SHRM and Performance: Key Concepts Quiz

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29 Questions

What does 'High-performance work practices' refer to?

A set of HR practices expected to yield positive performance outcomes

How do some researchers view the link between SHRM and Performance?

They are cautious and see no clear evidence of a relation

What areas are explored to understand the relationship between SHRM and Performance?

Researches of the impact of SHRM on performance, evaluation of HRM performance research, and the practicalities of measuring SHRM outcomes

What is the 'black box' referred to in the context?

A metaphor for the unknown impact of HR practices on performance outcomes

What does the AMO model stand for?

Ability, Motivation, Opportunity model

What is the focus of 'HR Balanced Scorecard'?

Measuring and managing the HR function's contributions to organizational performance

What is the main focus of the AMO model?

Employee skills, motivation, and opportunity

According to Huselid's research, what led to higher sales, profits, and shareholder value?

Investment in high-performance HR practices

What type of organizations did Gooderham and colleagues examine data from?

Firms with over 100 employees

What is the weakness of Michael West's research on the HRM-performance link?

Small sample size

What did Purcell et al's research show that HR interventions impacted positively on?

Outcomes such as commitment, satisfaction, and motivation

Which researcher claimed a casual link between high performance work practices and performance?

Huselid

What does the AMO model stand for?

Ability, Motivation, Opportunity

What is the primary focus of HRD?

Improving organizational capabilities

At what levels can learning processes be discerned within organizations?

Individual, group, and organizational

What does HRD aim to achieve through organization development and personnel training?

Improving performance

What are the principal theories that describe the practice of HRD?

Psychological and economic

What do some researchers view employees as in the context of HRD?

Intangible assets

What is the aim of HRD in relation to change, learning, and performance improvement?

To develop and unleash human expertise

What is social capital?

The sum of actual and potential resources within a network of relationships

Which type of learning is described as 'tacit and integrated with work activities'?

Informal learning

What type of groups can include section teams, departments, and project teams?

Formal groups

What is considered an advantage of informal learning?

Easier to manage and control, and evaluate

What do HRD professionals need to be able to predict based on forecasts?

Core competencies development time

Where do the origins of HRD lie?

In the development of post-war ap

What is the focus of formal learning in the workplace?

Knowledge replication and application

Which type of learning occurs mostly outside the workplace?

'Tacit and integrated with work activities'

'Trail and error', 'reflection', and 'feedback from others' are components of which type of learning?

'Tacit and integrated with work activities'

'Easier to manage and control, and evaluate' is considered an advantage of which type of learning?

'Informal learning'

Test your knowledge of high-performance work practices, the 'black box' AMO model, and the HR Balanced Scorecard in relation to SHRM and performance. Explore the linkage between SHRM and performance and understand how high-performance work practices impact individual and organizational performance.

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