SAP SD Module Overview

Study Notes

SAP SD (Sales and Distribution) is a module in SAP ERP that manages all presales and postsales activities
It integrates with other SAP modules, such as MM (Materials Management) and FI (Financial Accounting)

Manages customer orders from creation to fulfillment
Key processes:
- Order creation and maintenance
- Order scheduling and allocation
- Order fulfillment and shipping
- Order tracking and monitoring

Manages sales and distribution processes
Key processes:
- Sales planning and forecasting
- Pricing and discount management
- Inventory management and allocation
- Transportation and shipping management

Manages customer service processes
Key processes:
- Customer complaint and feedback management
- Service request and repair management
- Warranty and claim management
- Customer communication and notification

Manages invoicing and billing processes
Key processes:
- Invoice creation and processing
- Credit memo and debit memo management
- Billing and payment tracking
- Revenue recognition and accounting

Manages master data related to customers, materials, and pricing
Key processes:
- Customer master data management
- Material master data management
- Pricing and condition management
- Data integration and synchronization with other SAP modules

SAP SD (Sales and Distribution) is a module in SAP ERP that manages all presales and postsales activities
It integrates with other SAP modules, such as MM (Materials Management) and FI (Financial Accounting)

SAP SD (Sales and Distribution) is a module in SAP ERP that manages the entire sales process, from lead generation to order fulfillment.
It is a crucial component of the SAP Business Suite, providing a comprehensive solution for sales, marketing, and customer service.

Order Management: manages customer orders, including order creation, change, and cancellation.
Pricing and Discount: handles pricing, discounts, and taxes for customers.
Availability Check: checks the availability of materials in real-time, ensuring accurate order promising.
Shipping and Transportation: manages the entire shipping process, including route optimization and freight calculation.
Billing and Invoicing: generates invoices and credit memos, and handles payment processing.

Master Data: manages customer, material, and pricing master data.
Sales: handles sales order processing, including order creation and change.
Shipping and Transportation: manages the shipping process, including route optimization and freight calculation.
Billing: generates invoices and credit memos, and handles payment processing.

Improved Order Fulfillment: ensures accurate and timely order fulfillment, leading to increased customer satisfaction.
Enhanced Visibility: provides real-time visibility into sales, shipping, and inventory, enabling informed business decisions.
Streamlined Processes: automates and streamlines sales, shipping, and billing processes, reducing errors and increasing efficiency.
Better Customer Insights: provides detailed customer information, enabling targeted marketing and improved customer relationships.