Lightning Experience Productivity - Collaborate with Feeds and Groups

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Questions and Answers

What is the recommended collaborative experience for users?

My Drafts feed

Lightning Experience (correct)

Chatter Side by Side

Salesforce Classic

What feature is unique to the Chatter publisher in Lightning Experience?

Inserting code snippets (correct)

Posting a file link

Asking a question

Adding an event

How often is a draft of your post automatically saved in Lightning Experience?

Every 10 seconds

Every 15 seconds

Every 7 seconds (correct)

Every 3 seconds

Where can you view your drafts in Lightning Experience?

My Drafts feed Signup and view all the answers

What is the advantage of using Chatter in Lightning Experience?

You can work faster and do more Signup and view all the answers

What is the difference between the two Chatter publishers?

Lightning Experience has more features and easier access Signup and view all the answers

What is the purpose of the link-to-record tip in Lightning Experience?

To link to records in a post Signup and view all the answers

How many files can be attached to a post in Lightning Experience?

10 files Signup and view all the answers

What is the main advantage of using inline images in Lightning Experience?

To provide a more direct visual experience for the audience Signup and view all the answers

What happens when a new post or comment is made in a live feed?

The new content flashes yellow and a notification pops up Signup and view all the answers

What is the purpose of a stream in Lightning Experience?

To combine multiple feeds into a single view Signup and view all the answers

How many feeds can be added to a stream?

Up to 25 feeds Signup and view all the answers

How do you create a new stream in Lightning Experience?

By clicking the New Stream icon next to the Streams header Signup and view all the answers

What is the advantage of using live comments in Lightning Experience?

To allow for real-time commenting and feedback Signup and view all the answers

How do you add a feed to a stream from a feed's Follow action?

By clicking the Follow button and selecting the stream Signup and view all the answers

What happens to the feeds in a stream when the stream is deleted?

The feeds are removed from the stream but remain available Signup and view all the answers

What is the purpose of the refresh icon in a live feed?

To update just the feed Signup and view all the answers

How many streams can a user have in Lightning Experience?

Up to 100 streams Signup and view all the answers

What happens to the feeds when a stream is deleted?

They are not deleted and remain intact Signup and view all the answers

How does sharing a post work in Lightning Experience?

It creates a window to the original post Signup and view all the answers

What is the purpose of the 'seen-by' feature in private and unlisted groups?

To track who has seen a post Signup and view all the answers

What is the maximum number of posts that can be pinned to the top of a group or topic feed?

3 Signup and view all the answers

What is the difference between a group image and a group banner?

A group image is used for the group's identity, while a group banner is used for the group's visual appeal Signup and view all the answers

How do you add a banner to a group page?

You can add a banner at any time, as the group owner or manager Signup and view all the answers

What is the recommended size for a group banner image?

1280 x 300 pixels Signup and view all the answers

What happens when you pin a post to the top of a group or topic feed?

The post stays at the top of the feed until someone unpins it Signup and view all the answers

What is the benefit of using the 'Copy Link' feature?

It allows you to share a post only with people who have access to the post's home feed Signup and view all the answers

Why is it important to use your Trailhead Playground?

To ensure that you don't post to your company's Chatter feed Signup and view all the answers

Study Notes

Chatter Publisher

The Chatter publisher in Salesforce Classic provides controls for adding styles and lists to a post, posting a file link, and adding an event.
The Chatter publisher in Lightning Experience offers additional features, including:
- Adding an inline image and linking from the post
- Inserting code snippets
- Selecting an emoji
- Mentioning a person or a group
- Linking to records in the post
- Attaching up to 10 files to the post
- Auto-saving draft posts every 7 seconds
- Viewing drafts in the My Drafts feed

Collaboration in Lightning Experience

Collaboration is better in Lightning Experience, allowing users to work faster and do more.
Features in Lightning Experience include:
- Live feeds and streams
- Record linking
- Hyperlinks in posts and comments
- Auto-saved draft posts
- Cloned sharing

Inline Actions

In Lightning Experience, images can be added inline in a post, providing a more direct visual experience.
Inline hyperlinking is also available in Lightning Experience, allowing users to highlight text and link to a URL.

Live Feeds

Live feeds in Lightning Experience provide real-time updates, eliminating the need for page refreshes.
New posts and comments flash yellow, and a notification pops up at the top of the feed.
Live comments are available everywhere, not just in groups.

Streams

Streams in Lightning Experience allow users to combine multiple feeds from various objects into a single view.
Streams can be created quickly and easily, and up to 100 streams can be created.
Up to 25 feeds can be added to a stream.

In Lightning Experience, a shared post is more like a window on the original, allowing updates to be reflected in the shared post.
The process of grabbing a link to a post is more efficient, with a Copy Link option available.

Groups

Groups in Lightning Experience offer a unique and convenient feature set, including:
- Live feeds
- Seen-by capability in private and unlisted groups
- Post pinning, allowing up to three posts to be pinned to the top of a group or topic feed
Groups in Lightning Experience have a more visually appealing design, with a banner image and a field for searching in the feed.

Group Management

Group owners or managers can add or change a group banner, which can be a panoramic image of at least 1280 x 300 pixels.
The process of adding a banner is easy and quick, with the ability to upload an image and save it.

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Description

Understand the features of the Chatter publisher in Salesforce Classic and Lightning Experience, including adding styles, posting files, and inserting code snippets.