Retail Industry Glossary Definitions Quiz

<p>The satisfaction that the customer feels after obtaining/experiencing the purchased product or service</p> Signup and view all the answers

<p>Promoting through engaging visual displays</p> Signup and view all the answers

<p>A type of add-on service in which the manufacturer promises to repair or replace specific products for a specific period of time</p> Signup and view all the answers

<p>Employment that is meant to last for a designated period of time</p> Signup and view all the answers

<p>A financing model where retailers offer a credit card to customers, usually connected to loyalty programs</p> Signup and view all the answers

<p>Scan, pack, and pay for merchandise without a store cashier's assistance</p> Signup and view all the answers

<p>Specific, Measurable, Achievable, Results-oriented, Time-based</p> Signup and view all the answers

<p>A user with credibility and access to a large audience who can persuade others based on recommendations</p> Signup and view all the answers

<p>Track items sold, process sales, hold cash, and generate receipts</p> Signup and view all the answers

<p>Address a service failure and turn the negative experience into a positive one</p> Signup and view all the answers

<p>Developed by manufacturers and sold under another brand name, available only at a specific retailer's stores</p> Signup and view all the answers

<p>A service allowing customers to make a deposit on merchandise and pay the rest over time</p> Signup and view all the answers

<p>Reducing waste, breakage, or theft and increasing safety</p> Signup and view all the answers

<p>A shopper who repeatedly chooses to shop at the same retailer over others due to positive experiences</p> Signup and view all the answers

<p>Provide incentives to repeat customers who are loyal company brand shoppers</p> Signup and view all the answers

<p>Entity that produces finished products</p> Signup and view all the answers

<p>Purchase merchandise, view promotions, and more</p> Signup and view all the answers

<p>Creating a seamless consumer experience by integrating multiple channels of a retail ecosystem</p> Signup and view all the answers

<p>Recommending additional products that complement a customer's purchase</p> Signup and view all the answers

<p>Ensuring customers' personal data shared with a retailer is kept private</p> Signup and view all the answers

<p>Unfair treatment based on various factors such as race, gender, age, and disability</p> Signup and view all the answers

<p>To display digital content, attract customers, and provide information</p> Signup and view all the answers

<p>Employment subject to termination by an employer at any time for any reason, except for illegal discrimination</p> Signup and view all the answers

<p>An extension of the company brand reflecting the benefit of doing business with them</p> Signup and view all the answers

<p>To facilitate the path through which a product travels from creation to reaching the customer</p> Signup and view all the answers

<p>An agreement allowing consumers to obtain products and services without immediate payment</p> Signup and view all the answers

<p>To quantify information used to determine customer behavior</p> Signup and view all the answers