QHPE 601 Feedback in Teaching and Learning
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Questions and Answers

Which framework emphasizes having the learner identify what was done well before the observer provides feedback?

  • Four Parts of Speech
  • Chicago Model
  • Pendleton’s Rules (correct)
  • Feedback Sandwich
  • What is the primary goal of the framing component in the Four Parts of Speech framework?

  • To minimize the tension of receiving feedback (correct)
  • To develop an action plan for improvement
  • To encourage peer feedback
  • To provide a summary of the feedback
  • In the Feedback Sandwich model, what should come last after discussing areas for development?

  • Documentation of the feedback
  • Positive encouragement (correct)
  • A summary of the feedback
  • Specific examples of improvement
  • Which feedback framework includes an action plan for improvement as one of its steps?

    <p>Pendleton’s Rules (A)</p> Signup and view all the answers

    Which of the following individuals is NOT typically considered a feedback provider in a clinical education setting?

    <p>Institutional administrators (D)</p> Signup and view all the answers

    Which strategy should be avoided when giving feedback to ensure it is effective?

    <p>Surprising the learner with negative feedback (A)</p> Signup and view all the answers

    Which of the following is a crucial component of the Feedback Sandwich approach?

    <p>Starting with praise before addressing areas for improvement (D)</p> Signup and view all the answers

    What is a key characteristic of effective advocating when giving feedback?

    <p>Employing 'I' statements to express concerns without being accusatory. (A)</p> Signup and view all the answers

    Which of the following methods is NOT recommended when illustrating feedback?

    <p>Using vague descriptions of observed behaviors. (D)</p> Signup and view all the answers

    Which inquiry technique helps foster student self-reflection?

    <p>Encouraging self-assessment on strengths and improvement plans. (B)</p> Signup and view all the answers

    When receiving feedback, what should NOT be done to ensure effective communication?

    <p>Formulating reactive responses without considering the feedback. (B)</p> Signup and view all the answers

    What is an important factor to consider to avoid providing inappropriate feedback?

    <p>Ensuring that feedback is actionable and relevant. (A)</p> Signup and view all the answers

    What impact does negative feedback typically have on students?

    <p>May improve performance or cause students to give up (D)</p> Signup and view all the answers

    Which method of feedback delivery is likely to increase student motivation according to feedback principles?

    <p>Sandwich model (A)</p> Signup and view all the answers

    What is one of the main barriers to effectively utilizing feedback?

    <p>Lack of self-assessment (B)</p> Signup and view all the answers

    Which type of feedback is considered more harmful than negative feedback?

    <p>No feedback (D)</p> Signup and view all the answers

    What does the Johari Window help individuals understand?

    <p>Their relationships with themselves and others (C)</p> Signup and view all the answers

    What is a key principle of effective feedback?

    <p>Provide specific observations and suggestions (C)</p> Signup and view all the answers

    Who is primarily responsible for giving feedback?

    <p>Both peers and instructors (C)</p> Signup and view all the answers

    What effect can absence of feedback have on students?

    <p>Results in false assessment of their abilities (A)</p> Signup and view all the answers

    Which feedback strategy encourages students while motivating them for further achievements?

    <p>Positive feedback (B)</p> Signup and view all the answers

    What is the expected outcome of effective feedback according to learning principles?

    <p>Bridge the gap between current and desired performance (C)</p> Signup and view all the answers

    Flashcards

    Feedback Sandwich

    A feedback method that starts with positive comments, followed by areas for improvement, and ends with encouragement.

    Pendleton's Rules

    A feedback method that involves the learner and observer stating what was done well and what could be improved, leading to an action plan.

    Four Parts of Speech

    A feedback method that emphasizes framing the conversation to minimize tension. It sets an explicit purpose and informs the learner whether the feedback is formative or summative.

    Direct Observation

    A method of evaluating performance by watching and documenting skills.

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    Clinical Skills Feedback

    Feedback focusing on performance in a clinical or medical setting.

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    Formative Feedback

    Feedback given during a process to help improve performance.

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    Summative Feedback

    Evaluation feedback given at the end of a process or period.

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    Advocating Feedback

    Expressing concerns about a student's performance or behavior, using 'I' statements to avoid accusations, and focusing on specific observations.

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    Illustrating Feedback

    Providing clear descriptions of a missing step or task in student work, relying on direct observations, and focusing on specific issues.

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    Inquiring Feedback

    Encouraging student self-reflection, asking clarifying questions, and reviewing plans for improvement.

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    Receiving Feedback

    Listening attentively, avoiding interruption, clarifying by asking questions, requesting examples, considering appropriateness, and expressing how to help resolve.

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    Inappropriate Feedback

    Providing feedback that doesn't align with assessment goals or standards, hindering student growth.

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    Feedback

    Sharing observations, concerns, and suggestions to help a student understand their learning and improve.

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    Absence of Feedback

    Leads to students having no improvement path, believing everything is fine, and potentially inaccurate self-assessment, potentially harming patient outcomes.

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    Johari Window

    A tool for understanding self-perception and how others perceive someone.

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    Positive Feedback

    Encourages students, motivating them to achieve more.

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    Negative Feedback

    May encourage better performance or cause feelings of punishment, potentially leading to giving up.

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    No Feedback

    The most detrimental type; can worsen performance and demotivate good work.

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    Learning Objectives

    Specific goals or targets a learner should be able to apply after a session.

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    Effective Feedback

    Feedback that helps students learn and improve their performance.

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    Sandwich Model

    A feedback structure that starts with positive comments, then addresses the issue, and concludes with more positive remarks.

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    Study Notes

    Overview

    • Course: QHPE 601, Evidence-based Teaching and Learning
    • Topic: Feedback

    Faculty Credits

    • Dr. Ahsan Sethi
    • Dr. Daniel Rainkie

    Learning Objectives

    • Apply key principles of effective feedback
    • Provide practical guidance on how to give and receive feedback (Pendleton rules, sandwich model, etc.)
    • Reflect on the role of feedback in the learning process
    • Identify barriers and facilitators to failure to fail

    What is Feedback?

    • Feedback is the process of sharing observations, concerns, and suggestions with another person.
    • It helps students understand their learning goals and bridge the gap between their current and desired status, promoting self-assessment and internal regulation.

    Absence of Feedback

    • Students might think they're doing well when they're not.
    • This can lead to false self-assessments and poor patient outcomes.

    Johari Window

    • A technique to understand relationships with oneself and others.
    • It categorizes information known to oneself, known to others, unknown to oneself but known to others, and unknown to both.

    Types of Feedback

    • Positive feedback encourages further achievement.
    • Negative feedback can motivate improvement.
    • Lack of feedback can be detrimental, leading to repeated poor performance and demotivation.

    Who Gives Feedback?

    • Tutors, supervisors, peers, clinicians, nurses, seniors/juniors, learners, and patients are all possible feedback givers.

    The Do's, Don'ts, and Don'ts Knows of Direct Observation of Clinical Skills in Medical Education

    • Do's: Observe authentic clinical work; prepare the learner; cultivate self-regulated learning; assess clinical skills directly; recognize cognitive biases during observation; provide prompt, observable, future-focused feedback; observe longitudinally.
    • Don'ts: Limit feedback to quantitative ratings; give feedback in front of patients; give feedback without preparation.
    • Don't Knows: Impact of cognitive load during observation; optimal duration of observation for different skills.

    The Do's, Don'ts, and Don'ts Knows of Feedback for Clinical Education

    • Do's: Realize feedback is a social interaction; consider trainee perception of feedback validity; know how to provide timely, actionable feedback; encourage trainee feedback intake.
    • Don'ts: Provide feedback without follow-up; provide feedback that's poorly informed; underestimate emotional impact of negative feedback; give grades without criteria.
    • Don't Knows: Criteria for credible feedback; optimal amount of feedback content; aspects of open, safe interactions in feedback conversations; Does overt comparison with peers enhance learning?

    Frameworks for Providing Feedback

    • Feedback Sandwich
    • Pendleton's Rules
    • Four Parts of Speech tool
    • ALOBA
    • SCOPME model
    • Chicago model

    Feedback Sandwich

    • A method of giving feedback that includes praise, areas for development, and positive encouragement.

    Pendleton's Rules

    • A five-step process for giving feedback including stating what was done well, what could be improved, and an improvement plan.

    Four Parts of Speech

    • A framework emphasizing framing, advocating, illustrating, and inquiring during feedback.

    Videos for Feedback Example

    • Examples covering both appropriate and inappropriate ways of providing feedback are available in given video links.

    Receiving Feedback

    • Listen carefully
    • Don't interrupt
    • Ask questions for clarity
    • Request specific examples

    Failure to Fail

    • This section is linked to providing inappropriate feedback during assessment.

    References

    • List of relevant resources used is provided.

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    Related Documents

    Feedback QHPE 601 PDF

    Description

    Explore the essential principles of effective feedback in education through QHPE 601. This quiz covers strategies like the Pendleton rules and the sandwich model, emphasizing the importance of constructive feedback in the learning process. Reflect on how feedback can impact student assessments and outcomes.

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