Questions and Answers
Which ServiceNow product can be used to discover and populate the CMDB?
When using the load data and transform map process, what is the mapping assist used for?
Which statement describes the contents of the configuration management database (CMDB)?
In what order should filter elements be specified?
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Which ServiceNow product is used for integrating data from various sources into the CMDB?
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What does CMDB stand for?
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Which statement describes the purpose of an order guide?
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What type of tables may be extended by other tables but do not extend another table?
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Which tool is used to have conversations with logged-in users in real time?
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Which type of tables may be extended by other tables but do not extend another table?
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What type of tables may be extended by other tables but do not extend another table?
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Which two ServiceNow products can be used to discover and populate the CMDB?
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When using the load data and transform map process, what is the mapping assist used for?
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What does the CMDB contain data about?
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In what order should filter elements be specified?
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What type of tables may be extended by other tables but do not extend another table?
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Which tool is used to have conversations with logged-in users in real time?
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What is the correct order for a business rule?
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What can a business rule be?
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Name four types of client scripts supported in ServiceNow.
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Which type of tables may be extended by other tables but do not extend another table?
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What is the purpose of an order guide?
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Which tool is used to have conversations with logged in users in real time?
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Name four concepts associated with the ServiceNow CMDB.
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What is the order for an order guide?
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What is the purpose of an order guide?
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What is the purpose of an order guide?
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Study Notes
CMDB and ServiceNow Products
- Discovery and population of the CMDB can be done using ServiceNow products such as Discovery and Service Mapping.
- Integration of data from various sources into the CMDB can be done using ServiceNow's IntegrationHub.
CMDB and Data
- CMDB stands for Configuration Management Database.
- The CMDB contains data about configuration items (CI) such as hardware, software, and other IT assets.
Filtering
- Filter elements should be specified in the order of most specific to least specific.
Tables
- Base tables are a type of table that may be extended by other tables but do not extend another table.
Conversations
- The Virtual Agent is a tool used to have conversations with logged-in users in real time.
Business Rules
- The correct order for a business rule is: whenconditionallythenactions.
- A business rule can be a scripted filter, a UI policy, or a data policy.
Client Scripts
- Four types of client scripts supported in ServiceNow are: OnChange, OnLoad, OnSubmit, and OnCellEdit.
Order Guides
- The purpose of an order guide is to guide users through a series of questions to determine what items should be ordered.
- The order for an order guide is: categorization, questions, and items.
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Description
Test your knowledge of ServiceNow CMDB discovery and integration with this quiz. Answer questions about tools like Discovery and Integration Hub ETL, and understand the load data and transform map process.