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Sales Skills vs. Knowledge Quiz

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Questions and Answers

What is the main difference between knowledge and skill in sales?

Knowledge leads to productivity, while skill does not.

Skill can be gained quickly through resources like the internet, while knowledge takes time and practice

Knowledge can be gained quickly through resources like the internet, but skill takes time and practice (correct)

There is no difference between knowledge and skill in sales.

What is the cause of productivity issues in sales?

Lack of knowledge

Lack of skill (correct)

Both lack of knowledge and skill

Neither lack of knowledge nor skill

What does the Dunning Kruger Curve show?

How knowledge and understanding can fluctuate (correct)

How skill and productivity are related

How to gain knowledge and skill in sales.

None of the above

Which of the following can be gained quickly through resources like the internet?

Knowledge Signup and view all the answers

What is necessary to improve skill in sales?

Role play, blueprints, processes, turn-by-turn directions, and coaching Signup and view all the answers

What does coaching involve in sales?

Addressing key issues one by one Signup and view all the answers

What can a good coach do in sales?

Solve multiple issues with a single point of coaching Signup and view all the answers

How long does it take to achieve productivity with the right training and coaching in sales?

3-6 months Signup and view all the answers

What is more important in driving productivity in sales?

Skill Signup and view all the answers

What should training focus on in sales?

Developing skill Signup and view all the answers

Study Notes

There is a difference between knowledge and skill in sales.
Many people have knowledge but struggle with skill, leading to productivity issues.
The Dunning Kruger Curve shows how knowledge and understanding can fluctuate.
Knowledge can be gained quickly through resources like the internet, but skill takes time and practice.
To improve skill, role play, blueprints, processes, turn-by-turn directions, and coaching are necessary.
Coaching involves identifying key issues and addressing them one by one.
A good coach can help solve multiple issues with a single point of coaching.
Productivity can be achieved within 3-6 months with the right training and coaching.
Knowledge is important, but skills drive productivity.
Training should focus on developing skills, not just imparting knowledge.

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Description

Test your understanding of the difference between sales knowledge and skills, and how they impact productivity. Learn about the importance of training and coaching in developing sales skills over time. Explore the Dunning Kruger Curve and how it relates to knowledge and understanding in sales.