Real-Time Operations Center (ROC)
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What is the primary purpose of the Real-time Operations Center (ROC) established by the Omaha Police Department (OPD)?

  • To enhance the ability to apply precision policing in various scenarios (correct)
  • To primarily enforce traffic regulations
  • To conduct offline investigations and community outreach programs
  • To serve exclusively as a monitoring unit for CCTV systems

    • What resources may the ROC utilize to assist in real-time situations?

  • Manual reports from the community
  • Traditional phone calls for police service
  • City- and county-owned cameras alongside ALPR and sUAS (correct)
  • Only privately owned cameras

    • How must information and resources accessed by the ROC be used according to department policy?

  • Freely shared with the public for transparency
  • To evaluate departmental efficiency in real-time policing
  • Strictly for law enforcement purposes only (correct)
  • For any public safety initiative, including community alerts

    • Which of the following best describes the type of incidents the ROC is designed to support?

    <p>Real-time evolving situations and calls for police service</p> Signup and view all the answers

    Which entity's recommendations does the Omaha Police Department adhere to regarding the ROC?

    <p>National Real-Time Crime Center Association (NRTCCA)</p> Signup and view all the answers

    What is expected from OPD's ROC employees when responding to calls for service?

    <p>To monitor and prioritize calls while assessing resources</p> Signup and view all the answers

    What aspect is not included in the responsibilities of the ROC regarding investigations?

    <p>Conducting active field operations for arrests</p> Signup and view all the answers

    In compliance with laws and regulations, how should recorded media accessed by the ROC be handled?

    <p>Preserved according to OPD policy and legal guidelines</p> Signup and view all the answers

    What is the role of OPD ROC in responding to Priority 1 calls?

    <p>They will assist with the calls until they determine it is no longer needed.</p> Signup and view all the answers

    How does the OPD ROC decide which incidents to assist with?

    <p>Based on their discretion, training, and experience.</p> Signup and view all the answers

    What is the primary use of Fusus Vault within OPD?

    <p>To organize and gather Digital Recorded Media collected during operations.</p> Signup and view all the answers

    What should OPD ROC do regarding Priority 2 calls?

    <p>Evaluate each call and determine their ability to assist as time allows.</p> Signup and view all the answers

    What is a key guideline for OPD ROC when determining response to lower-priority calls?

    <p>They should gather information if time permits.</p> Signup and view all the answers

    How does OPD ROC handle escalating incidents or crowds?

    <p>They will communicate with 911 Dispatch and OPD command as necessary.</p> Signup and view all the answers

    What limitations does Fusus Vault have regarding the storage of Digital Recorded Media?

    <p>It allows only temporary, limited storage of digital media.</p> Signup and view all the answers

    What must employees do with potential evidence stored in Fusus Vault?

    <p>Save it outside the Fusus Vault expeditiously</p> Signup and view all the answers

    What is essential for effective dissemination of information during an operation?

    <p>Coordination with on-scene command and public inputs.</p> Signup and view all the answers

    Who may remove DRM stored in the Fusus Vault if not taken care of by the originating employee?

    <p>ROC employees and designated OPD officials</p> Signup and view all the answers

    What is required before deleting DRM from the Fusus Vault?

    <p>Verification that it has been successfully transferred</p> Signup and view all the answers

    What information must an employee provide to request assistance from a CIB detective or ROC officer?

    <p>The RB number and date, time, and location of the incident</p> Signup and view all the answers

    What is the purpose of the annual administrative report completed by ROC command?

    <p>To summarize ROC support and analyze operational trends</p> Signup and view all the answers

    Which of the following is NOT a step required to handle DRM identified as potentially evidentiary?

    <p>Delete all DRM immediately after it is identified</p> Signup and view all the answers

    What type of data are ROC employees required to maintain?

    <p>Measurable data on calls and interactions</p> Signup and view all the answers

    In what scenario may an OPD employee without Fusus Vault access delete DRM?

    <p>They cannot delete DRM under any circumstance</p> Signup and view all the answers

    Study Notes

    Real-Time Operations Center (ROC) Policy

    • The Omaha Police Department (OPD) established a Real-time Operations Center (ROC) program to enhance public safety
    • The ROC aims to improve precision policing, prevent crime, respond to incidents, assist with ongoing investigations, and provide situational awareness during city events
    • The ROC leverages existing and emerging technologies to efficiently process information, enhance public and officer safety, and assist in investigations
    • The ROC follows best practices recommended by the National Real-Time Crime Center Association (NRTCCA)
    • The ROC assists with real-time evolving situations and calls for police service
    • The ROC can use city/county-owned and privately-owned cameras, ALPR, software databases, and sUAS
    • All ROC operations comply with applicable federal, state, and local laws and regulations
    • ROC information is strictly for law enforcement and governed by regulations, including 28 CFR Part 23
    • ROC employees monitor and prioritize calls for service, evaluate information value, and disseminate information via radio, CAD, MDC apps, etc.
    • ROC coordinates with on-scene command, organizes resources, and gathers information from the public, witnesses, victims, etc.

    ROC Operational Priorities

    • Call prioritization is determined by the Omaha Police Department and Douglas County 911 Communications Center
    • OPD ROC employees use discretion, training, and experience to determine incidents needing ROC assistance following guidelines
    • Priority 1 calls receive immediate ROC support and incident investigation until no more investigation is required
    • Priority 2 calls allow investigation support when available, after Priority 1 calls
    • The ROC assists with proactive and follow-up investigations for lower-priority calls, when time allows
    • ROC employees monitor for escalations, crowds, incidents, and communicate with 911 Dispatch/command

    Fusus Vault

    • Fusus Vault is used for organizing and gathering digital recorded media (DRM) from investigations/operations
    • OPD employees with appropriate permissions can save and create DRM in the Vault
    • DRM includes video clips, images, digital communication, video streaming, videoconferencing data, etc.
    • Fusus Vault uses tactical storage to temporarily store DRM; this storage is limited
    • Employees must save potential evidence outside Fusus Vault due to limited retention settings
    • DRM that is potentially evidentiary is transferred to a different storage location and deleted from the Fusus Vault, if possible.
    • Employees without Vault permissions need assistance from CIB detectives or the ROC officer, who provides necessary information

    Documentation and Statistics

    • ROC employees track calls for service data, support provided, interactions, and other assistance (like training)
    • An annual administrative report summarizes ROC activities and training, identifies trends, and documents technical issues.

    Other

    • The policy reference links to Best Practices White Paper at www.nrtcca.org
    • Federal regulations related to the ROC (28 CFR Part 23) are mentioned

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    Related Documents

    Omaha Police Department Real-time Operations Center (ROC) PDF

    Description

    This quiz covers the policies and practices of the Real-time Operations Center (ROC) established by the Omaha Police Department. It focuses on the ROC's goals, the technologies used, and compliance with laws and regulations to enhance public safety and improve policing efficiency. Dive into how the ROC supports law enforcement and public safety operations.

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