Report Design and Communication in Hospitality and Tourism Quiz

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Questions and Answers

Which step is involved in establishing report standards?

  • Step 4
  • Step 1 (correct)
  • Step 3
  • Step 2

What is an example of non-verbal communication?

  • Emails
  • Meetings
  • Web sites
  • Body language (correct)

What is graphic communication?

  • Body language, gestures, facial expressions
  • Form of images to describe ideas (correct)
  • Communication through websites
  • Forms of words, written or spoken

Which form of communication relies on an accurate list of customers booked?

<p>Tour operators (C)</p> Signup and view all the answers

What is the purpose of effective communication in a business?

<p>To succeed and achieve goals (A)</p> Signup and view all the answers

Which of the following is an example of non-verbal communication?

<p>Body language (D)</p> Signup and view all the answers

What is the purpose of written reports in business communication?

<p>To communicate internally and externally (B)</p> Signup and view all the answers

Which form of communication relies on accurate customer lists for tours?

<p>Tour operators (A)</p> Signup and view all the answers

What are the methods used to communicate in business?

<p>Verbal communication and information (A)</p> Signup and view all the answers

What types of reports are compiled for a variety of time periods?

<p>Text-based reports and quality reports (A)</p> Signup and view all the answers

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