Podcast
Questions and Answers
Which of the following is an example of non-verbal communication?
Which of the following is an example of non-verbal communication?
- Waving hello
- Speaking
- Writing a note
- Pointing to a cup of water (correct)
What does verbal communication include?
What does verbal communication include?
Speaking
What is nonverbal communication?
What is nonverbal communication?
Facial expressions
What is a root?
What is a root?
What is a prefix?
What is a prefix?
What is a suffix?
What is a suffix?
Why should nursing assistants use simple, non-medical terms when speaking with residents and their family?
Why should nursing assistants use simple, non-medical terms when speaking with residents and their family?
Where should call lights be placed in residents' rooms?
Where should call lights be placed in residents' rooms?
What would have been a better way for Mark to communicate with the resident who is hearing impaired?
What would have been a better way for Mark to communicate with the resident who is hearing impaired?
What would have been a better way for Virginia to communicate with Ms. Crawford?
What would have been a better way for Virginia to communicate with Ms. Crawford?
What is wrong with how Sabrina is communicating with Mrs. Rogers?
What is wrong with how Sabrina is communicating with Mrs. Rogers?
What would have been a better way for Serena to communicate with Mr. Morteno?
What would have been a better way for Serena to communicate with Mr. Morteno?
What would have been a better way for Joan to respond to Mrs. Singer's behavior?
What would have been a better way for Joan to respond to Mrs. Singer's behavior?
Which drawing shows the correct way to lift objects?
Which drawing shows the correct way to lift objects?
Why should an NA arrange a signal when moving a resident?
Why should an NA arrange a signal when moving a resident?
Using proper body mechanics can help save energy and prevent injury.
Using proper body mechanics can help save energy and prevent injury.
To avoid choking, residents should eat in a reclined position.
To avoid choking, residents should eat in a reclined position.
When lifting an object, it is safer to hold it far away from the body.
When lifting an object, it is safer to hold it far away from the body.
Knees should be bent when lifting an object.
Knees should be bent when lifting an object.
Liquids thickened to the consistency of honey are easier to swallow.
Liquids thickened to the consistency of honey are easier to swallow.
To help guard against falls, all walkways should be cleared of clutter.
To help guard against falls, all walkways should be cleared of clutter.
Feet should be pointed toward the object a person is lifting.
Feet should be pointed toward the object a person is lifting.
A high center of gravity gives a more stable base of support.
A high center of gravity gives a more stable base of support.
Keeping the feet close together gives the body the best base support.
Keeping the feet close together gives the body the best base support.
If a resident starts to fall, the nursing assistant should try to catch the resident and stop the fall.
If a resident starts to fall, the nursing assistant should try to catch the resident and stop the fall.
Residents in wheelchairs should be facing the back of the elevator when riding.
Residents in wheelchairs should be facing the back of the elevator when riding.
A nursing assistant should check the temperature of hot water with a bath thermometer before using it.
A nursing assistant should check the temperature of hot water with a bath thermometer before using it.
Keeping call lights within a resident's reach can help prevent falls.
Keeping call lights within a resident's reach can help prevent falls.
Cuts most often occur in a person's bedroom.
Cuts most often occur in a person's bedroom.
Hot drinks should be placed on the edge of tables.
Hot drinks should be placed on the edge of tables.
Residents must be identified before helping with feeding or placing meal trays.
Residents must be identified before helping with feeding or placing meal trays.
The Safety Data Sheet (SDS) details chemical ingredients and dangers of products.
The Safety Data Sheet (SDS) details chemical ingredients and dangers of products.
A nursing assistant should call a resident by name as a way to identify the patient.
A nursing assistant should call a resident by name as a way to identify the patient.
The correct way to move a wheelchair is for a nursing assistant to push it forward.
The correct way to move a wheelchair is for a nursing assistant to push it forward.
If a fire occurs, a nursing assistant should:
If a fire occurs, a nursing assistant should:
What is an NA's first concern if a fire occurs?
What is an NA's first concern if a fire occurs?
PASS is an acronym that stands for:
PASS is an acronym that stands for:
RACE is an acronym that stands for:
RACE is an acronym that stands for:
Explain the fire safety technique, stop, drop, and roll.
Explain the fire safety technique, stop, drop, and roll.
What guidelines apply in any disaster situation?
What guidelines apply in any disaster situation?
What two important steps should the NA take first in an emergency situation?
What two important steps should the NA take first in an emergency situation?
First aid refers to:
First aid refers to:
If an emergency occurs, the NA should immediately notify the:
If an emergency occurs, the NA should immediately notify the:
How long can someone usually tell if a person is choking?
How long can someone usually tell if a person is choking?
Where should the hands be placed to give abdominal thrusts?
Where should the hands be placed to give abdominal thrusts?
How does a rescuer obtain consent to give a choking victim abdominal thrusts?
How does a rescuer obtain consent to give a choking victim abdominal thrusts?
Signs of shock include:
Signs of shock include:
If an NA suspects that a resident is having a heart attack, she should:
If an NA suspects that a resident is having a heart attack, she should:
To control bleeding, an NA should:
To control bleeding, an NA should:
To treat a minor burn, the NA should use:
To treat a minor burn, the NA should use:
If a resident faints, the NA should:
If a resident faints, the NA should:
When a resident is first experiencing signs of insulin reaction, what needs to happen?
When a resident is first experiencing signs of insulin reaction, what needs to happen?
Which of the following is true about assisting a resident who is having a seizure?
Which of the following is true about assisting a resident who is having a seizure?
Why is a quick response to a suspected stroke/CVA critical?
Why is a quick response to a suspected stroke/CVA critical?
An NA will come into contact with microorganisms:
An NA will come into contact with microorganisms:
The Centers for Disease Control and Prevention (CDC) defines hand hygiene as:
The Centers for Disease Control and Prevention (CDC) defines hand hygiene as:
Standard Precautions include the following measures:
Standard Precautions include the following measures:
Why should an NA not wear artificial nails to work?
Why should an NA not wear artificial nails to work?
Standard precautions should be practiced:
Standard precautions should be practiced:
Infections acquired in healthcare settings are called:
Infections acquired in healthcare settings are called:
The following are links in the chain of infection. Which link is broken by wearing gloves?
The following are links in the chain of infection. Which link is broken by wearing gloves?
How many times can disposable equipment be used before it needs to be discarded?
How many times can disposable equipment be used before it needs to be discarded?
How should sharps, such as needles, be discarded?
How should sharps, such as needles, be discarded?
How long should an NA use friction when lathering and washing his hands?
How long should an NA use friction when lathering and washing his hands?
How should dirty linen be rolled or folded?
How should dirty linen be rolled or folded?
Dirty linen should be:
Dirty linen should be:
Transmission-based precautions are used:
Transmission-based precautions are used:
Dedicated equipment refers to:
Dedicated equipment refers to:
Which of the following is true of wearing personal protective equipment (PPE) while caring for a resident in isolation?
Which of the following is true of wearing personal protective equipment (PPE) while caring for a resident in isolation?
Bloodborne disease can be transmitted by:
Bloodborne disease can be transmitted by:
In health care, the most common way to get a bloodborne disease is by:
In health care, the most common way to get a bloodborne disease is by:
Employers must offer a free vaccine to protect NAs from:
Employers must offer a free vaccine to protect NAs from:
Which of the following is true of hepatitis B (HBV)?
Which of the following is true of hepatitis B (HBV)?
Tuberculosis is:
Tuberculosis is:
What is the correct order for donning PPE?
What is the correct order for donning PPE?
What is the correct order for doffing PPE?
What is the correct order for doffing PPE?
Sterilization is a cleaning measure that destroys only pathogens, but not all microorganisms.
Sterilization is a cleaning measure that destroys only pathogens, but not all microorganisms.
Methicillin-resistant Staphylococcus aureus (MRSA) can be spread through indirect contact by touching objects contaminated by a person who has MRSA.
Methicillin-resistant Staphylococcus aureus (MRSA) can be spread through indirect contact by touching objects contaminated by a person who has MRSA.
A nursing assistant does not need to wear gloves to clean up a small spill.
A nursing assistant does not need to wear gloves to clean up a small spill.
Increasing the use of antibiotics helps lower the risk of developing Clostridium difficile (C. difficile) diarrhea.
Increasing the use of antibiotics helps lower the risk of developing Clostridium difficile (C. difficile) diarrhea.
A nursing assistant should use her hands to pick up large pieces of broken glass and use a broom and dustpan for smaller pieces.
A nursing assistant should use her hands to pick up large pieces of broken glass and use a broom and dustpan for smaller pieces.
MRSA is almost always spread by direct physical contact.
MRSA is almost always spread by direct physical contact.
Handwashing will not help control the spread of MRSA.
Handwashing will not help control the spread of MRSA.
Vancomycin Resistant Enterococcus (VRE) causes life-threatening infections in people with weak immune systems.
Vancomycin Resistant Enterococcus (VRE) causes life-threatening infections in people with weak immune systems.
Frequent handwashing can help prevent the spread of VRE.
Frequent handwashing can help prevent the spread of VRE.
Both hand sanitizers and washing hands with soap and water are considered equally effective when dealing with C. difficile.
Both hand sanitizers and washing hands with soap and water are considered equally effective when dealing with C. difficile.
Disinfectant should be placed on spilled fluid before absorbing and removing the fluid.
Disinfectant should be placed on spilled fluid before absorbing and removing the fluid.
Flashcards
Nonverbal communication examples
Nonverbal communication examples
Gestures, facial expressions, and body language used to convey messages.
Verbal communication
Verbal communication
Communication through speaking.
Resident call light accessibility
Resident call light accessibility
Place call light within resident's reach, ideally their stronger hand.
Hearing-impaired resident approach
Hearing-impaired resident approach
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Visually impaired orientation
Visually impaired orientation
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Respectful communication tone
Respectful communication tone
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Calm approach for distressed residents
Calm approach for distressed residents
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Inappropriate responses to behavior
Inappropriate responses to behavior
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Lifting technique for residents
Lifting technique for residents
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Safety signals for resident movement
Safety signals for resident movement
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Proper body mechanics
Proper body mechanics
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Preventing tripping hazards
Preventing tripping hazards
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Secure hot drinks
Secure hot drinks
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Resident identification before feeding
Resident identification before feeding
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RACE technique
RACE technique
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PASS technique
PASS technique
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Emergency nurse notification
Emergency nurse notification
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Hand hygiene
Hand hygiene
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Standard precautions
Standard precautions
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Healthcare-associated infections (HAIs)
Healthcare-associated infections (HAIs)
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Donning PPE
Donning PPE
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Removing PPE
Removing PPE
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Bloodborne disease risk management
Bloodborne disease risk management
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Shock signs
Shock signs
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Choking victim response
Choking victim response
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Study Notes
Communication in Resident Care
- Non-verbal communication examples include gestures like pointing.
- Verbal communication is primarily speaking.
- Non-verbal cues also encompass facial expressions.
- Simple, non-medical terms should be used to enhance understanding with residents and families.
Resident Care Techniques
- Call lights should be accessible to a resident's stronger hand.
- For hearing-impaired residents, approach from the front and use a lower voice pitch.
- Visually impaired residents benefit from orientation to surroundings when entering new spaces.
Interaction with Residents
- Use respectful tones and maintain eye contact, especially with withdrawn individuals.
- Stay calm and supportive when dealing with combative or distressed residents.
- Inappropriate responses to behavior should be replaced with distraction or private discussion for dignity.
Lifting and Moving Techniques
- Use legs and thighs for lifting to prevent strain and ensure stability.
- Coordinate movements with a resident using signals for safety.
- Proper body mechanics save energy and reduce injury risk.
Safety Practices
- Clear walkways to prevent tripping hazards, ensuring safety in the environment.
- Hot drinks should be placed securely, not on the table edge to avoid spills.
- Residents should be identified before assisting with feeding to prevent confusion.
Fire Safety and Emergency Procedures
- Employ RACE (Remove, Alarm, Contain, Extinguish) and PASS (Pull, Aim, Squeeze, Sweep) techniques for fire safety.
- Stay calm and know exit strategies during any emergency.
- Notify a nurse immediately in case of an emergency or suspicious behavior.
Infection Control
- Hand hygiene includes washing or using alcohol-based rubs.
- Standard precautions apply to every resident, incorporating gloves when working with bodily fluids.
- Healthcare-associated infections (HAIs) are infections acquired during care.
Personal Protective Equipment (PPE)
- PPE should be donned in a specific order for effectiveness and removed properly after use.
- The first step in managing a bloodborne disease risk is ensuring gloves are worn to prevent transmission.
Recognition and Response to Medical Emergencies
- Key signs of shock include pale or bluish skin.
- Immediate action is essential for choking victims, using abdominal thrusts when necessary.
Disease Transmission Awareness
- MRSA and VRE can spread through direct contact or contaminated surfaces.
- Frequent handwashing is crucial in preventing the spread of infections like C. difficile.
- Artificial nails are prohibited as they can harbor harmful bacteria.
Cleaning and Waste Management
- Sharps must be disposed of in biohazard containers to ensure safety.
- Dirty linen should be handled properly to maintain hygiene standards.
True or False Statements
- Utilize true/false statements to assess understanding of safety, infection control, and proper handling techniques in resident care.
- Clarify misconceptions about practices such as glove use, handwashing efficacy, and lifting techniques.
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Description
Test your understanding of the key concepts in Chapter 2 of the Foundations of Resident Care workbook. This quiz covers essential aspects of both verbal and non-verbal communication, including definitions and examples. Perfect for reinforcing your knowledge of effective communication in a caregiving setting.
