Report Design and Communication in Hospitality and Tourism Quiz
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Questions and Answers

Which step is involved in establishing report standards?

  • Step 4
  • Step 1 (correct)
  • Step 3
  • Step 2

    • What is an example of non-verbal communication?

  • Emails
  • Meetings
  • Web sites
  • Body language (correct)

    • What is graphic communication?

  • Body language, gestures, facial expressions
  • Form of images to describe ideas (correct)
  • Communication through websites
  • Forms of words, written or spoken

    • Which form of communication relies on an accurate list of customers booked?

    <p>Tour operators</p> Signup and view all the answers

    What is the purpose of effective communication in a business?

    <p>To succeed and achieve goals</p> Signup and view all the answers

    Which of the following is an example of non-verbal communication?

    <p>Body language</p> Signup and view all the answers

    What is the purpose of written reports in business communication?

    <p>To communicate internally and externally</p> Signup and view all the answers

    Which form of communication relies on accurate customer lists for tours?

    <p>Tour operators</p> Signup and view all the answers

    What are the methods used to communicate in business?

    <p>Verbal communication and information</p> Signup and view all the answers

    What types of reports are compiled for a variety of time periods?

    <p>Text-based reports and quality reports</p> Signup and view all the answers

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