Questions and Answers
Which of the following is a question that salespeople should avoid asking because it is overused and shows no genuine interest in the prospect?
How are you?
Which question should salespeople avoid asking because it is a complete turn-off and shows zero value on the salesperson's part?
Can I pick your brain?
Which question should salespeople avoid asking because it is old-school salesy and patronizing, and it focuses on the product rather than the prospect's challenges?
Would you be interested if?
Why should salespeople avoid asking if the prospect is the decision-maker?
Signup and view all the answers
What should salespeople focus on instead of asking questions about the product?
Signup and view all the answers
Which question should salespeople avoid asking because it is high-pressure and can lead to a lack of trust and think-it-overs?
Signup and view all the answers
What should salespeople do instead of using ninja headlock closes?
Signup and view all the answers
Which question is a better alternative to 'How are you?' and can lead to more engagement?
Signup and view all the answers
What should salespeople show through the quality of their questions and information provided?
Signup and view all the answers
What is modern-day selling all about?
Signup and view all the answers
Why should salespeople focus on the process and who is involved instead of asking if the prospect is the decision-maker?
Signup and view all the answers
What should salespeople do instead of asking to 'pick someone's brain'?
Signup and view all the answers
Which of the following is a sales question that should never be asked?
Signup and view all the answers
Why is asking to 'pick someone's brain' a bad sales question?
Signup and view all the answers
What is wrong with the question 'Would you be interested if?'
Signup and view all the answers
Why is it important for salespeople to focus on uncovering the prospect's challenges and needs?
Signup and view all the answers
What is the problem with the question 'Are you the decision-maker?'
Signup and view all the answers
What is the better alternative to the question 'How are you?' when starting a conversation?
Signup and view all the answers
What should salespeople focus on instead of interest to be successful in modern-day selling?
Signup and view all the answers
What is the problem with the question 'What can I tell you at this point that would make you want to buy?'
Signup and view all the answers
Why is it important for salespeople to learn about the prospect's decision-making process?
Signup and view all the answers
What should salespeople do instead of asking to 'pick someone's brain'?
Signup and view all the answers
What is the problem with the question 'Did I catch you in the middle of something?'
Signup and view all the answers
What is the issue with asking if the prospect is the decision-maker?
Signup and view all the answers
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Study Notes
Top 5 Stupid Sales Questions You Should Never Ask
- Salespeople often ask stupid questions that turn off prospects and hurt the sales process.
- The question "How are you?" is overused and shows no genuine interest in the prospect.
- Asking to "pick someone's brain" is a complete turn-off, and it shows zero value on the salesperson's part.
- The question "Would you be interested if?" is old-school salesy and patronizing, and it focuses on the product rather than the prospect's challenges.
- "Are you the decision-maker?" is too direct and can be perceived as challenging the prospect's authority, which can lead to false information or a negative response.
- Instead of focusing on the product, salespeople should ask questions to uncover the prospect's challenges and needs.
- The question "What can I tell you at this point that would make you want to buy?" is high-pressure and can lead to a lack of trust and think-it-overs.
- Salespeople should help uncover the prospect's challenges, show how their offering can solve them, and set clear next steps without using ninja headlock closes.
- Starting a conversation with "Did I catch you in the middle of something?" is a better alternative to "How are you?" and can lead to more engagement.
- Salespeople should show value through the quality of their questions and information provided.
- Interest is old-school, and modern-day selling is all about identifying the challenges that matter and then solving them.
- Instead of asking if the prospect is the decision-maker, salespeople should learn about their decision-making process by focusing on the process and who is involved.