Sales Skills: Common Pitfalls and Alignment Triad

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Questions and Answers

What is a potential consequence of changing everything at once when starting sales training?

  • Increased certainty and confidence
  • Confusion and disruption of existing skills (correct)
  • Improved skills and faster learning
  • Immediate mastery of new techniques

According to the content, what is a key element of influence?

  • Superior product knowledge
  • High level of certainty (correct)
  • Extensive sales experience
  • Aggressive sales tactics

What are the three components of the 'alignment triad'?

  • Sales, Marketing, Customer Service
  • Features, Benefits, Value
  • Offer, Market, Process (correct)
  • Product, Price, Promotion

Alignment with the market refers to:

<p>The degree of resonance between you and your prospects (B)</p> Signup and view all the answers

What does alignment with the process refer to?

<p>Feeling comfortable and confident in your sales approach (B)</p> Signup and view all the answers

What can a lack of certainty lead to?

<p>Limited results despite significant effort (C)</p> Signup and view all the answers

Besides being completely new, when should you focus on only one or two new things to implement at a time?

<p>Unless you're brand new (D)</p> Signup and view all the answers

Neglecting energy management and sales philosophy causes:

<p>A significant loss in overall effectiveness (A)</p> Signup and view all the answers

According to the content, what is the best way to approach call analysis breakdowns?

<p>Reviewing them multiple times (C)</p> Signup and view all the answers

What does the acronym KISS stand for?

<p>Keep It Simple, Stupid (A)</p> Signup and view all the answers

What is a potential consequence of overcomplicating the pitch?

<p>Prospects become confused and say no (A)</p> Signup and view all the answers

What should one focus on instead of reading a script?

<p>Being present with and understanding the prospect (C)</p> Signup and view all the answers

What should you consider when overlooking financial objections?

<p>Presention of the offer and payment plans (A)</p> Signup and view all the answers

When might a two-call close be appropriate?

<p>When the prospect requires a detailed proposal (D)</p> Signup and view all the answers

What is the result of switching completely to the sales philosophy described in the content?

<p>Potentially making more money over time (D)</p> Signup and view all the answers

According to the content, changing your sales approach all at once can create:

<p>Massive uncertainty (C)</p> Signup and view all the answers

What happens when your uncertainty transfers to the prospect?

<p>The close rate will go down (C)</p> Signup and view all the answers

What is crucial to prevent closes from going 'off the boil'?

<p>Catching when close rates dip quickly (D)</p> Signup and view all the answers

According to the content, why do people sometimes 'fuck themselves up' even when they're good at closing?

<p>They go away from what they already know (A)</p> Signup and view all the answers

What is the ultimate piece of advice given in the video?

<p>Stay focused and relentless (B)</p> Signup and view all the answers

When is it acceptable to change everything at once during sales training?

<p>If you have not done training before (C)</p> Signup and view all the answers

What is the second key to being able to influence?

<p>Level of certainty (D)</p> Signup and view all the answers

What should the focus be on dealing with alignment with the market?

<p>Maintaining authority (C)</p> Signup and view all the answers

What happens over time regarding your comfort with the sales process

<p>You find your own way and what things work for you (C)</p> Signup and view all the answers

Trying to do everything that you need to do...

<p>Is not a good idea (B)</p> Signup and view all the answers

Focusing on sales philisophy can be seen as...

<p>Esoteric boring stuff (B)</p> Signup and view all the answers

Going through call analysis breakdowns just one time is...

<p>Not enough to get the full benefits (C)</p> Signup and view all the answers

Instead of reading a script, what should you focus on?

<p>Being present with the person in front of you (C)</p> Signup and view all the answers

What kind of close is sometimes a good idea?

<p>The two-call close (C)</p> Signup and view all the answers

Flashcards

Changing everything at once

Messing up existing skills by trying to change too much at once. Focus on mastering key skills instead.

Importance of Certainty

Your ability to influence others is significantly affected by how certain you are. Certainty is key to sales success.

Alignment Triad

Alignment with the offer (belief in the product), the market (resonating with your audience), and the process (comfort with your sales method).

Lack of Certainty

Investing time and effort without seeing results due to a lack of certainty in your sales approach.

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Incremental Implementation

Focusing on mastering one or two new things at a time, reinforcing them, and then moving on to the next aspects.

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Neglecting Energy and Philosophy

Neglecting energy management and sales philosophy (mindset, psychology) can significantly hinder your success.

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Repetitive Call Analysis

Reviewing call analysis breakdowns repeatedly to fully absorb the lessons and implement changes effectively.

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KISS Principle

Keep your sales pitch simple and easy to understand. Avoid overcomplicating things or over-relying on a script.

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Focusing on Prospect

Be present and listen to the prospect instead of focusing solely on the script. Understand their needs and address them directly.

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Overlooking Financial Objections

Not presenting the offer and payment plans effectively, overlooking how financial objections are handled.

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Two-Call Close

Using a two-call close strategy for more sophisticated buyers who are accustomed to considering proposals.

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Study Notes

Common Pitfalls: What Not To Do

  • Changing everything at once can disrupt existing skills, but if new to training, embrace it.
  • Focus on mastering a few key skills instead of trying to change everything at once, unless completely off track.
  • A key part of influencing is your level of certainty - which comes from aligning with the offer, the market, and the sales process

Alignment Triad

  • Alignment with the offer involves certainty in the product and its tangible outcome.
  • Misalignment with the offer hinders effective presentation.
  • Alignment with the market involves resonating with the target audience.
  • Be able to take authority so that the type A alpha people see you as the authority figure
  • Alignment with the process involves comfort in one's sales process.
  • Develop a sales approach over time through conversations and experience.
  • Certainty, derived from these alignments, is crucial for closing deals.
  • Lack of certainty leads to wasted effort and poor results.

Implementation & Energy

  • Focus on implementing one to two new things at a time, reinforcing them before moving on.
  • Avoid reinventing the wheel and focus on the fundamentals.
  • Neglecting energy management and sales philosophy is a significant pitfall.
  • Energy management, mindset, and psychology are crucial for success.

Call Analysis & KISS Principle

  • Review call analysis breakdowns repeatedly for lasting change.
  • Follow the KISS principle
  • Avoid overcomplicating the pitch or focusing too much on the script.
  • Being present and understanding the prospect is more important than sticking to a script.

Financial Objections & Two-Call Close

  • Address financial objections effectively when presenting offers and payment plans.
  • Consider a two-call close for sophisticated buyers or industries where it's standard practice.

How to Win

  • Fully adopting the sales process, along with the right mindset and energy management, increases earnings.
  • Changing everything at once can create uncertainty and reduce close rates.
  • Stay focused and relentless to achieve success.

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