Real-Time Operations Center (ROC)
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Questions and Answers

What is the primary purpose of the Real-time Operations Center (ROC) established by the Omaha Police Department (OPD)?

  • To enhance the ability to apply precision policing in various scenarios (correct)
  • To primarily enforce traffic regulations
  • To conduct offline investigations and community outreach programs
  • To serve exclusively as a monitoring unit for CCTV systems

What resources may the ROC utilize to assist in real-time situations?

  • Manual reports from the community
  • Traditional phone calls for police service
  • City- and county-owned cameras alongside ALPR and sUAS (correct)
  • Only privately owned cameras

How must information and resources accessed by the ROC be used according to department policy?

  • Freely shared with the public for transparency
  • To evaluate departmental efficiency in real-time policing
  • Strictly for law enforcement purposes only (correct)
  • For any public safety initiative, including community alerts

Which of the following best describes the type of incidents the ROC is designed to support?

<p>Real-time evolving situations and calls for police service (B)</p> Signup and view all the answers

Which entity's recommendations does the Omaha Police Department adhere to regarding the ROC?

<p>National Real-Time Crime Center Association (NRTCCA) (C)</p> Signup and view all the answers

What is expected from OPD's ROC employees when responding to calls for service?

<p>To monitor and prioritize calls while assessing resources (C)</p> Signup and view all the answers

What aspect is not included in the responsibilities of the ROC regarding investigations?

<p>Conducting active field operations for arrests (C)</p> Signup and view all the answers

In compliance with laws and regulations, how should recorded media accessed by the ROC be handled?

<p>Preserved according to OPD policy and legal guidelines (D)</p> Signup and view all the answers

What is the role of OPD ROC in responding to Priority 1 calls?

<p>They will assist with the calls until they determine it is no longer needed. (C)</p> Signup and view all the answers

How does the OPD ROC decide which incidents to assist with?

<p>Based on their discretion, training, and experience. (B)</p> Signup and view all the answers

What is the primary use of Fusus Vault within OPD?

<p>To organize and gather Digital Recorded Media collected during operations. (D)</p> Signup and view all the answers

What should OPD ROC do regarding Priority 2 calls?

<p>Evaluate each call and determine their ability to assist as time allows. (C)</p> Signup and view all the answers

What is a key guideline for OPD ROC when determining response to lower-priority calls?

<p>They should gather information if time permits. (C)</p> Signup and view all the answers

How does OPD ROC handle escalating incidents or crowds?

<p>They will communicate with 911 Dispatch and OPD command as necessary. (A)</p> Signup and view all the answers

What limitations does Fusus Vault have regarding the storage of Digital Recorded Media?

<p>It allows only temporary, limited storage of digital media. (D)</p> Signup and view all the answers

What must employees do with potential evidence stored in Fusus Vault?

<p>Save it outside the Fusus Vault expeditiously (A)</p> Signup and view all the answers

What is essential for effective dissemination of information during an operation?

<p>Coordination with on-scene command and public inputs. (D)</p> Signup and view all the answers

Who may remove DRM stored in the Fusus Vault if not taken care of by the originating employee?

<p>ROC employees and designated OPD officials (D)</p> Signup and view all the answers

What is required before deleting DRM from the Fusus Vault?

<p>Verification that it has been successfully transferred (A)</p> Signup and view all the answers

What information must an employee provide to request assistance from a CIB detective or ROC officer?

<p>The RB number and date, time, and location of the incident (A)</p> Signup and view all the answers

What is the purpose of the annual administrative report completed by ROC command?

<p>To summarize ROC support and analyze operational trends (C)</p> Signup and view all the answers

Which of the following is NOT a step required to handle DRM identified as potentially evidentiary?

<p>Delete all DRM immediately after it is identified (C)</p> Signup and view all the answers

What type of data are ROC employees required to maintain?

<p>Measurable data on calls and interactions (C)</p> Signup and view all the answers

In what scenario may an OPD employee without Fusus Vault access delete DRM?

<p>They cannot delete DRM under any circumstance (C)</p> Signup and view all the answers

Flashcards

What is the Omaha Police Department's Real-time Operations Center (ROC)?

A central hub within the Omaha Police Department dedicated to enhancing public safety through real-time data analysis and coordination.

What is "precision policing"?

This approach utilizes data and analysis to identify crime patterns and hotspots, allowing for targeted policing efforts.

What is the primary function of the ROC?

The ROC's primary purpose is to assist with real-time incidents and calls for service, providing support to officers in the field.

What resources does the ROC leverage to support its operations?

The ROC utilizes a variety of technological resources, including cameras, license plate readers, and software databases, to gather and analyze information.

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What legal frameworks govern the ROC's operations?

The ROC adheres to strict guidelines regarding the use and sharing of information, ensuring compliance with relevant laws and regulations.

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How does the ROC support investigations?

The ROC plays a vital role in investigations by providing real-time data and situational awareness to support detective work.

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What sources of information does the ROC rely on?

The ROC utilizes a variety of data sources, including city-owned cameras, private cameras, and license plate readers, to gain a comprehensive understanding of events.

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How does the ROC engage with the community?

The ROC emphasizes collaboration with the community, seeking to leverage citizen input and information to enhance public safety.

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Information dissemination

The process of deciding how important information is and the best way to share it, using methods like radio, CAD updates, mobile apps, and messages.

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Call prioritization

The Omaha Police Department's system for prioritizing calls based on urgency, with Priority 1 being the highest.

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OPD ROC

The OPD's specialized unit that provides support and information during incidents, especially for high-priority calls.

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Priority 1 Calls

The highest priority calls requiring immediate response and ongoing support from the OPD ROC.

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Priority 2 Calls

Calls that are not as urgent as Priority 1, but still require evaluation and potential assistance from the OPD ROC.

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Fusus Vault

OPD's digital evidence vault, used to organize and store videos and other digital media collected during investigations.

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DRM

Digital Recorded Media, which includes videos, photos, and other digital files used as evidence.

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Temporary Storage

Fusus Vault is designed for temporary storage of DRM, ensuring that evidence is securely managed but not stored indefinitely.

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What is Tactical Storage?

A temporary storage mechanism within the Fusus Vault system designed to hold potential evidence during investigations.

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What is DRM?

A type of digital media (images, videos, etc.) managed within the Fusus Vault system.

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Why is it important to transfer evidence from the Tactical Storage quickly?

Fusus Vault is designed for temporary storage, and evidence needs to be transferred to a permanent storage location for investigations.

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What steps do officers take to remove evidence from the Tactical Storage?

Officers must verify the DRM contains relevant information, transfer it to the official evidence system, and delete it from the Tactical Storage.

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What happens if officers don't have access to the Fusus Vault and need to access evidence?

Officers who don't have access to the Fusus Vault should contact CIB detectives or ROC officers for assistance with accessing or manipulating evidence within the system.

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How does the ROC track its performance?

The ROC monitors its activities by collecting data on interactions, calls, and other forms of support they provide.

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What type of report does the ROC produce?

The ROC generates an annual report summarizing its activities, trends, and issues encountered during the year.

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What does the ROC's annual report include?

The ROC's administrative report includes information on training, technical issues, and trends observed during the prior year.

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Study Notes

Real-Time Operations Center (ROC) Policy

  • The Omaha Police Department (OPD) established a Real-time Operations Center (ROC) program to enhance public safety
  • The ROC aims to improve precision policing, prevent crime, respond to incidents, assist with ongoing investigations, and provide situational awareness during city events
  • The ROC leverages existing and emerging technologies to efficiently process information, enhance public and officer safety, and assist in investigations
  • The ROC follows best practices recommended by the National Real-Time Crime Center Association (NRTCCA)
  • The ROC assists with real-time evolving situations and calls for police service
  • The ROC can use city/county-owned and privately-owned cameras, ALPR, software databases, and sUAS
  • All ROC operations comply with applicable federal, state, and local laws and regulations
  • ROC information is strictly for law enforcement and governed by regulations, including 28 CFR Part 23
  • ROC employees monitor and prioritize calls for service, evaluate information value, and disseminate information via radio, CAD, MDC apps, etc.
  • ROC coordinates with on-scene command, organizes resources, and gathers information from the public, witnesses, victims, etc.

ROC Operational Priorities

  • Call prioritization is determined by the Omaha Police Department and Douglas County 911 Communications Center
  • OPD ROC employees use discretion, training, and experience to determine incidents needing ROC assistance following guidelines
  • Priority 1 calls receive immediate ROC support and incident investigation until no more investigation is required
  • Priority 2 calls allow investigation support when available, after Priority 1 calls
  • The ROC assists with proactive and follow-up investigations for lower-priority calls, when time allows
  • ROC employees monitor for escalations, crowds, incidents, and communicate with 911 Dispatch/command

Fusus Vault

  • Fusus Vault is used for organizing and gathering digital recorded media (DRM) from investigations/operations
  • OPD employees with appropriate permissions can save and create DRM in the Vault
  • DRM includes video clips, images, digital communication, video streaming, videoconferencing data, etc.
  • Fusus Vault uses tactical storage to temporarily store DRM; this storage is limited
  • Employees must save potential evidence outside Fusus Vault due to limited retention settings
  • DRM that is potentially evidentiary is transferred to a different storage location and deleted from the Fusus Vault, if possible.
  • Employees without Vault permissions need assistance from CIB detectives or the ROC officer, who provides necessary information

Documentation and Statistics

  • ROC employees track calls for service data, support provided, interactions, and other assistance (like training)
  • An annual administrative report summarizes ROC activities and training, identifies trends, and documents technical issues.

Other

  • The policy reference links to Best Practices White Paper at www.nrtcca.org
  • Federal regulations related to the ROC (28 CFR Part 23) are mentioned

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Related Documents

Omaha Police Department Real-time Operations Center (ROC) PDF

Description

This quiz covers the policies and practices of the Real-time Operations Center (ROC) established by the Omaha Police Department. It focuses on the ROC's goals, the technologies used, and compliance with laws and regulations to enhance public safety and improve policing efficiency. Dive into how the ROC supports law enforcement and public safety operations.

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