Podcast
Questions and Answers
What is the purpose of conducting a Failure Mode and Effect Analysis (FMEA)?
What is the purpose of conducting a Failure Mode and Effect Analysis (FMEA)?
Who typically guides the team in creating an FMEA?
Who typically guides the team in creating an FMEA?
What is one benefit of creating a successful FMEA?
What is one benefit of creating a successful FMEA?
How does FMEA help in reducing costs during product development?
How does FMEA help in reducing costs during product development?
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What does the team review when creating an FMEA form?
What does the team review when creating an FMEA form?
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Who gains insights into how a successful FMEA is created?
Who gains insights into how a successful FMEA is created?
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What happens if potential failure modes are identified during the FMEA process?
What happens if potential failure modes are identified during the FMEA process?
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How does FMEA contribute to reducing development time?
How does FMEA contribute to reducing development time?
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What is one of the roles of the engineer in developing an FMEA?
What is one of the roles of the engineer in developing an FMEA?
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What is an essential benefit of resolving production problems early in the design phase?
What is an essential benefit of resolving production problems early in the design phase?
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Study Notes
Total Quality Management (TQM)
- A management approach focused on long-term success through customer satisfaction, achieved by integrating the business to achieve the required result.
- Quality is a journey starting from design, to conformance, and ends at better performance.
8 Principles of TQM
- Customer-focused
- Total employee involvement
- Process-centered
- Integrated system
- Strategic and systematic approach
- Continual improvement
- Fact-based decision making
- Communications
Implementing TQM
- Clarify vision, mission, and values
- Identify critical success factors (CSF)
Concurrent Engineering (CE)
- A collaborative approach that encourages all relevant disciplines to work together from the start of a project.
- Improves quality by:
- Early problem detection
- Better communication
- Reduced time to market
- Cost savings
- Increased customer satisfaction
Quality Function Deployment (QFD)
- A method used in product management that develops a product by prioritizing consumer needs and preferences first.
- Integrates customer needs throughout the product development process.
- Emphasizes listening to customers' needs and wants before deciding what product features or services to create.
Failure Mode and Effect Analysis (FMEA)
- A structured, step-by-step approach to identifying and analyzing all conceivable failures in a product, process, design, or service.
- Identifies potential failure modes and their causes and effects.
- Prioritizes failures according to their consequences, frequency, and detectability.
Case Studies
- QFD: A company used QFD to develop a new tape product, incorporating customer needs into the design and manufacturing process, resulting in a better-designed product that satisfied customer needs.
- FMEA: An engineer used FMEA to identify potential failure modes in a product, enabling the team to design those failures out of the system, reducing development time and costs.
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Description
Learn about the Quality Function Deployment (QFD) method used in product management to prioritize consumer needs and preferences, integrating them throughout the product development process. Understand how QFD begins with gathering and translating customer requirements into products or services.
