Improving Error Report Clarity
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Questions and Answers

What should you include when reporting an error?

  • The name of the application and the version number
  • Your name and your email (correct)
  • A detailed description of the error and your location
  • A screenshot of the error and the current time

Which of the following is NOT recommended when mentioning the details of the error?

  • Providing a long-winded explanation with irrelevant details (correct)
  • Stating your name for identification purposes
  • Including your email for further communication
  • Describing the error briefly but clearly

How many times should you mention your name when reporting the error?

  • No need to mention it at all
  • Only in the closing statement
  • Once, at the beginning of the report
  • Multiple times throughout the report (correct)

Why is it important to include your email in the error report?

<p>To facilitate quick follow-up for more information (A)</p> Signup and view all the answers

What is the main focus when writing about the error?

<p>Providing the error specifics and necessary contact details (C)</p> Signup and view all the answers

Study Notes

Repetition of Information

  • The text repeats the phrase "Kindly mention the details of the error here..." 10 times.
  • Each repetition includes the same placeholder for name and email: "[Your Name] [Your Email]"

Missing Information

  • The text lacks context or specific details regarding the error.
  • It is unclear what the error pertains to or what the intended purpose of the message is.

Usability

  • The repetition of the phrase makes the text monotonous and difficult to read.
  • The placeholder for name and email lacks specific instruction on what information should be provided.

Potential Solutions

  • Replace the repetition with a single clear instruction, such as "Please provide details of the error below."
  • Provide specific guidelines for the name and email placeholder, such as specifying the format or adding a brief explanation.

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Description

This quiz evaluates the clarity and usability of error reporting messages. It focuses on reducing repetition and enhancing the user instructions for inputs such as name and email. Engaging with this quiz will help you understand best practices in communication design.

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