SAP SD Module Overview

SAP SD Overview

• SAP SD (Sales and Distribution) is a module in SAP ERP that manages all presales and postsales activities
• It integrates with other SAP modules, such as MM (Materials Management) and FI (Financial Accounting)

Order Management

• Manages customer orders from creation to fulfillment
• Key processes:
  • Order creation and maintenance
  • Order scheduling and allocation
  • Order fulfillment and shipping
  • Order tracking and monitoring

Sales and Distribution

• Manages sales and distribution processes
• Key processes:
  • Sales planning and forecasting
  • Pricing and discount management
  • Inventory management and allocation
  • Transportation and shipping management

Customer Service

• Manages customer service processes
• Key processes:
  • Customer complaint and feedback management
  • Service request and repair management
  • Warranty and claim management
  • Customer communication and notification

Invoicing and Billing

• Manages invoicing and billing processes
• Key processes:
  • Invoice creation and processing
  • Credit memo and debit memo management
  • Billing and payment tracking
  • Revenue recognition and accounting

Master Data Management

• Manages master data related to customers, materials, and pricing
• Key processes:
  • Customer master data management
  • Material master data management
  • Pricing and condition management
  • Data integration and synchronization with other SAP modules

SAP SD Overview

• SAP SD (Sales and Distribution) is a module in SAP ERP that manages all presales and postsales activities
• It integrates with other SAP modules, such as MM (Materials Management) and FI (Financial Accounting)

Order Management

• Manages customer orders from creation to fulfillment
• Handles order creation and maintenance
• Manages order scheduling and allocation
• Oversees order fulfillment and shipping
• Tracks and monitors orders

Sales and Distribution

• Manages sales and distribution processes
• Handles sales planning and forecasting
• Manages pricing and discount management
• Oversees inventory management and allocation
• Manages transportation and shipping management

Customer Service

• Manages customer service processes
• Handles customer complaint and feedback management
• Manages service request and repair management
• Oversees warranty and claim management
• Handles customer communication and notification

Invoicing and Billing

• Manages invoicing and billing processes
• Handles invoice creation and processing
• Manages credit memo and debit memo management
• Tracks billing and payment
• Oversees revenue recognition and accounting

Master Data Management

• Manages master data related to customers, materials, and pricing
• Oversees customer master data management
• Manages material master data management
• Handles pricing and condition management
• Integrates data with other SAP modules

SAP SD Overview

• SAP SD (Sales and Distribution) is a module in SAP ERP that manages the entire sales process, from lead generation to order fulfillment.
• It is a crucial component of the SAP Business Suite, providing a comprehensive solution for sales, marketing, and customer service.

Key Functions

• Order Management: manages customer orders, including order creation, change, and cancellation.
• Pricing and Discount: handles pricing, discounts, and taxes for customers.
• Availability Check: checks the availability of materials in real-time, ensuring accurate order promising.
• Shipping and Transportation: manages the entire shipping process, including route optimization and freight calculation.
• Billing and Invoicing: generates invoices and credit memos, and handles payment processing.

SAP SD Sub-Modules

• Master Data: manages customer, material, and pricing master data.
• Sales: handles sales order processing, including order creation and change.
• Shipping and Transportation: manages the shipping process, including route optimization and freight calculation.
• Billing: generates invoices and credit memos, and handles payment processing.

Benefits of SAP SD

• Improved Order Fulfillment: ensures accurate and timely order fulfillment, leading to increased customer satisfaction.
• Enhanced Visibility: provides real-time visibility into sales, shipping, and inventory, enabling informed business decisions.
• Streamlined Processes: automates and streamlines sales, shipping, and billing processes, reducing errors and increasing efficiency.
• Better Customer Insights: provides detailed customer information, enabling targeted marketing and improved customer relationships.