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Questions and Answers
What is the role of Case Management Director (CMD) and Deputy?
What are the roles and responsibilities of the Regional Volunteer Case Manager (R.VCML) and the deputy?
What are the roles and responsibilities of a Volunteer Case Manager (VCM)?
What are the roles and responsibilities of the Family Mentor (FM)?
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What are the roles and responsibilities Regional SSN case manager lead?
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What are the roles and responsibilities of the Quality of life (QoL) volunteer engagement board member?
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Who is responsible for doing the initial intake with the jamati members?
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Who is responsible for assessing the family's need, outlining a plan of action to solution the issues, and executing services in collaboration with Family Mentors and i-Care Volunteers?
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Who is responsible for following up with the family and Family Mentor on a regular basis to ensure progress of case?
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Who are responsible for guiding the Volunteer Case Managers (VCMs) within their regions on cases to ensure holistic roadmap development?
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Study Notes
Case Management Roles
- Case Management Director (CMD) and Deputy: No specific roles mentioned
Regional Volunteer Case Manager (R.VCML) and Deputy
- Responsible for guiding Volunteer Case Managers (VCMs) within their regions on cases to ensure holistic roadmap development
- No specific roles mentioned for the Deputy
Volunteer Case Manager (VCM)
- Responsible for assessing the family's need, outlining a plan of action to solve the issues, and executing services in collaboration with Family Mentors and i-Care Volunteers
- Responsible for following up with the family and Family Mentor on a regular basis to ensure progress of case
Family Mentor (FM)
- Works with Volunteer Case Manager (VCM) to solve family issues
- Receives regular follow-up from VCM to ensure progress of case
Regional SSN Case Manager Lead
- No specific roles mentioned
Quality of Life (QoL) Volunteer Engagement Board Member
- No specific roles mentioned
Initial Intake and Assessment
- Volunteer Case Manager (VCM) is responsible for doing the initial intake with the jamati members
- VCM assesses the family's need, outlines a plan of action, and executes services with Family Mentors and i-Care Volunteers
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Description
Explore the responsibilities and duties of everyone in the Case Management Structure. Test your knowledge on the roles and functions of these key positions.
