Improving Error Report Clarity

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Questions and Answers

What should you include when reporting an error?

  • The name of the application and the version number
  • Your name and your email (correct)
  • A detailed description of the error and your location
  • A screenshot of the error and the current time

Which of the following is NOT recommended when mentioning the details of the error?

  • Providing a long-winded explanation with irrelevant details (correct)
  • Stating your name for identification purposes
  • Including your email for further communication
  • Describing the error briefly but clearly

How many times should you mention your name when reporting the error?

  • No need to mention it at all
  • Only in the closing statement
  • Once, at the beginning of the report
  • Multiple times throughout the report (correct)

Why is it important to include your email in the error report?

<p>To facilitate quick follow-up for more information (A)</p> Signup and view all the answers

What is the main focus when writing about the error?

<p>Providing the error specifics and necessary contact details (C)</p> Signup and view all the answers

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Study Notes

Repetition of Information

  • The text repeats the phrase "Kindly mention the details of the error here..." 10 times.
  • Each repetition includes the same placeholder for name and email: "[Your Name] [Your Email]"

Missing Information

  • The text lacks context or specific details regarding the error.
  • It is unclear what the error pertains to or what the intended purpose of the message is.

Usability

  • The repetition of the phrase makes the text monotonous and difficult to read.
  • The placeholder for name and email lacks specific instruction on what information should be provided.

Potential Solutions

  • Replace the repetition with a single clear instruction, such as "Please provide details of the error below."
  • Provide specific guidelines for the name and email placeholder, such as specifying the format or adding a brief explanation.

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