Sales Advisor Guidelines Quiz
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Questions and Answers

According to the Sales Advisor Training guidelines, what should employees do when there is a customer within 10 feet?

  • Smile and acknowledge the customer (correct)
  • Direct traffic to another pay station
  • Ignore the customer
  • Avoid eye contact with the customer

    • What is the required attire for employees on site?

  • Black shirt and any color shorts or pants with a black belt
  • Black shirt and black shorts or pants with a black belt (correct)
  • Any color shirt and black shorts or pants with a black belt
  • Any color shirt and any color shorts or pants with a black belt

    • Where are employees allowed to use their cell phones?

  • Only in the break room
  • At the pay stations
  • Anywhere on the site
  • In the office for 2 minutes (correct)

    • What is the 10 Foot Rule?

    <p>Employees must approach customers within 10 feet and offer assistance (B)</p> Signup and view all the answers

    What is NOT allowed when it comes to employee uniforms?

    <p>Black shorts or pants (A)</p> Signup and view all the answers

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