Podcast
Questions and Answers
Which of the following is NOT a potential consequence of poor management by senior managers?
Which of the following is NOT a potential consequence of poor management by senior managers?
- Poor supervision of staff
- Inappropriate advice
- Effective risk assessment (correct)
- Inadequate training
What is the role of senior managers in relation to the fair treatment of customers?
What is the role of senior managers in relation to the fair treatment of customers?
- They are responsible for setting customer service standards
- They are responsible for providing leadership in this area (correct)
- They are responsible for conducting customer surveys
- They are responsible for handling customer complaints
What is the purpose of the Senior Managers and Certification Regime (SM&CR)?
What is the purpose of the Senior Managers and Certification Regime (SM&CR)?
- To prevent risks to the firm and its customers (correct)
- To provide training to senior managers
- To assess the type of business undertaken by the firm
- To ensure adequate supervision of staff
Which of the following areas should senior managers consider in their overview of the business?
Which of the following areas should senior managers consider in their overview of the business?
What is the potential consequence of poor management by senior managers on the rest of the business processes?
What is the potential consequence of poor management by senior managers on the rest of the business processes?
Which of the following is the main function of banks and building societies?
Which of the following is the main function of banks and building societies?
What is the purpose of National Savings and Investments?
What is the purpose of National Savings and Investments?
Why did the capital markets develop?
Why did the capital markets develop?
What is the principle of insurance and risk management?
What is the principle of insurance and risk management?
What is the role of private individuals in funding government borrowing?
What is the role of private individuals in funding government borrowing?
What is the purpose of National Savings and Investments?
What is the purpose of National Savings and Investments?
Which of the following is NOT considered a key component within the financial sector?
Which of the following is NOT considered a key component within the financial sector?
Which government body is responsible for the regulation of the financial services market?
Which government body is responsible for the regulation of the financial services market?
What are the key legal instruments governing the financial services industry?
What are the key legal instruments governing the financial services industry?
What is the main difference between fully independent financial advisers and restricted advisers?
What is the main difference between fully independent financial advisers and restricted advisers?
Which of the following is NOT a responsibility of the Treasury?
Which of the following is NOT a responsibility of the Treasury?
