Say Goodbye to Stupid Sales Questions

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Questions and Answers

Which question should salespeople avoid asking because it is old-school salesy and patronizing, and it focuses on the product rather than the prospect's challenges?

  • Can I pick your brain?
  • What challenges are you facing?
  • Would you be interested if? (correct)
  • How can I help you?

Why should salespeople avoid asking if the prospect is the decision-maker?

  • It is too direct and can be perceived as challenging the prospect's authority. (correct)
  • It is a complete turn-off and shows zero value on the salesperson's part.
  • It shows no genuine interest in the prospect.
  • It is old-school salesy and patronizing.

What should salespeople focus on instead of asking questions about the product?

  • Asking to pick someone's brain.
  • Uncovering the prospect's challenges and needs. (correct)
  • Asking if the prospect is the decision-maker.
  • Showing no genuine interest in the prospect.

Which question should salespeople avoid asking because it is high-pressure and can lead to a lack of trust and think-it-overs?

<p>What can I tell you at this point that would make you want to buy? (D)</p> Signup and view all the answers

What should salespeople do instead of using ninja headlock closes?

<p>Help uncover the prospect's challenges, show how their offering can solve them, and set clear next steps. (D)</p> Signup and view all the answers

Which question is a better alternative to 'How are you?' and can lead to more engagement?

<p>Did I catch you in the middle of something? (A)</p> Signup and view all the answers

Why should salespeople focus on the process and who is involved instead of asking if the prospect is the decision-maker?

<p>It is too direct and can be perceived as challenging the prospect's authority. (A)</p> Signup and view all the answers

What should salespeople do instead of asking to 'pick someone's brain'?

<p>Provide value by asking questions that uncover the prospect's challenges and needs. (C)</p> Signup and view all the answers

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Study Notes

Top 5 Stupid Sales Questions You Should Never Ask

  • Salespeople often ask stupid questions that turn off prospects and hurt the sales process.
  • The question "How are you?" is overused and shows no genuine interest in the prospect.
  • Asking to "pick someone's brain" is a complete turn-off, and it shows zero value on the salesperson's part.
  • The question "Would you be interested if?" is old-school salesy and patronizing, and it focuses on the product rather than the prospect's challenges.
  • "Are you the decision-maker?" is too direct and can be perceived as challenging the prospect's authority, which can lead to false information or a negative response.
  • Instead of focusing on the product, salespeople should ask questions to uncover the prospect's challenges and needs.
  • The question "What can I tell you at this point that would make you want to buy?" is high-pressure and can lead to a lack of trust and think-it-overs.
  • Salespeople should help uncover the prospect's challenges, show how their offering can solve them, and set clear next steps without using ninja headlock closes.
  • Starting a conversation with "Did I catch you in the middle of something?" is a better alternative to "How are you?" and can lead to more engagement.
  • Salespeople should show value through the quality of their questions and information provided.
  • Interest is old-school, and modern-day selling is all about identifying the challenges that matter and then solving them.
  • Instead of asking if the prospect is the decision-maker, salespeople should learn about their decision-making process by focusing on the process and who is involved.

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