate on a stereotype instead of objective evaluation.</p> Signup and view all the answers

What is recency bias?

<p>When the interviewer compares a candidate to the most recent candidate interviewed.</p> Signup and view all the answers

What is non-verbal bias?

<p>When the interviewer is over-influenced by body language instead of the candidate's responses.</p> Signup and view all the answers

What does the Uniform Guidelines on Employee Selection Process (UGESP) require testing to focus on?

<p>Reliability and Validity.</p> Signup and view all the answers

What is the purpose of establishing required qualities of reliability and validity?

<p>To avoid discrimination against protected classes.</p> Signup and view all the answers

What was the WARN Act designed to do?

<p>Offer rights for workers who have been laid off.</p> Signup and view all the answers

What is organization development?

<p>The process by which a human resources professional analyzes an organization's elements for improvement.</p> Signup and view all the answers

What are the four categories of intervention according to Cummings and Worley?

<p>Techno-structural, Human Resource Management, Human Process, and Strategic.</p> Signup and view all the answers

In the workplace, what is the Myers-Briggs Type Indicator primarily used for?

<p>It is primarily used as a personality test for better understanding interpersonal interactions.</p> Signup and view all the answers

What does the instructional design acronym ADDIE stand for?

<p>Analysis, Design, Development, Implementation, and Evaluation.</p> Signup and view all the answers

What is facilitation?

<p>Facilitation is an instructional method that helps employees work together on problem-solving under guidance.</p> Signup and view all the answers

What is a vestibule training method?

<p>An instructional training method in which employees are trained in simulated situations.</p> Signup and view all the answers

What is the purpose of a total rewards strategy?

<p>To review the budget and determine how much is available for employee rewards.</p> Signup and view all the answers

What major factors are in the process of establishing employee compensation within an organization?

<p>IRS Rules, conditions in the labor market, current economic situations, and competition.</p> Signup and view all the answers

What is covered by FLSA?

<p>Minimum wage, exemption conditions for employees, work conditions for children under 18, and overtime.</p> Signup and view all the answers

What does The McNamara-O'Hara Service Contract Act cover?

<p>Federal Service Contracts.</p> Signup and view all the answers

What is a benchmark position?

<p>Benchmark positions are common types of positions across organizations, like administrative assistants.</p> Signup and view all the answers

How long does someone need to be employed at a company before they are eligible for FMLA leave?

<p>12 months (does not have to be consecutive).</p> Signup and view all the answers

How many employees must a company employ to provide defined health benefits according to COBRA?

<p>At least 20 employees.</p> Signup and view all the answers

What is a deferred employee compensation program?

<p>A program where a portion of an employee's compensation is set aside to be paid at a later date.</p> Signup and view all the answers

Why was The Health Insurance Portability and Accountability Act added to ERISA?

<p>To forbid health benefit discrimination due to pre-existing conditions.</p> Signup and view all the answers

What type of voluntary benefit program utilizes a typical pension plan?

<p>Defined Benefit Plan.</p> Signup and view all the answers

What are some examples of a benefit accrual plan?

<p>Paid time off, vacation time, and sick time.</p> Signup and view all the answers

What is a defined contribution plan?

<p>A retirement plan where the employer, employee, or both make regular contributions.</p> Signup and view all the answers

What is a non-qualified plan?

<p>A tax-deferred, employer-sponsored retirement plan outside of employee retirement income security act guidelines.</p> Signup and view all the answers

What is a qualified plan?

<p>A plan providing IRS-approved tax advantages without extra benefits for shareholders.</p> Signup and view all the answers

What does the Glass Ceiling Act say are the three barriers to women advancing in the workplace?

<p>Internal, Societal, and Governmental.</p> Signup and view all the answers

According to the NLRA, who has the right to engage in concerted activities for collective bargaining?

<p>All employees of an organization.</p> Signup and view all the answers

What is featherbedding?

<p>Featherbedding occurs when a union requires an obsolete job to remain intact to avoid terminating an employee.</p> Signup and view all the answers

What can an employer do when employees begin to unionize?

<p>Employers may explain problems with unionization to employees.</p> Signup and view all the answers

What risk areas must HR professionals consider?

<p>Workplace privacy, legal compliance, safety and health, and business continuity.</p> Signup and view all the answers

What is the purpose of a human resources audit?

<p>To consider overall improvements that can be made within a company.</p> Signup and view all the answers

The Drug-Free Workplace Act of 1988 applies to what kind of organization?

<p>Federal contractors making at least $100,000.</p> Signup and view all the answers

What act requires workplaces to maintain an environment free from recognized hazards?

<p>OSHA.</p> Signup and view all the answers

What is not stated as a category of OSHA violation?

<p>Accidental.</p> Signup and view all the answers

What is the minimum number of employees a company must have to be required to fill out OSHA forms?

<ol start="11"> <li></li> </ol> Signup and view all the answers

What is the purpose of the Needlestick Safety and Prevention Act?

<p>To require that employers report workplace injuries from sharp objects.</p> Signup and view all the answers

What is the HR professional's responsibility when complying with ADA?

<p>To discuss possible employee accommodations with management and recommend certain requests.</p> Signup and view all the answers

What are the three types of plans that OSHA requires organizations to develop?

<p>Injury and Illness prevention plan, an emergency response plan, and a fire prevention plan.</p> Signup and view all the answers

What kind of policy is required for all companies?

<p>A policy about employee protection.</p> Signup and view all the answers

What does the due diligence process for HR look like during a merger?

<p>Documentation of employee names, contracts, benefit contracts, compensation info, and compliance documentation.</p> Signup and view all the answers

What is the human resource professional's strategic role in organizations?

<p>To encourage employees in their strengths and help them build upon them.</p> Signup and view all the answers

What are the steps for Enterprise Risk Management?

<p>Identifying risk and pursuing means of managing and reducing it.</p> Signup and view all the answers

What did the Herzberg Motivation Hygiene Theory conclude?

<p>That giving employees the opportunity to excel leads to overall company success.</p> Signup and view all the answers

Define the McGregor X and Y Theory.

<p>X-style management focuses on close supervision while Y-style seeks a rewarding work environment.</p> Signup and view all the answers

What was B.F. Skinner's behavioral theory based off of?

<p>The conclusion that all human actions can be conditioned through behavior modification.</p> Signup and view all the answers

According to the Genetic Information Nondiscrimination Act, are employers responsible for genetic information obtained accidentally?

<p>False</p> Signup and view all the answers

What was the Training Adjustment Assistance program designed for?

<p>To provide assistance to employees who lost their jobs due to increased imports.</p> Signup and view all the answers

Study Notes

Human Capital Planning

  • A systematic process aimed at identifying resource capabilities to achieve organizational goals.
  • Involves forward-thinking strategies that assess present and future requirements.

Environmental Scan

  • Gathering data to forecast company growth and development.
  • Reviews historical data to prepare for anticipated expansion.
  • HR professionals must understand legislation impacting employer-employee relationships.
  • Legal frameworks shape business practices and employee interactions.

Bill Proposal Process

  • Ideas for bills from external sources must be submitted to a member of Congress.
  • Submission can be made to either a senator or representative.

Foreign Corrupt Practices Act of 1977

  • Legislation aimed at preventing corporate bribery internationally.

Strategic Planning Process

  • Involves environmental scanning, strategy formulation, implementation, and adjustments.

Leadership Styles

  • Democratic Leadership: Encourages participative decision-making among group members.
  • Coaching Leadership: Focuses on skill development and performance improvement.
  • Transactional Leadership: Centers on supervision and compliance through rewards and punishments.
  • Transformational Leadership: Works collaboratively to inspire change and execute new visions.

HR Budget Responsibilities

  • Includes payroll taxes, travel expenses, repairs, maintenance, and employee benefits.

FLSA Regulations

  • Maintains employee age certification until termination.
  • Companies must pay state minimum wage if higher than federal.

Adverse Impact

  • Refers to unintentional discrimination where selection rates for protected classes fall below 80% compared to the highest group.

Staffing Needs Analysis

  • Involves listing required knowledge, skills, abilities (KSAs), and considering future hiring options.

Employment Applications

  • Short-form Application: General information for less specialized roles.
  • Long-form Application: Detailed insights into skills, commonly used for general employment.
  • Job-Specific Application: Tailored for filling multiple similar positions.
  • Weighted Application: Includes specific questions with weighted importance for job requirements.

Interview Process Biases

  • Contrast Bias: Comparing candidates based on initial impressions.
  • Cultural Noise Bias: Candidates tailoring responses to please interviewers.
  • Halo Bias: Focusing on one positive trait while ignoring others.
  • Leniency Bias: Overlooking a candidate's weaknesses.
  • Negative Emphasis Bias: Over-focusing on weaknesses rather than strengths.
  • Knowledge-of-Predictor Bias: Evaluating based on previous test scores.
  • Stereotyping Bias: Judging candidates based on preconceived notions.
  • Recency Bias: Favoring candidates that were interviewed last.
  • Non-verbal Bias: Being swayed by body language instead of verbal responses.

Testing Standards

  • The Uniform Guidelines on Employee Selection Process emphasizes reliability and validity to prevent discrimination.

Worker Rights

  • WARN Act provides rights for laid-off workers.
  • Organization Development focuses on analyzing and improving organizational structures.

Personality and Training

  • Meyers-Briggs Type Indicator: Helps individuals understand their personalities.
  • ADDIE Model: Framework for instructional design including Analysis, Design, Development, Implementation, and Evaluation.

Training Methods

  • Facilitation: Group problem-solving guided by an expert.
  • Vestibule Training: Simulated training environments.

Compensation and Benefits

  • Total rewards strategy aims to analyze budgets for effective employee retention.
  • Factors influencing employee compensation include market conditions and competition.
  • COBRA: Mandates health benefits for employees in larger organizations.
  • Defined Benefit Plan: Pension plan where benefits are predetermined upon retirement.

Employee Protection and Compliance

  • FLSA covers minimal wage and work conditions for children.
  • OSHA requires a safe workplace and documentation for violations.

Risk Management

  • HR must assess workplace privacy, compliance, health, and continuity.
  • Due diligence during mergers involves thorough documentation of employee information.

Talent Management

  • Aims to cultivate a workplace reputation attracting and retaining skilled talent.

Historical Theories

  • Herzberg's Theory links employee opportunity for success directly to organizational success.
  • McGregor's Theory X focuses on control, while Theory Y emphasizes a positive work environment.

Genetic Information Nondiscrimination Act

  • Prohibits discrimination based on accidental acquisition of genetic information.

Federal Testing Regulations

  • Polygraph tests may be administered for certain federal defense positions.

Training Adjustment Assistance

  • Designed to help employees who lost jobs due to import increases affecting domestic manufacturing.### Employee Needs and HR Responsibilities
  • Human resources professionals must balance employee workloads with individual needs outside work for optimal performance.

Fiduciary Responsibility of HR

  • HR's primary fiduciary duty includes managing the organization's total rewards program to ensure employee satisfaction and retention.

Workers Compensation Laws

  • Employers are legally accountable for injuries or health issues employees face while on the job under workers compensation laws.

Executive Compensation Plans

  • Key components of executive compensation include:
    • Golden Parachute: Financial guarantees for executives upon dismissal due to company mergers or takeovers.
    • Golden Handshake: Payment for employees laid off or retiring early.
    • Golden Handcuffs: Deferred payment benefits to discourage employee turnover.
    • Golden Life Jacket: Attractive compensation packages offered to executives of acquired companies to maintain their engagement.

ERISA and Pension Management

  • HR is responsible for managing pension funds related to employee retirement accounts as per ERISA regulations.
  • Companies must retain ERISA records for a minimum of 6 years as mandated by the Department of Labor.

Personal Responsibility and Work Opportunity Reconciliation Act

  • Establishes guidelines for the retention and reporting of employee identification records to ensure compliance.

Benefits Plans

  • Defined Contribution plans are voluntary benefits linked to investments that yield variable returns on retirement accounts.

Collective Bargaining Strategies

  • Strategies include:
    • Single-unit bargaining: Focused on a single workplace.
    • Parallel bargaining: Multiple workers' groups negotiating simultaneously.
    • Multi-employer bargaining: Several employers negotiating together with a union.
    • Multi-Unit bargaining: Involves negotiations across various units or locations.

Labor Relations and Strikes

  • Sit-down strikes are illegal.
  • Common situs picketing occurs when two employers share a location and a labor dispute arises for one employer.
  • Unfair labor practices inhibit employees' rights, and both unions and employers can be held accountable.
  • During lawful economic strikes, employers have the right to hire replacements for striking employees.

Environmental Health Hazards

  • OSHA identifies standard environmental health hazards, which include ergonomic design, stress, plant-related issues, and vibrations.

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Test your knowledge with these SHRM CP flashcards focused on Human Capital Planning and Environmental Scanning. This practice test is perfect for preparing for the SHRM Certified Professional exam and understanding essential HR concepts. Review the key definitions and prepare effectively for your certification.

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