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Questions and Answers
Which are the three phases of negotiation?
Which are the three phases of negotiation?
- Claim, Evidence, and Reasoning
- Thesis, Argument, and Conclusion
- Logos, Pathos and, Ethos (correct)
- Narrative, Analysis, and Synthesis
What does it mean to negotiate with emotional intelligence?
What does it mean to negotiate with emotional intelligence?
- To be aware of and manage others emotions during discussions
- To focus solely on the outcome and disregard feelings during discussions
- To avoid discussing emotions altogether in negotiations
- To be purposeful during discussions and have strategy, being proactive instead of reactive, and be in touch with our own emotions while analyzing the opposition's emotions (correct)
Which of the following is the core element while carrying out negotiations?
Which of the following is the core element while carrying out negotiations?
- Ignoring the interests of the other party
- Maintaining consistent credibility (correct)
- Focusing solely on personal gains
- Using aggressive tactics
The lack of a "no" answer from adjusters may point to the fact that they have no authority on the case.
The lack of a "no" answer from adjusters may point to the fact that they have no authority on the case.
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All of the following are negotiation strategies examples, EXCEPT:
All of the following are negotiation strategies examples, EXCEPT:
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