Podcast
Questions and Answers
What was the primary impact of the groundwork laid on REI?
What was the primary impact of the groundwork laid on REI?
How did the achievement relate to Formstack’s focus?
How did the achievement relate to Formstack’s focus?
What was a key benefit of the solution implemented for REI?
What was a key benefit of the solution implemented for REI?
What aspect did the work aim to simplify?
What aspect did the work aim to simplify?
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What was the effect of the achievement on REI's resources?
What was the effect of the achievement on REI's resources?
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What was the main challenge faced by the teams regarding the development of CRO adapters?
What was the main challenge faced by the teams regarding the development of CRO adapters?
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What technology did the reusable CRO adapter configuration utilize for seamless integration?
What technology did the reusable CRO adapter configuration utilize for seamless integration?
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How was the reusable CRO configuration made accessible to other teams?
How was the reusable CRO configuration made accessible to other teams?
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What was included in the newly developed version of the reusable configuration?
What was included in the newly developed version of the reusable configuration?
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What approach did the initiative take to simplify development for other teams?
What approach did the initiative take to simplify development for other teams?
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What type of documentation was created to assist teams in using the new configuration?
What type of documentation was created to assist teams in using the new configuration?
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What feedback did the workshops receive regarding the reusable CRO adapter configuration?
What feedback did the workshops receive regarding the reusable CRO adapter configuration?
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Who recognized the significant value and time-saving potential of the reusable CRO adapter configuration?
Who recognized the significant value and time-saving potential of the reusable CRO adapter configuration?
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Study Notes
Reusable CRO Adapter Development at REI
- Developed and deployed a reusable Customer Rights Orchestration (CRO) adapter configuration at REI.
- Recognized a need to simplify the process of developing CRO adapters for multiple teams struggling with complex JMS/IBM MQ queue logic.
- Created a reusable Spring Boot configuration encapsulating core functionalities:
- Automatic error handling
- Default web services integration
- Seamless JMS/IBM MQ integration
- Kafka & Apache Avro Schema management
- Designed the solution as a Maven dependency/plugin, simplifying adoption for other teams.
- Teams only needed to add the dependency, implement a Java interface, and add business logic.
- Reduced development time and effort, enabling quick creation of functional CRO adapters for customer data erasure processing.
- Initially rolled out to three or four projects with success; later deployed a Kafka-compatible version that maintained backward compatibility with IBM MQ and performed well in production.
- Provided meticulous testing and comprehensive documentation, including detailed documentation and a checklist, improving team adoption and utilization.
- Conducted knowledge transfer workshops to ensure team understanding, receiving positive feedback.
- Layoff prevented full deployment and cross-functional collaboration, but achievement saved significant company time and resources, creating a lasting, scalable, and efficient solution.
- Achievement aligns with Formstack's values of innovation, scalability, and team empowerment by simplifying complex systems.
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Description
Explore the development and deployment of a reusable Customer Rights Orchestration (CRO) adapter configuration at REI. This quiz covers the simplification of complex JMS/IBM MQ logic through a Spring Boot configuration, automatic error handling, and integration with Kafka. Gain insights into how this solution improved development time and adoption across multiple teams.
