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Questions and Answers
Referring clients for IPS services is a billable case management service.
Referring clients for IPS services is a billable case management service.
False (B)
Customer Follow-up is billed for sending a re-engagement letter.
Customer Follow-up is billed for sending a re-engagement letter.
True (A)
Case Management is billed for which of the following services: (choose all that apply)
Case Management is billed for which of the following services: (choose all that apply)
- Contact with client's IPS Employment Specialist to monitor client's attendance of scheduled appointments. (correct)
- Follow-up (6 minutes) with a client after missing an appointment with their prescriber.
- Left a voicemail for the client check and see how they are doing. (correct)
- Linked client with the OKDHSLIVE.org website and walked them through how to apply for SNAP online.
Progress and/or barriers to progress are generic to all clients and not a requirement on all progress notes.
Progress and/or barriers to progress are generic to all clients and not a requirement on all progress notes.
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Case Manager contacted a client to update their expired treatment plan. What service is billed?
Case Manager contacted a client to update their expired treatment plan. What service is billed?
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Study Notes
Billing for Services
- Referring clients for Integrated Psychological Services (IPS) qualifies as a billable case management service.
- Customer follow-up activities, including the sending of a re-engagement letter, are billable.
- Case management services encompass a variety of activities, and specific services may include client outreach and treatment plan updates.
Case Management Progress Notes
- Progress notes can document both progress and barriers, but noting barriers is not mandatory for every client.
- The progress and/or barriers are generic concepts applicable to all clients, yet not required in every progress note.
Expired Treatment Plans
- When a case manager contacts a client to update an expired treatment plan, this activity is also considered a billable service.
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