Resident Move-Out & Transfer Procedures Quiz
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Questions and Answers

What type of notice is required from the Resident for a move-out?

  • 30-Day written notice (60-Day for Affordable)
  • Verbal notice with documentation
  • 90-Day written notice (45-Day for Affordable)
  • 60-Day written notice (30-Day for Affordable) (correct)
  • When does the notice period begin if the current lease has expired?

  • The day LPM receives the notice in writing at the LPM office (correct)
  • The day the resident starts packing
  • The day the resident finds a new place
  • The day the resident verbally communicates the notice
  • What must be included in any written notice from the Resident?

  • Only the move-out date
  • Name, signature, and phone number
  • Name, phone number, and email address
  • Name, signature, and move-out date (correct)
  • If LPM receives a notice to vacate during the lease term, how many days in advance must the notice be?

    <p>At least 60 days (30-Day for Affordable)</p> Signup and view all the answers

    How long must items of value over $500 be stored before disposal?

    <p>Up to 30 days</p> Signup and view all the answers

    In the event of a lockout, who will continue with changing the locks and ensuring all windows are locked on the property?

    <p>Manager, Maintenance, and Sheriff</p> Signup and view all the answers

    What is the requirement for terminating the lease in case of health issues or death?

    <p>Provide a 3rd party health care provider's statement and give a written 30-day notice to vacate</p> Signup and view all the answers

    Who is entitled to the protections and benefits of the Soldiers’ and Sailors’ Civil Relief Act of 1940 (SSCRA)?

    <p>Active Duty Members, Public Health Service Officers, and Reservists</p> Signup and view all the answers

    What does the Lease Termination Overview emphasize on working with residents for?

    <p>Situations beyond their control</p> Signup and view all the answers

    In the event of military leave, how long is the notice required during a time of peace?

    <p>30-day notice in writing</p> Signup and view all the answers

    What will be done by the Attorney’s Office if the resident moves out?

    <p>A judgment for attorney fees incurred</p> Signup and view all the answers

    Who will be billed back for all fees charged to the Property from the Attorney if the resident continues to live in the apartment?

    <p>The Resident</p> Signup and view all the answers

    What happens to any costs still not paid by the Resident upon move out?

    <p>They will be turned over to the collection company</p> Signup and view all the answers

    What does the Soldiers’ and Sailors’ Civil Relief Act of 1940 (SSCRA) aim to protect?

    <p>Persons on active duty and activated reservists</p> Signup and view all the answers

    What does the SSCRA enable persons on active duty and activated reservists to do?

    <p>Temporarily suspend civil proceedings that might prejudice their civil rights</p> Signup and view all the answers

    What is the required notice period for transfers within the community?

    <p>30 days</p> Signup and view all the answers

    What must residents do if they move before completing their lease?

    <p>Repay any special promotions received</p> Signup and view all the answers

    What is the timeframe for the proper return of security deposits by Property Managers?

    <p>Within 14 days, following state laws</p> Signup and view all the answers

    What is the requirement for security deposit disposition after move-out?

    <p>Prepared and issued within 14 days</p> Signup and view all the answers

    What is the fee for transfers within the same property?

    <p>$200 transfer fee</p> Signup and view all the answers

    What is required for transfers to another LPM Property?

    <p>Lease buyout fee and repayment of concessions</p> Signup and view all the answers

    What must residents have for a transfer approval?

    <p>Good reference for housekeeping, payment history, and infractions</p> Signup and view all the answers

    What is the timeframe for security deposit disputes to be handled?

    <p>In a timely manner</p> Signup and view all the answers

    What is the exception for new security deposit requirement for approved transfers?

    <p>Preferred employers</p> Signup and view all the answers

    Who must approve all transfers at HOME/LIHTC/Tax Credit properties?

    <p>Compliance</p> Signup and view all the answers

    What is the timeframe for the final disposition of security deposit after sending a Delayed Deposit Letter?

    <p>Within 30 days</p> Signup and view all the answers

    What must Property Managers do within 3 days of move-out for security deposit return?

    <p>Complete specific steps for security deposit return</p> Signup and view all the answers

    What is the required notice period for residents to vacate?

    <p>60 days</p> Signup and view all the answers

    What is the consequence if a resident gives insufficient notice to vacate?

    <p>They can continue their lease agreement and give a proper 60-day notice or complete a Lease Buyout Agreement</p> Signup and view all the answers

    Under what condition can residents vacate within 30 days of move-in date?

    <p>If approved by the Regional Manager</p> Signup and view all the answers

    What is involved in the move-out processing?

    <p>Using a Move-Out Check-Off List, scheduling pre-move out and move-out inspections</p> Signup and view all the answers

    What should be done within 24-48 hours after move-out?

    <p>All of the above</p> Signup and view all the answers

    What is the requirement for necessary improvements over $1,000 in a vacant property?

    <p>Regional Manager approval</p> Signup and view all the answers

    When are resident transfers available?

    <p>For residents in good standing</p> Signup and view all the answers

    What is required before approving a resident transfer?

    <p>Inspection and picture documentation by the vacating resident's manager</p> Signup and view all the answers

    How long is the satisfaction guarantee period for residents to vacate after move-in date?

    <p>30 days</p> Signup and view all the answers

    What happens if a resident gives insufficient notice to vacate?

    <p>They must pay a non-refundable fee equivalent to one month’s current rent</p> Signup and view all the answers

    What is the timeline for ensuring the unit is rent-ready after move-out?

    <p>3 days</p> Signup and view all the answers

    What is the requirement for locking the door when leaving a vacant property?

    <p>Maintenance and vendors are to lock the door</p> Signup and view all the answers

    Study Notes

    Resident Move-Out and Transfer Procedures

    • Residents must give a 60-day notice to vacate, obtain the official form from LPM office, and give a Notice of Intent to View 24 hours prior to appointment if the manager must show the occupied unit.
    • If a resident gives insufficient notice, they can continue their lease agreement and give a proper 60-day notice or complete a Lease Buyout Agreement, which includes a non-refundable fee equivalent to one month’s current rent or 25% of the remaining unfulfilled lease term.
    • Lloyd Companies provides a 30-Day Satisfaction Guarantee, allowing residents to vacate within 30 days of move-in date if approved by the Regional Manager.
    • Move-out processing involves using a Move-Out Check-Off List, scheduling pre-move out and move-out inspections, and ensuring all necessary communication and documentation are in place.
    • On move-out day, the Property Manager conducts an inspection with the resident to detail any charges, obtain keys and a forwarding address, and leave a positive impression.
    • Scheduling maintenance after move-out should be done within 24-48 hours to assess any damage, obtain vendor invoices quickly, and ensure the unit is rent-ready within 3 days.
    • Maintenance and vendors are to lock the door when leaving a vacant property, and any necessary improvements over $500 require manager approval, while those over $1,000 require approval from the Regional Manager.
    • Resident transfers are available for residents in good standing, and the manager of the vacating resident must inspect the home and take picture documentation before approving the transfer.
    • All transfers are treated like new residents, with residents checking out of the old unit and checking into the new unit.

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    Description

    Test your knowledge of resident move-out and transfer procedures with this quiz. From giving notice to vacate to understanding lease buyout agreements, move-out inspections, and resident transfers, this quiz covers the essential steps and requirements for a smooth transition in rental housing management.

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