Podcast
Questions and Answers
Q1: QFD is a planning process that integrates the voice of the customer throughout the organization?
Q1: QFD is a planning process that integrates the voice of the customer throughout the organization?
True
Q2: Through QFD, only design decisions are made to meet the expressed needs of customers?
Q2: Through QFD, only design decisions are made to meet the expressed needs of customers?
False
Q3: QFD benefits companies through improved communication and teamwork between all constituencies in the value chain?
Q3: QFD benefits companies through improved communication and teamwork between all constituencies in the value chain?
True
