SHRM Competency Model Overview
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Questions and Answers

Which of the following is NOT a behavioral competency as defined by the SHRM BASK®?

  • Global & Cultural Effectiveness
  • HR Expertise (correct)
  • Communication
  • Critical Evaluation
  • The SHRM BASK® was initially developed in...

  • 2011 (correct)
  • 1950
  • 2017
  • 2021
  • What is the main purpose of the SHRM Competency Model?

  • To create a system for accrediting HR professionals
  • To standardize the HR profession worldwide
  • To identify and define critical behaviors for HR professionals (correct)
  • To ensure ethical practices in all HR departments
  • The SHRM BASK® evolves from the SHRM Competency Model by...

    <p>Further defining knowledge areas in addition to behavioral competencies (D)</p> Signup and view all the answers

    How many behavioral competencies are included in the SHRM BASK®?

    <p>9 (A)</p> Signup and view all the answers

    The SHRM BASK® was most recently updated in...

    <p>2021 (C)</p> Signup and view all the answers

    What is the primary role of SHRM as described in the text?

    <p>To provide comprehensive information and tools for HR professionals (B)</p> Signup and view all the answers

    What is the significance of the SHRM BASK®'s evolution from the SHRM Competency Model?

    <p>It reflects the changing demands and needs of the HR profession (C)</p> Signup and view all the answers

    What is the primary purpose of aligning HR's strategic direction and long-term goals with the organization's overall business strategy and objectives?

    <p>To ensure that HR initiatives contribute to achieving the organization's strategic goals. (A)</p> Signup and view all the answers

    How does applying the perspective of systems thinking benefit HR and business decisions?

    <p>It helps identify and analyze the impact of decisions on various parts of the organization. (A)</p> Signup and view all the answers

    Which of the following is NOT a primary responsibility of an HR professional as described in the content?

    <p>Leading and managing the organization's overall financial strategy. (C)</p> Signup and view all the answers

    What is the key benefit of having HR professionals serve as strategic contributors to organizational decision-making?

    <p>It ensures that HR perspectives are considered when making important decisions. (B)</p> Signup and view all the answers

    What is the primary goal of consultation in HR?

    <p>To ensure that HR initiatives meet the needs of both employees and the organization. (C)</p> Signup and view all the answers

    Which of the following best describes the relationship between HR knowledge and behavior, as indicated by the research conducted by SHRM in partnership with leading employers and universities?

    <p>Both HR knowledge and behavior are independently related to job performance, meaning they contribute distinctly. (A)</p> Signup and view all the answers

    What was the primary goal of the practice analysis conducted in 2019-2021?

    <p>To validate the initial development and refinement of the SHRM Competency Model (A)</p> Signup and view all the answers

    The SHRM Competency Model was developed through a comprehensive process. Which of the following steps was NOT part of the process?

    <p>Conducting a systematic literature review of existing research on HR competency models. (A)</p> Signup and view all the answers

    What is the main takeaway from the SHRM study conducted in 2012 involving over 32,000 HR professionals?

    <p>The SHRM Competency Model accurately reflects the key requirements for success in the HR profession. (C)</p> Signup and view all the answers

    What was the key change made to the SHRM BASK as a result of the research conducted in 2021?

    <p>The renaming and restructuring of the Diversity, Equity, &amp; Inclusion area into an I&amp;D behavioral competency (D)</p> Signup and view all the answers

    What aspect of the SHRM Competency Model distinguishes it from earlier competency models?

    <p>It incorporates both behavioral and technical competencies, promoting a holistic understanding of HR success. (A)</p> Signup and view all the answers

    Which of these is NOT a factor that contributed to the revisions in the 2025 SHRM BASK?

    <p>The adoption of a standardized certification process for HR professionals (A)</p> Signup and view all the answers

    What is the primary purpose of the 2025 SHRM BASK?

    <p>To provide guidance to HR professionals on career development and advancement (A)</p> Signup and view all the answers

    What were the primary objectives of the research program conducted by SHRM to develop the SHRM BoCK?

    <p>To systematically define and refine the competencies necessary for successful HR professionals. (A)</p> Signup and view all the answers

    How did the inclusion of I&D as a behavioral competency change the structure of the SHRM BASK?

    <p>It added a new competency area, increasing the total number of competencies to ten. (B)</p> Signup and view all the answers

    What is the significance of the SHRM Competency Model in the context of HR certifications?

    <p>It reinforces the relevance of certification exams that test both behavioral and technical competencies, demonstrating a holistic approach. (C)</p> Signup and view all the answers

    What was the main reason for the shift from a paper-based booklet to an online, interactive resource?

    <p>To make the SHRM BASK more accessible and user-friendly (C)</p> Signup and view all the answers

    How did the SHRM BoCK development program address the importance of Inclusion & Diversity?

    <p>It integrated I&amp;D as a core part of the overall research program, ensuring its influence on all competency areas. (D)</p> Signup and view all the answers

    What aspect of the SHRM BASK is most likely to be used to guide career development and advancement of HR professionals?

    <p>The behavioral competency section (C)</p> Signup and view all the answers

    What is the main argument presented by the research supporting the SHRM Competency Model?

    <p>A combination of knowledge and behavior is crucial for effective HR practice. (B)</p> Signup and view all the answers

    What is the significance of the SHRM BASK in the context of HR professionals?

    <p>It serves as a benchmark for industry standards in HR knowledge and skills (C)</p> Signup and view all the answers

    Which of these is NOT a proficiency indicator for all HR professionals in the area of "Evidence-Based Decision-Making"?

    <p>Uses research findings to inform HR’s strategic direction and long-term goals. (A)</p> Signup and view all the answers

    What was the primary objective behind the SHRM's criterion validation study?

    <p>To establish the link between competency model and job performance. (D)</p> Signup and view all the answers

    What is the main function of the "People Knowledge Domain"?

    <p>To ensure that people-related aspects of the organization support the achievement of its goals. (D)</p> Signup and view all the answers

    Which of the following was NOT a source of information used by SHRM during the knowledge specification exercise?

    <p>SHRM BoCK Advisory Panel insights. (B)</p> Signup and view all the answers

    According to the provided text, how do HR professionals use data to support business decisions?

    <p>By using data to explain and justify decisions to employees and leaders. (A)</p> Signup and view all the answers

    What was the main purpose behind the refinement of the SHRM BoCK?

    <p>To align the model with the needs of HR professionals preparing for the SHRM-CP and SHRM-SCP exams. (C)</p> Signup and view all the answers

    What is a key responsibility of HR professionals in the area of "Talent Acquisition"?

    <p>Creating and executing strategies to attract and select qualified candidates. (D)</p> Signup and view all the answers

    What was the significance of the SHRM BoCK Advisory Panel in the development of the SHRM BASK?

    <p>The panel provided validation and expertise on the proposed content and framework for the HR Expertise competency. (C)</p> Signup and view all the answers

    Which of these is NOT mentioned as a proficiency indicator for advanced HR professionals in "Evidence-Based Decision-Making"?

    <p>Uses research findings to evaluate different courses of action and their impacts on the organization. (B)</p> Signup and view all the answers

    What is the main purpose of HR strategy?

    <p>To ensure that HR practices are aligned with the organization's overall goals. (A)</p> Signup and view all the answers

    Which of the following statement(s) is/are accurate about the SHRM BoCK and SHRM BASK? (Select all that apply)

    <p>SHRM BoCK was a precursor to SHRM BASK. (B), The SHRM BASK is a revised version of the SHRM BoCK with increased clarity on competencies and functional areas. (C), SHRM BASK is an updated version of the SHRM BoCK. (D)</p> Signup and view all the answers

    How did the SHRM's multiorganizational criterion validation study contribute to the understanding of HR competencies?

    <p>It revealed that proficiency in SHRM-defined competencies was linked to successful job performance. (D)</p> Signup and view all the answers

    Which of these is the best example of a "best practice" developed based on evidence?

    <p>A compensation structure based on industry benchmarks and research. (D)</p> Signup and view all the answers

    Which of these is NOT a functional area covered by the "People Knowledge Domain"?

    <p>Organizational Development (C)</p> Signup and view all the answers

    What was the primary purpose of the two practice analyses conducted by SHRM?

    <p>To serve as a basis for refining and clarifying the content of the SHRM BASK. (B)</p> Signup and view all the answers

    Which of the following was NOT a key element of the SHRM's knowledge specification exercise for the HR Expertise competency?

    <p>Conducting a field study to gather data from HR professionals in different industries. (A)</p> Signup and view all the answers

    Flashcards

    Business Case for HR

    The rationale for HR initiatives demonstrating their impact on organizational efficiency and effectiveness.

    HR Strategy Alignment

    Aligning HR’s strategic goals with the overall business strategy to enhance organizational success.

    Systems Thinking in HR

    A perspective that considers HR decisions in the context of the entire organizational system.

    Strategic Consultation

    The ability to collaborate with stakeholders to tackle business challenges and leverage HR solutions.

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    Evaluation of HR Initiatives

    The process of assessing the proposed HR actions for their feasibility and expected outcomes.

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    SHRM Competency Model

    A framework describing personal and professional attributes for HR success.

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    2012 Multiorganizational Study

    Research linking SHRM-defined competencies to job performance in HR.

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    HR Expertise Technical Competency

    A specific area of knowledge essential for HR professionals to succeed.

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    SHRM Knowledge Framework

    A structure outlining necessary HR knowledge areas for certification exams.

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    SHRM BoCK Advisory Panel

    A group of HR leaders reviewing the HR Expertise competency framework.

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    Refinement of SHRM BoCK

    The process of clarifying competencies and functional areas for HR exams.

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    SHRM-CP and SHRM-SCP Exams

    Certification tests based on the SHRM BoCK and later the SHRM BASK.

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    Evidence-Based Decision-Making

    Using data analysis results to determine the best actions.

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    Proficiency Indicators

    Specific skills HR professionals should demonstrate.

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    HR Strategy

    Activities for developing HR's strategic direction to achieve success.

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    Data-Driven Knowledge

    Applying research and data findings to future situations.

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    Best Practices

    Techniques proven to lead to desired outcomes based on evidence.

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    Employee Engagement

    The level of commitment and involvement an employee has towards their organization.

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    Talent Acquisition

    The process of attracting and selecting individuals for jobs.

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    Total Rewards

    Comprehensive compensation and benefits program for employees.

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    SHRM

    Society for Human Resource Management, a global HR organization.

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    Behavioral Competencies

    Key skills like Leadership, Ethical Practice, and Communication needed for HR effectiveness.

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    Technical Competency

    Specific knowledge area for HR professionals, defined as HR Expertise.

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    Global & Cultural Effectiveness

    A behavioral competency focusing on operating across diverse cultures in HR.

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    Consultation

    The ability to provide guidance and support to others in HR roles.

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    Critical Evaluation

    Assessing information and metrics to make informed HR decisions.

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    HR Expertise

    Understanding of HR regulations, practices, and policies essential for effective HR management.

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    HR Knowledge and Behavior

    Both are related to HR professionals' job performance in unique ways.

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    Job Analysis Methods

    Systematic approaches used to identify and refine competencies for HR success.

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    Diversity in Focus Groups

    Involvement of diverse HR professionals to ensure a comprehensive competency model.

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    Global HR Community Engagement

    Active involvement of HR practitioners worldwide to refine the SHRM BoCK.

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    Survey of CHROs

    Research identifying key competencies from chief HR officers' perspectives.

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    Practice Analysis

    A process to assess and refine the competencies needed in HR, conducted by SHRM periodically.

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    Focus Groups

    Meetings with HR professionals to gather insights for the SHRM BASK during practice analysis.

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    Validation Study

    A research method used by SHRM to confirm and refine the contents of the BASK, collecting broad feedback.

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    Inclusion & Diversity (I&D)

    A behavioral competency developed by SHRM to enhance workplace diversity and inclusion efforts.

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    SHRM BASK

    SHRM Body of Applied Skills and Knowledge; includes competencies for HR professionals.

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    Online Interactive Resource

    New format for the SHRM BASK allowing easy access and interaction for HR professionals.

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    SHRM Body of Applied Skills and Knowledge (BASK)

    A framework for HR competencies that reflects the necessary skills and knowledge for HR professionals.

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    SHRM-CP Certification

    A certification exam for HR professionals demonstrating foundational knowledge and competencies.

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    Knowledge Specification Exercise

    An initiative by SHRM to identify essential HR knowledge areas needed for success.

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    Competency Framework Development

    The process of creating a structured set of competencies for HR professionals.

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    SHRM's Practice Analyses

    Studies used to refine the SHRM BASK based on current HR practices.

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    Review of Existing Literature

    An assessment of existing educational resources to inform HR knowledge needs.

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    Diverse Sample Study

    A study involving a wide range of HR professionals to validate competency models.

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    Study Notes

    SHRM Body of Applied Skills and Knowledge

    • The SHRM Body of Applied Skills and Knowledge (BASK) is a comprehensive roadmap for a career in HR
    • It outlines the knowledge and skills needed for success in the HR field
    • The BASK framework is organized into clusters, each containing competencies essential for HR professionals
    • The structure includes nine behavioral competencies and one technical competency (HR Expertise)
    • The 2025 version provides an online, interactive resource, enhancing access, navigation, and use.

    2025 SHRM Body of Applied Skills and Knowledge:

    • This version was developed through research from 2019-2021
    • The previous version, called SHRM BOCK, was updated based on feedback and research of current HR practices
    • The key feature is the reimagining and evolution of the Diversity, Equity and Inclusion competency
    • The framework has been adapted to reflect the current and future needs of HR professionals and employers
    • The content incorporates new and expanded sub-competencies, proficiency indicators, key concepts, and functional areas.

    Organization of SHRM BASK

    • The SHRM-CP and SHRM-SCP exam content is detailed within the BASK framework
    • Nine Behavioral Competencies are grouped into three clusters: Leadership; Interpersonal; and Business
    • Each competency includes a definition, key concepts detailing the knowledge base, sub-competencies, and proficiency indicators.
    • HR Expertise is a technical competency broken into 14 functional areas including People, Organization and Workplace
    • Each functional area includes a definition, key concepts, and proficiency indicators.

    Leadership Cluster (Competencies)

    • Leadership & Navigation: Defines and supports a coherent vision and long-term goals for HR to support the strategic direction of the organization
    • Ethical Practice: Maintains high levels of personal and professional integrity, acting as an ethical agent who promotes core values.
    • Inclusion & Diversity: Creates a work environment where all individuals feel welcomed, respected, and supported.

    Interpersonal Cluster (Competencies)

    • Relationship Management: Creates and maintains a network of professional contacts, builds and maintains relations, manages conflict, and works effectively as a team member.
    • Communication: Effectively crafts and delivers concise, relevant, and persuasive communications among people and units in the organization while actively listening to various concerns.
    • Global Mindset: Values and considers the perspectives and backgrounds of all constituents and effectively works within a global context.

    Business Cluster (Competencies)

    • Business Acumen: Understands the organization's operations, functions, products and services, and the competitive environment. Also includes financial projections and analyses.
    • Consultation: Works with stakeholders in evaluating business challenges and opportunities for change. It also includes designing, implementing and evaluating HR related change.
    • Analytical Aptitude: Collects, analyzes, interprets qualitative and quantitative data, promoting evidence-based decisions. This includes data advocate, data gathering, and data analysis.

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    Description

    Test your knowledge of the SHRM Competency Model and the SHRM BASK®. This quiz covers the definitions, updates, and strategic roles of HR professionals within this framework. Discover the significance of behavioral competencies and the evolution of HR practices.

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