Lightning Experience Productivity - Elevate Your Daily Productivity
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Questions and Answers

What is unique about the options in the Global Actions menu?

  • They create records without an automatic relationship to other records or the current page (correct)
  • They are related to the current page
  • They are only accessible from the Home page
  • They are only available in Salesforce Classic
  • What is the purpose of the utility bar?

  • To display the org's standard and console apps
  • To create custom options for the Global Actions menu
  • To provide access to frequently used records
  • To quickly access handy utilities and common productivity tools (correct)
  • What can be customized on the Lightning Experience Home page?

  • Only the performance chart
  • Nothing, it is fixed
  • Almost anything that your org needs (correct)
  • Only the Assistant section
  • What type of records are displayed on the performance chart?

    <p>Only opportunities for the current sales quarter that are closed or open with a probability over 70%</p> Signup and view all the answers

    What is the purpose of the Assistant section on the Lightning Experience Home page?

    <p>To show you things that you need to address, including</p> Signup and view all the answers

    What is the benefit of using keyboard shortcuts?

    <p>They help to cut through the tedium and the mundane</p> Signup and view all the answers

    What is the default behavior of the utility bar in apps?

    <p>It is displayed only if the admin turns it on</p> Signup and view all the answers

    What can be accessed quickly from the Recent Records card?

    <p>Recently viewed records</p> Signup and view all the answers

    What type of articles can be accessed from the News section?

    <p>Only news about customers, partners, and competitors</p> Signup and view all the answers

    What is a Composer window?

    <p>A window that can be docked to the bottom of the screen</p> Signup and view all the answers

    What is the purpose of the Global Actions menu in Lightning Experience?

    <p>To multitask effectively and seamlessly act on inspiration</p> Signup and view all the answers

    What happens when you fire off multiple global actions in Lightning Experience?

    <p>Each global action opens a dedicated composer window at the bottom of the page</p> Signup and view all the answers

    What is the benefit of using the Global Actions menu and the utility bar in Lightning Experience?

    <p>It enables you to multitask effectively and seamlessly act when inspiration strikes</p> Signup and view all the answers

    How do you access your Trailhead Playground?

    <p>By clicking your user avatar in the upper-right corner of the page and selecting Hands-on Orgs</p> Signup and view all the answers

    What is the purpose of the utility bar in Lightning Experience?

    <p>To enable multitasking effectively</p> Signup and view all the answers

    What is the default location of the Global Actions menu in Lightning Experience?

    <p>In the Lightning Experience header</p> Signup and view all the answers

    What happens when there are more composer windows than fit on the screen in Lightning Experience?

    <p>They stack up in an overflow menu</p> Signup and view all the answers

    What is the benefit of using the Global Actions menu and the utility bar together?

    <p>It enables you to multitask effectively and seamlessly act when inspiration strikes</p> Signup and view all the answers

    Study Notes

    Getting Ready to Get Stuff Done

    • The Lightning Experience provides productivity-enhancers to make common tasks easier or faster.
    • You can launch your Trailhead Playground to follow along and try out the steps in this module.

    Multitasking with Lightning Experience

    • The Global Actions menu and the utility bar are two new options for multitasking.
    • Both options are always available with a single click.
    • The Global Actions menu is available from the Lightning Experience header.
    • You can fire off global actions that open a dedicated composer window at the bottom of the page.

    The Global Actions Menu

    • The Global Actions menu is named because it creates records without an automatic relationship to other records or the current page.
    • You can instantly create records without needing to navigate elsewhere first.
    • Composer windows are docked to the bottom of the screen and can be minimized.
    • You can navigate across multiple open windows using keyboard shortcuts.

    The Utility Bar

    • The utility bar is a fixed footer where you can quickly access handy utilities and common productivity tools.
    • Utilities open in docked panels, similar to composer windows.
    • You can navigate around while working with utilities.
    • The utility bar can be turned on for standard and console apps by your admin.

    The Lightning Experience Home Page

    • The Lightning Experience Home page is redesigned to be your base of operations.
    • The Home page includes features like recently viewed records and upcoming tasks.
    • Your admin can design the Home page to include any features your org needs.
    • Your admin can create different custom Home pages for different profiles.

    Features of the Lightning Experience Home Page

    • The performance chart displays data based on opportunities belonging to you or your sales team.
    • The Assistant shows you things that need to be addressed, including news and tasks.
    • The Recent Records card gives you fast access to your recently viewed records.
    • Top Deals is a convenient list of your top open opportunities.

    Speeding Through Work with Keyboard Shortcuts

    • Keyboard shortcuts can help you search, edit, save, and close records without using a mouse.
    • You can use keyboard shortcuts to speed up common tasks.
    • Keep in mind the keyboard shortcuts for navigating across multiple open windows.

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    Discover how to boost productivity with Salesforce Lightning Experience features. Learn how to get hands-on and explore the new user interface.

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