Podcast
Questions and Answers
What is the first step in developing a records management training program?
What is the first step in developing a records management training program?
Which of the following is NOT a recommended basic records management training topic?
Which of the following is NOT a recommended basic records management training topic?
In which step should the method of delivery for training be determined?
In which step should the method of delivery for training be determined?
What are employees encouraged to do to ensure they utilize their training effectively?
What are employees encouraged to do to ensure they utilize their training effectively?
Signup and view all the answers
Which group of individuals is primarily responsible for managing records as per a retention schedule?
Which group of individuals is primarily responsible for managing records as per a retention schedule?
Signup and view all the answers
Which method is NOT listed as a way to conduct training?
Which method is NOT listed as a way to conduct training?
Signup and view all the answers
What role does motivation play in a records management training program?
What role does motivation play in a records management training program?
Signup and view all the answers
What should be included in a records management training program regarding privacy and security?
What should be included in a records management training program regarding privacy and security?
Signup and view all the answers
Which of the following accurately describes the purpose of having a records management training program?
Which of the following accurately describes the purpose of having a records management training program?
Signup and view all the answers
What is an essential feature of a records management training program regarding review mechanisms?
What is an essential feature of a records management training program regarding review mechanisms?
Signup and view all the answers
What is an essential topic to include in records management training programs?
What is an essential topic to include in records management training programs?
Signup and view all the answers
Which organization awarded the 2023 Program Excellence Award?
Which organization awarded the 2023 Program Excellence Award?
Signup and view all the answers
What is the primary purpose of a records management policy and procedures manual?
What is the primary purpose of a records management policy and procedures manual?
Signup and view all the answers
How should employees acknowledge their understanding of the records management policy?
How should employees acknowledge their understanding of the records management policy?
Signup and view all the answers
In what setting are most policies and procedures manuals commonly found today?
In what setting are most policies and procedures manuals commonly found today?
Signup and view all the answers
What aspect of records management is emphasized for new employee orientation?
What aspect of records management is emphasized for new employee orientation?
Signup and view all the answers
What recognition did the University of Virginia Records and Information Management Office receive?
What recognition did the University of Virginia Records and Information Management Office receive?
Signup and view all the answers
What should current employees receive periodically regarding records management?
What should current employees receive periodically regarding records management?
Signup and view all the answers
What is a primary responsibility of human resources or training managers regarding employee training?
What is a primary responsibility of human resources or training managers regarding employee training?
Signup and view all the answers
Why is a modular approach to training recommended for records management staff?
Why is a modular approach to training recommended for records management staff?
Signup and view all the answers
What type of skills are essential for effective leaders and managers according to the content?
What type of skills are essential for effective leaders and managers according to the content?
Signup and view all the answers
Which organization is mentioned as providing a modular approach to records management training?
Which organization is mentioned as providing a modular approach to records management training?
Signup and view all the answers
What should organizations do as new technologies and practices emerge in training?
What should organizations do as new technologies and practices emerge in training?
Signup and view all the answers
What service does NARA provide to support records management training?
What service does NARA provide to support records management training?
Signup and view all the answers
Which skills are less relevant for first-line managers compared to technical skills?
Which skills are less relevant for first-line managers compared to technical skills?
Signup and view all the answers
In addition to formal education, what other means can employees use for skill enhancement?
In addition to formal education, what other means can employees use for skill enhancement?
Signup and view all the answers
What aspect of training does the content emphasize for the records management function?
What aspect of training does the content emphasize for the records management function?
Signup and view all the answers
What custom credential is mentioned as being required for Agency Records Officers?
What custom credential is mentioned as being required for Agency Records Officers?
Signup and view all the answers
Study Notes
Records Management Training Programs Overview
- Records professionals may design training programs for peers and employees involved in records management.
- Recognition for effective Records Information Management (RIM) and Information Governance (IG) programs can enhance professional reputation.
Recognition of Excellence
- University of Virginia's Records and Information Management Office received the 2023 Program Excellence Award from NAGARA.
- Award highlights their educational initiatives and innovative use of technology for compliance with the Virginia Public Records Act.
Foundations of Training Programs
- Training should introduce the records lifecycle, retention schedules, information access, and search methods.
- Orientation to records management policies is crucial; manuals should be accessible digitally, often through platforms like SharePoint or public websites.
- Employees must acknowledge they have read and understood the policies.
Developing a Training Program
- Organizations prefer online self-paced training, enhancing flexibility and accessibility.
- Essential steps for training program development include:
- Define the purpose, goals, and learning objectives tailored to staff roles.
- Select appropriate training methods: classroom, distance learning, or on-the-job training.
- Determine delivery: who conducts the training, location, and duration.
- Motivate employees through incentives and recognition for applying skills on the job.
- Implement review mechanisms to evaluate training effectiveness and ensure compliance.
Basic Records Management Training Topics
- Importance of records management in organizational context.
- Key terminology: records lifecycle, temporary vs. permanent records, non-records, personal files.
- Available tools: records management policy, inventory, schedule, file plan.
- Privacy, security risks, and methods to mitigate them.
- Overview of records management laws, data privacy, and responsibilities throughout the records lifecycle.
- Emphasize ethics and behavioral norms in records management.
Automating Training Programs
- Use of Learning Management Systems (LMS) for training and tracking.
- Look for solutions that capture e-signatures, notify of recertification, and assign training tasks.
- New technologies should prompt updates to training topics.
- Leverage vendor resources for technology-specific training, e.g., Microsoft products.
Specialized Training for Records Management Staff
- Modular training is recommended based on individual involvement in records management.
- NARA provides a comprehensive online training model, including:
- Training materials catalog.
- Online lessons and recorded content for records managers.
- Instructional support for agencies developing their training.
- Agency Records Officer Credential (AROC) requirement for records officers.
Importance of Management Skills
- Management skills are vital for records and information governance professionals and can be learned.
- A combination of conceptual, human, and technical skills is necessary, with the required mix varying by management level.
- Continuous education through formal programs, professional development, and certifications enhances skills for dynamic work environments.
- Experience, while valuable, should be supplemented with broader educational opportunities for overall competency.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
This quiz explores the design and implementation of records management training programs. It highlights best practices and recognizes excellence in records and information management through awards like the NAGARA Program Excellence Award. Enhance your understanding of training program requirements and recognition in the field.
