Sales and Delivery in SAP S/4HANA

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Questions and Answers

What can you do with the help of a division?

  • The division characterizes the way you distribute goods and services.
  • The division is the highest summation level.
  • The division enables you to group materials and services. (correct)

Which combination of organizational elements form a sales area? There are three correct answers.

  • Plant
  • Division (correct)
  • Company Code
  • Distribution Channel (correct)
  • Sales Organization (correct)

Which of the following apps gives you a visual overview of complex topics for monitoring or tracking purposes?

  • Factsheets
  • Analytical apps (correct)
  • Transaction apps

For which of the following is a sales organization responsible? There are two correct answers.

<p>It is responsible for product liability and rights of recourse. (B), It is responsible for distributing goods and services. (D)</p> Signup and view all the answers

Which services does the SAP Fiori launchpad provide? There are two correct answers.

<p>Navigation (A), Personalization (C)</p> Signup and view all the answers

Which processes does SAP S/4HANA Sales support? There are two correct answers.

<p>Shipping (B), Billing (D)</p> Signup and view all the answers

Which organizational unit represents a legal entity and an independent accounting unit in the system?

<p>Company Code (C)</p> Signup and view all the answers

Which feature is the link between all documents and across functional areas, such as sales and accounting?

<p>The process flow (B)</p> Signup and view all the answers

Which of the following steps is the first step of the shipping process?

<p>Creation of outbound deliveries (C)</p> Signup and view all the answers

In billing, how are the required documents for accounting generated?

<p>Automatically (C)</p> Signup and view all the answers

What is the correct step sequence in an order-to-cash process?

<p>Sales Order → Delivery → Billing → Payment (B)</p> Signup and view all the answers

Which tasks are part of the delivery process? There are two correct answers.

<p>Picking (C), Post goods issue (D)</p> Signup and view all the answers

Which department executes the posting of incoming payments?

<p>Financial accounting (C)</p> Signup and view all the answers

When you create the billing document from where is the relevant information copied into the billing document?

<p>The relevant information is copied from the preceding documents. (B)</p> Signup and view all the answers

How can an ordered material be sourced? There are three correct answers.

<p>By replenishment through own production (A), Directly from stock (C), By replenishment from a vendor (D)</p> Signup and view all the answers

Which of the following levels contains delivery quantities and delivery dates in the sales document structure?

<p>Schedule line level (A)</p> Signup and view all the answers

Which of the following levels in the sales document structure contains the quantity and price of an ordered product?

<p>Item level (C)</p> Signup and view all the answers

Which of the following can be sources of the data in a sales document? There are two correct answers.

<p>The customer master data (A), A previous sales document (D)</p> Signup and view all the answers

In order to use a business partner in a sales document, which business partner role of has to be maintained?

<p>Customer (B)</p> Signup and view all the answers

For which of the following do you maintain the condition master records? There are four correct answers.

<p>Taxes (C), Discounts (D), Prices (E), Freight charges (F)</p> Signup and view all the answers

What is the purpose of the mandatory sold-to party role?

<p>The customer who places the order. (B)</p> Signup and view all the answers

To which element are materials with the same basic attributes assigned?

<p>Material type (B)</p> Signup and view all the answers

What are some of the differences between an inquiry and a quotation? There are two correct answers.

<p>A quotation can include a customer specific price. (A), Quotations are legally binding during the validity period. (B)</p> Signup and view all the answers

Which of the following statements about the mandatory use of presales documents in SAP S/4HANA Sales is correct?

<p>The use of inquiries and quotations is not mandatory for the sales process. (C)</p> Signup and view all the answers

What happens to an agreed special price in a quotation when you create a sales order with reference to the quotation?

<p>If you use the standard Customizing settings, the special price in a quotation will automatically copied to the follow-up sales order. (B)</p> Signup and view all the answers

Which of the following features are supported by the Sales Order Fulfillment app? There are two correct answers.

<p>Provides supporting information (A), Highlights impediments (B)</p> Signup and view all the answers

With modeler apps, such as the Track Sales Orderapp, you can jump directly from a data point in the chart to the relevant transaction to resolve an issue.

<p>True (A)</p> Signup and view all the answers

Which of the following is supported by multidimensional reporting apps?

<p>Data in tabular or graphical user interface (C)</p> Signup and view all the answers

What is SAP Smart Business?

<p>A framework for visualizing analytic content. (B)</p> Signup and view all the answers

Which SAP S/4HANA Sales apps support monitoring of the sales business process? There are two correct answers.

<p>Tracking Sales Orders (A), Sales Order Fulfillment (D)</p> Signup and view all the answers

Which SAP S/4HANA Sales app provides reporting functionality?

<p>Incoming Sales Orders - Flexible Analysis (C)</p> Signup and view all the answers

What is the task of the availability check in sales document processing?

<p>The availability check checks the availability of the ordered materials and reserves them. (E)</p> Signup and view all the answers

Which objects decide whether an availability check is carried out in a sales document?

<p>Operation and Material (B)</p> Signup and view all the answers

Which statements are correct about the availability check in a sales document? There are three correct answers.

<p>If the check is successful, the result is documented with a fully confirmed schedule line for the item. (B), The check marks in the &quot;Schedule Lines Exists&quot; field inform the user that items are not confirmed as requested. (C), If the sales order items cannot be confirmed as requested, SAP S/4HANA can display the &quot;Review Availability Check Result&quot; screen. (E)</p> Signup and view all the answers

On what is the availability check based?

<p>Cumulative ATP Quantity (A)</p> Signup and view all the answers

In which documents can the availability check be executed? There are two correct answers.

<p>Outbound Delivery (C), Sales Document (D)</p> Signup and view all the answers

What is the level of the availability check? There are two correct answers.

<p>In delivery documents, as a rule, on the plant and storage location level of the delivery item. (B), In sales documents, as a rule at plant level, because sales document items usually do not have storage location information. (D)</p> Signup and view all the answers

Which statements about the availability check are correct? There are two correct answers.

<p>Requirements always reduce the ATP quantity of the stock or receipts that are the closest to them when looking into the past. (A), Which stocks, receipts, and requirements can be included in the cumulative ATP quantities calculation can be defined in Customizing. (E)</p> Signup and view all the answers

At what point in time is the availability checked for an item?

<p>Material Availability Date (E)</p> Signup and view all the answers

Which app allows you to check the cumulative ATP quantity for a material, independently of a sales document?

<p>The Availability Overview app. (D)</p> Signup and view all the answers

What happens if complete delivery is defined in the sales order and at least one item cannot be confirmed as requested?

<p>For all not confirmed schedule lines, the delivery block is set. (A)</p> Signup and view all the answers

What is the definition of the confirmation strategy Improve?

<p>Assigned requirements try to retain, at least, their confirmation and if possible, improve. But could also lose their confirmation. (A)</p> Signup and view all the answers

Which principle is used to distribute the cumulative ATP quantity during order entry?

<p>Based on first come/first served (D)</p> Signup and view all the answers

How can the results of automatic backorder processing in aATP be analyzed?

<p>With the Monitor BOP Run app. (C)</p> Signup and view all the answers

What are reasons for executing Backorder Processing (BOP)? There are two correct answers.

<p>Orders entered later but with high priority could not be confirmed. (B), There are unconfirmed order items. (E)</p> Signup and view all the answers

What are elements of automatic backorder processing in aATP? There are three correct answers.

<p>BOP Run (A), BOP Segment (C), BOP Variant (D)</p> Signup and view all the answers

Flashcards

Graphical User Interface (GUI)

A user interface that includes graphical elements like windows, icons, and buttons.

Application

A software program designed for a specific task or function, such as word processing or data management.

Email Application

Software used to send, receive, and manage email communications.

Teams

A collaboration platform from Microsoft that integrates workplace chat, video meetings, and file storage.

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User Interface Design

The process of designing how users interact with a product, focusing on layout and navigation.

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Text Application

Software specifically for creating and editing written content.

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Email

A method of exchanging digital messages over the internet.

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Visual Elements

Components of a graphical interface such as icons, images, and buttons that users interact with.

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Communication Tools

Applications that facilitate communication between users, like messaging and calling tools.

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Interactive Features

Capabilities of software that allow users to engage actively with the content.

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Desktop Application

Programs that run locally on a computer's desktop rather than through a web browser.

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File Storage

Systems used to save and organize data files in a device or cloud service.

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Cloud Computing

The delivery of computing services over the internet, allowing for storage and processing.

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Interface

The point of interaction between a user and a computer system.

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Workflow

A sequence of processes through which a piece of work passes from initiation to completion.

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Digital Communication

Sharing information using digital platforms such as emails, chats, and social media.

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Content Management System (CMS)

Software that allows users to create, edit, manage, and publish content without technical knowledge.

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Collaboration Software

Applications designed to help team members work together in real-time and share information.

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Remote Access

The ability to access a computer or network from a distant location.

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Software Integration

The process of connecting different software applications to work together as a unified system.

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Data Management

The practice of organizing, maintaining, and regulating access to data.

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Digital Files

Electronic representations of information or data stored on a computer or server.

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Real-time Collaboration

Working together on a project simultaneously, often through online platforms.

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Task Management

The process of managing tasks through planning, tracking, and completion.

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User Experience (UX)

The overall experience of a person using a product, especially in terms of how pleasant or usable it is.

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Interactive Design

Designing products or systems in a way that encourages user interaction.

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Digital Platforms

Online frameworks that allow users to perform specific tasks, often encompassing various applications.

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Content Creation

The process of generating ideas, creating new content, and publishing it online.

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Online Meeting

A virtual meeting conducted via web conferencing tools that enable remote participants to communicate.

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Study Notes

Sales Organizational Elements

  • A sales area is a combination of sales organization, distribution channel, and division
  • Divisions group materials and services
  • Company code represents a legal entity and an independent accounting unit

SAP S/4HANA Sales App Features

  • Sales Order Fulfillment app: Highlights impediments and provides supporting information.
  • Track Sales Order app: Enables direct jump from a data point in a chart to the relevant transaction.
  • Analytical apps: Offer visual overviews of complex topics for monitoring or tracking.

Order-to-Cash Process

  • Correct step sequence: Sales Order → Delivery → Billing → Payment.
  • Required documents for accounting are automatically generated in billing.

Delivery Process

  • Key tasks are back order processing and posting goods issue.
  • Financial accounting department handles incoming payment postings.

Available-to-Promise (ATP) Check

  • The availability check verifies availability of ordered materials and reserves them
  • It's based on the cumulative ATP quantity.
  • Operations and materials determine if an availability check is required.
  • Sales and delivery documents commonly utilize plant-level information, not storage locations.
  • The availability check is executed in Sales Documents and Outbound Deliveries.

Backorder Processing (BOP)

  • The confirmation strategy "Improve" means assigned requirements try to maintain, at least, their confirmation and if possible, improve.
  • BOP execution reasons include unconfirmed order items and orders created later but with high priority.
  • Elements of automatic BOP processing are BOP Segment, BOP Variant, and BOP Run.

Presales Documents

  • Quotations are legally binding and may include customer-specific pricing.
  • Inquiries are not binding, and do not need a customer-specific price.
  • The use of presales documents (e.g., inquiries and quotations) isn't mandatory in SAP S/4HANA sales.

Other Important Information

  • The special price from a quotation is automatically copied to the sales order.
  • If delivered completely is defined, the items that are not confirmed can be delivered later or individually.
  • The customer who places an order is the mandatory "sold-to party" role.
  • Materials with the same attributes are grouped into a material group or type.

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