Recruitment and Selection: Discriminatory Practices
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Questions and Answers

What is the primary goal of a structural or patterned interview?

  • To verify the candidate's credentials
  • To facilitate easier comparison between candidates (correct)
  • To allow for in-depth discussion of any issue
  • To create a stressful environment for the candidate

    • What is being evaluated in a personality evaluation test?

  • Emotional adjustment, confidence, and perseverance (correct)
  • Mathematical skills and dexterity
  • Clerical skills and mechanical aptitude
  • Polygraph of lie detection and drug abuse

    • What is the purpose of an unstructured interview?

  • To allow for in-depth discussion of any issue (correct)
  • To facilitate easier comparison between candidates
  • To verify the candidate's credentials
  • To create a stressful environment for the candidate

    • What is the main advantage of a structural or patterned interview?

    <p>It facilitates easier comparison between candidates</p> Signup and view all the answers

    What is NOT a type of employment interview?

    <p>Polygraph tests</p> Signup and view all the answers

    What is the general goal of an employment interview?

    <p>All of the above</p> Signup and view all the answers

    What benefit is often provided by organizations to their employees?

    <p>Tuition reimbursement</p> Signup and view all the answers

    What is the primary goal of internal analysis in wage determination?

    <p>To establish equity between jobs within an organization</p> Signup and view all the answers

    What is a common source of information for external comparison of wages?

    <p>Informal surveys conducted by department managers</p> Signup and view all the answers

    Which of the following aspects of the management process is NOT affected by government regulations?

    <p>Property ownership</p> Signup and view all the answers

    What is the primary objective of the recruitment process?

    <p>To select the person best suited to fill the position</p> Signup and view all the answers

    What is the main purpose of job evaluation?

    <p>To determine the relative worth of jobs</p> Signup and view all the answers

    What type of discrimination occurs when a protected class of individuals receive unequal treatment?

    <p>Disparate treatment</p> Signup and view all the answers

    Which method of job evaluation involves classifying jobs according to a predetermined scale?

    <p>Job grading or job classification</p> Signup and view all the answers

    What type of insurance is often provided by organizations to their employees?

    <p>Medical insurance</p> Signup and view all the answers

    Why is it important for employers to be careful with the wording of application forms?

    <p>To avoid forcing candidates to reveal discriminatory information</p> Signup and view all the answers

    What is a potential source of data for external comparison of wages?

    <p>Professional organizations and trade magazines</p> Signup and view all the answers

    What is a major factor that influences the recruitment strategy?

    <p>Labor market conditions</p> Signup and view all the answers

    What is the main objective of incentive programs in wage determination?

    <p>To motivate performance and reward desired behavior</p> Signup and view all the answers

    What are the two sources of recruits?

    <p>Those who are already known to the manager or human resources department, and candidates solicited through an internal or external recruitment campaign</p> Signup and view all the answers

    What type of discrimination occurs when an employer's actions affect a protected class differently from other groups?

    <p>Disparate impact</p> Signup and view all the answers

    Why is it important for the recruitment strategy to be highly creative and aggressive?

    <p>Due to the limited selection options</p> Signup and view all the answers

    Which method of job evaluation considers all components of a job in comparing one job to another?

    <p>Point system</p> Signup and view all the answers

    What type of incentive program ties pay directly to the amount of work performed or units produced?

    <p>Piecework</p> Signup and view all the answers

    Which component of the personnel process represents the everyday relationships and interactions between the organization and its members?

    <p>Staffing, Scheduling, and Performance Monitoring</p> Signup and view all the answers

    What is the main focus of factor comparison in job evaluation?

    <p>Determining the relative worth of a job by comparing it to other jobs in the organization</p> Signup and view all the answers

    What is the primary purpose of incentive programs in an organization?

    <p>To reward and encourage desirable behavior</p> Signup and view all the answers

    What type of incentive program provides simple and inexpensive recognition awards?

    <p>Perks and perquisites</p> Signup and view all the answers

    What is labor relations in the context of human resource management?

    <p>The company's dealings with labor unions</p> Signup and view all the answers

    What is the foundation of the laboratory's culture and mentality?

    <p>Emphasis on patient care and training institutions</p> Signup and view all the answers

    What type of incentive program bases salary increases on the results of performance appraisal?

    <p>Merit raises</p> Signup and view all the answers

    What is a source of ideas for additional training and documentation?

    <p>Inspection and accreditation surveys</p> Signup and view all the answers

    What type of training program is designed to provide laboratory personnel with intensive training?

    <p>Intensive training program</p> Signup and view all the answers

    What is the final step in the corrective actions and discipline step program?

    <p>Dismissal</p> Signup and view all the answers

    What is the purpose of an exit interview?

    <p>To identify why personnel are leaving an organization</p> Signup and view all the answers

    What is a characteristic of the laboratory's culture and mentality?

    <p>Focus on high-quality patient care and training institutions</p> Signup and view all the answers

    What is a type of continuing education resource for laboratory personnel?

    <p>In-service training program</p> Signup and view all the answers

    What is the main reason for conducting an exit interview?

    <p>To document the reason for an employee's departure</p> Signup and view all the answers

    Study Notes

    Recruitment and Selection

    • Government regulations influence the design of the application form, recruitment strategy, and conduct of the employment interview.
    • Employers must be careful not to force candidates to reveal discriminatory information, including:
    • Height and weight
    • Marital status, number of children, and children arrangements
    • English language proficiency
    • Arrest record
    • Military service
    • Citizenship
    • Credit history
    • Availability to work on specific religious holidays or weekdays
    • Property ownership
    • Date of birth or age
    • Organizational membership

    Types of Discrimination

    • Disparate treatment: unequal treatment of protected class individuals
    • Disparate impact: employer's actions affecting protected class differently than other groups

    Recruitment

    • Recruitment is the process of locating and attracting qualified job applicants
    • Recruitment objective is dependent on the conditions of the labor market
    • There are two sources of recruits: internal (known to manager or human resources department) and external (solicited through internal or external recruitment campaign)
    • Commercial testing services offer tests in areas such as:
    • General mental abilities
    • Mathematical and verbal skills
    • Dexterity
    • Polygraph or lie detection
    • Drug abuse
    • Clerical skills
    • Mechanical aptitude
    • Personality evaluation
    • Attitudes, perceptions, and decision-making skills
    • Personal interest inventories

    Employment Interviews

    • Employment interview is a formal conversation to:
    • Meet and begin a relationship
    • Exchange information
    • Verify credentials
    • Compare with other candidates
    • Evaluate suitability
    • Predict performance and probability of success
    • Three basic types of employment interviews:
    • Structured or patterned interviews (standardized questions and checklist)
    • Unstructured interviews (broad agenda, free discussion)
    • Stress interviews (specifically designed to test candidate's skills)

    Employment Benefits

    • Organizations frequently provide benefits such as:
    • Medical, disability, and life insurance
    • Retirement plans
    • Paid time off for sickness, vacations, holidays, and continuing education
    • Tuition reimbursement
    • Social security, unemployment, and worker's compensation insurance

    Wage Determination

    • Methods used in wage determination:
    • Extended comparison (recruiting and keeping personnel)
    • Internal analysis (equity between jobs, relative worth of the position)
    • Incentive programs (motivating performance and rewarding desired behavior)
    • Job evaluation is used to determine the relative worth of jobs
    • Four common methods for conducting a job evaluation:
    • Job ranking
    • Job grading or job classification
    • Point system
    • Factor comparison

    Incentive Programs

    • Purpose of incentive programs: reward and encourage desirable behavior
    • Examples of incentive programs:
    • Piecework (pay tied to work performed or units produced)
    • Commissions (basic salary plus additional pay based on volume or sales)
    • Bonuses (all employees may participate in stock purchase plans, profit sharing programs, and cost reduction suggestions)
    • Merit raises (salary increase based on performance appraisal)
    • Maturity curves (pay scales with different top rate ranges or salary caps based on performance and experience)
    • Perks and perquisites (simple and inexpensive recognition programs)

    Staffing, Scheduling, and Performance Monitoring

    • Staffing and scheduling are major parts of the directing function of management
    • Labor relations refer to the company's dealings with labor unions
    • Fair, equitable, and consistent treatment of employees is essential

    Training

    • Lifelong learning is essential in the laboratory environment
    • Ideas for additional training and documentation can be derived from:
    • Staff member suggestions and requests
    • Results of internal and external proficiency testing programs
    • Orientation and competency assessment reviews
    • Performance appraisal systems
    • Inspection, accreditation, and licensure surveys
    • Quality management monitoring activities
    • Continuing education resources for laboratory personnel include:
    • In-service training programs
    • Intensive training
    • Conferences and seminars
    • Formal college courses

    Employee Discipline

    • Corrective actions and discipline step program:
    • Awareness
    • Troubleshooting
    • Verbal warning
    • Written warning
    • Suspension
    • Dismissal

    Separation and Employment Termination

    • Final aspect of the personnel process and employment cycle: conclusion of the formal relationship between the employee and the organization
    • Exit interview may be conducted during the final week of employment to identify reasons for leaving the organization

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    Related Documents

    LMGT211 Human Resource Management: The Personnel Process PDF

    Description

    Learn about the government regulations that influence the recruitment process, including what information employers cannot ask job candidates to reveal. Understand how to design an application form, develop a recruitment strategy, and conduct an employment interview without discriminatory practices.

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