Sales Management Basics
5 Questions
2 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the reason for the significant investment in training sales personnel?

  • Sales personnel are the face of the company
  • Sales personnel are responsible for all marketing efforts
  • Sales personnel are the most important link with the customer (correct)
  • Sales personnel have substantial personal skills
  • In what way does the emphasis in selling capital equipment differ from delivering small and relatively cheap items to customers?

  • Frequency of sales
  • Nature of products
  • Selling techniques
  • Target customers (correct)
  • What can cause well-designed marketing efforts to fail?

  • Lack of substantial personal skills
  • Inadequate marketing principles
  • Insufficient investment in training
  • Ineffective salespeople (correct)
  • What distinguishes some sales representatives from others in terms of their market focus?

    <p>Dealing only in export markets or selling direct to customers in their homes</p> Signup and view all the answers

    Why do companies invest large amounts of money in training their sales personnel?

    <p>Because sales personnel are the single most important link with the customer</p> Signup and view all the answers

    Study Notes

    Sales Personnel Training

    • Significant investment in training sales personnel is due to the complexity of selling capital equipment, which requires a deep understanding of the product and customer needs.

    Selling Capital Equipment

    • Selling capital equipment differs from delivering small and relatively cheap items because it involves understanding the customer's business operations and providing solutions that meet their specific needs.

    Marketing Efforts Failure

    • Well-designed marketing efforts can fail due to poor sales execution, inadequate understanding of customer needs, or ineffective communication of the product's value.

    Distinguishing Sales Representatives

    • Some sales representatives stand out from others due to their market-focused approach, which involves understanding the target market, identifying customer needs, and developing solutions that meet those needs.

    Investing in Sales Training

    • Companies invest large amounts of money in training their sales personnel to ensure they have the necessary skills and knowledge to effectively communicate the value of their products and services to customers.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Test your knowledge of the fundamental principles and techniques in sales management. Explore the nature and role of selling, the importance of personal skills, and the variety of selling tasks. Understand the significant investment companies make in training their sales personnel.

    More Like This

    The Nature of Selling and Sales Management
    5 questions
    Soft Selling in Restaurant Business
    10 questions
    Use Quizgecko on...
    Browser
    Browser