12 Questions
What is a theory, according to the Random House Webster’s College Dictionary 2011?
A coherent group of specific propositions used as principles of explanation for a class of phenomena
What are the 4 elements required for a theory to be complete?
What, How, Why, Who
What does the 'What' in a theoretical model involve?
Determining which variables or factors are included in the model
What is the 'How' in a theoretical model concerned with?
The nature, direction, and extent of the relationship among the variables
What is necessary for a theory to be complete?
What, How, Why, Who
What does a theoretical model's 'How' focus on?
The nature, direction, and extent of the relationship among the variables
What is the theoretical glue that holds the model together?
Arrow and plus sign
How are theories established?
Generated by observation and description
According to Deming, what is not the fault of labor?
Poor quality
What is the alternative proposed by Deming?
Quality at the source
What did Deming propose to cease dependence on to improve quality?
Mass inspections
According to Deming, what should businesses not be awarded on the basis of alone?
Price tag
Test your understanding of Quality Theory in Chapter 2, which covers topics such as the definition of theory, leading contributors to theory, viewing quality theory from a contingency perspective, resolving differences in quality approaches, and the theoretical framework for quality management.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
