Questions and Answers
What do control charts help determine in a process?
If the process is steady and under control
What is the main purpose of a control chart?
To monitor the performance of a process over time
What are the lines above and below the mean in a control chart?
Upper and Lower Warning and Action Lines
What is plotted in a control chart?
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What do the points in a control chart show?
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What is a control chart an example of?
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What was the original purpose of the cause and effect diagram?
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What is the name of the person who first used the cause and effect diagram in the 1940s?
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What is the purpose of the 'four M's' and 'four P's' in the cause and effect diagram?
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What is the combination of techniques used in the cause and effect diagram?
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Why is the cause and effect diagram called a fishbone diagram?
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What is the result of using the cause and effect diagram?
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What is the primary purpose of a histogram in data analysis?
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What is the minimum number of data points required to ensure a sufficient number of data points have been gathered for a histogram?
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What is the purpose of a check sheet in quality control?
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What is the characteristic of a histogram that shows a pattern within typical process conditions?
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What should be done when too many checks are made in the 'other' category of a check sheet?
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What is the purpose of control charts in quality control?
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What do control limits indicate if a sample measurement falls outside of them?
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What is the purpose of a scatter diagram?
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What can cause a sample measurement to fall outside of the control limits?
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How are control limits established?
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What is plotted on a scatter diagram?
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What does a scatter diagram indicate if it shows a strong correlation?
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What does a scatter diagram represent?
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What is the main purpose of a flow chart?
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What can a scatter diagram be used for?
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What is the difference between a scatter diagram and a flow chart?
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What is an example of a scatter diagram usage?
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What can be identified using a flow chart?
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