Podcast
Questions and Answers
One possible drawback to immediacy is that some people are more __________ or __________ when a person is being immediate.
One possible drawback to immediacy is that some people are more __________ or __________ when a person is being immediate.
tense; anxious
Which of the following is best defined as: 'Established patterns or standards accepted by most members of the organization.'?
Which of the following is best defined as: 'Established patterns or standards accepted by most members of the organization.'?
- Policies
- Rules
- Values
- Norms (correct)
Which is best defined as: 'Pressure to achieve similarity among their employees'?
Which is best defined as: 'Pressure to achieve similarity among their employees'?
- Similarity
- Diversity
- Heterogeneity
- Uniformity (correct)
The process by which individuals stimulate meaning in the minds of other individuals by means of verbal or nonverbal messages in the __________ of a formal organization.
The process by which individuals stimulate meaning in the minds of other individuals by means of verbal or nonverbal messages in the __________ of a formal organization.
Which principle primarily discusses the change in influence members of organizations have over time?
Which principle primarily discusses the change in influence members of organizations have over time?
According to class, which word is best defined as: 'The process by which individuals stimulate meaning in the minds of other individuals by means of verbal and nonverbal messages.'?
According to class, which word is best defined as: 'The process by which individuals stimulate meaning in the minds of other individuals by means of verbal and nonverbal messages.'?
Nonverbal messages that highlight, stress, or enhance the verbal message serve which function?
Nonverbal messages that highlight, stress, or enhance the verbal message serve which function?
Although a few managers are truly incompetent, some others are just __________ and settled in their position.
Although a few managers are truly incompetent, some others are just __________ and settled in their position.
An ____________ is the individual who is primarily responsible for facilitating the operation of the organization.
An ____________ is the individual who is primarily responsible for facilitating the operation of the organization.
How many roles or duties does the book outline as most commonly mentioned by subordinates?
How many roles or duties does the book outline as most commonly mentioned by subordinates?
Some managers cannot fulfill their roles effectively because they have too many people under them to supervise effectively. True or False?
Some managers cannot fulfill their roles effectively because they have too many people under them to supervise effectively. True or False?
When supervisors experience role conflicts, having both supervisory and administrative duties to balance, which is the most common response on their behalf?
When supervisors experience role conflicts, having both supervisory and administrative duties to balance, which is the most common response on their behalf?
_______________ is the degree to which an individual believes that his or her behavior can determine the outcomes the person seeks.
_______________ is the degree to which an individual believes that his or her behavior can determine the outcomes the person seeks.
What is: 'Anything that regularly gets in the way of effective communication between people in organizational environments.'?
What is: 'Anything that regularly gets in the way of effective communication between people in organizational environments.'?
Dehumanizing, Open, and Happiness for Lunch Bunch are three types of ____________.
Dehumanizing, Open, and Happiness for Lunch Bunch are three types of ____________.
What is the ONE WORD name for the kind of researcher that studies communication from a biological perspective?
What is the ONE WORD name for the kind of researcher that studies communication from a biological perspective?
About how many personality traits have researchers identified according to the text?
About how many personality traits have researchers identified according to the text?
These sociocommunicative orientations/styles are considered 'control specialists and are low on responsiveness and high on assertiveness.'?
These sociocommunicative orientations/styles are considered 'control specialists and are low on responsiveness and high on assertiveness.'?
Omissions, Errors, and Filters are all considered _____________.
Omissions, Errors, and Filters are all considered _____________.
Most traditional research has provided no substantial support for __________ as the cause of communication traits.
Most traditional research has provided no substantial support for __________ as the cause of communication traits.
This personality type has highly predictable patterns of behavior.
This personality type has highly predictable patterns of behavior.
Two major outcomes for employees in organizations are what?
Two major outcomes for employees in organizations are what?
Although the early work with organizational orientations was based on the assumption that these orientations are learned, more recent research has determined that the three organizational orientations have substantial associations with __________.
Although the early work with organizational orientations was based on the assumption that these orientations are learned, more recent research has determined that the three organizational orientations have substantial associations with __________.
Which personality type tends to be narrow in their thinking and will either avoid those who do not think as they do, or simply try to get rid of them?
Which personality type tends to be narrow in their thinking and will either avoid those who do not think as they do, or simply try to get rid of them?
What are the three organizational orientations Presthus identifies?
What are the three organizational orientations Presthus identifies?
There are genetic factors influencing the relationships among trait orientations and their impact on organizational outcomes. True or False?
There are genetic factors influencing the relationships among trait orientations and their impact on organizational outcomes. True or False?
Nonverbal immediacy has been found to be positively associated with extraversion and ambivalence. True or False?
Nonverbal immediacy has been found to be positively associated with extraversion and ambivalence. True or False?
When dealing with a high Machiavellan, which of the following should you do?
When dealing with a high Machiavellan, which of the following should you do?
This basic orientation of _________________ Management is that 'people are replaceable' and should be treated as parts of a machine.
This basic orientation of _________________ Management is that 'people are replaceable' and should be treated as parts of a machine.
This type of homophily is primarily perceptual and, according to the text, is generally the most important type in an organizational context.
This type of homophily is primarily perceptual and, according to the text, is generally the most important type in an organizational context.
Messages are interpreted through the receiver's impression of the source. True or False?
Messages are interpreted through the receiver's impression of the source. True or False?
The _________________ approach includes contributions from both scientific and human relations approaches.
The _________________ approach includes contributions from both scientific and human relations approaches.
According to the diagram in the textbook, if on a scale from 1 to 5, a leader valued task a 3 and workers a 3, this person would be considered a _____________ leader.
According to the diagram in the textbook, if on a scale from 1 to 5, a leader valued task a 3 and workers a 3, this person would be considered a _____________ leader.
Which aspect of source credibility is concerned with the honesty of the person?
Which aspect of source credibility is concerned with the honesty of the person?
According to the diagram in the textbook, if on a scale from 1 to 5, a leader valued task a 1 and workers a 1, this person would be considered a _____________ leader.
According to the diagram in the textbook, if on a scale from 1 to 5, a leader valued task a 1 and workers a 1, this person would be considered a _____________ leader.
A manager invites a select group of subordinates to give advice and suggestions, but says the ultimate decision still rests in his or her hands. Which management communication style (MCS) is being employed?
A manager invites a select group of subordinates to give advice and suggestions, but says the ultimate decision still rests in his or her hands. Which management communication style (MCS) is being employed?
_____________ attractiveness is the most important in an organizational communication context.
_____________ attractiveness is the most important in an organizational communication context.
___________ occurs when a person accepts another's request because he or she can see either potential reward for complying or potential punishment for not complying.
___________ occurs when a person accepts another's request because he or she can see either potential reward for complying or potential punishment for not complying.
Select those bases or types of power that the book indicates go beyond just compliance and extend to identification and internalization in terms of impact.
Select those bases or types of power that the book indicates go beyond just compliance and extend to identification and internalization in terms of impact.
Which of the bases of power described in the text deals primarily with an individual's perceptions of responsibility to others?
Which of the bases of power described in the text deals primarily with an individual's perceptions of responsibility to others?
More communication in organizations is directed to lower-status persons than to those of higher status persons. True or False?
More communication in organizations is directed to lower-status persons than to those of higher status persons. True or False?
Which of the following bases of power would most likely rely on individuals' perceptions of another's right to influence or prescribe power?
Which of the following bases of power would most likely rely on individuals' perceptions of another's right to influence or prescribe power?
Most organizations attempt to motivate employees by using _____________ as a means of motivation.
Most organizations attempt to motivate employees by using _____________ as a means of motivation.
According to the text: ______________ is a person's role or position within a group or an organization.
According to the text: ______________ is a person's role or position within a group or an organization.
___________ occurs when a person accepts another's request because he or she can see either potential reward for complying or potential punishment for not complying.
___________ occurs when a person accepts another's request because he or she can see either potential reward for complying or potential punishment for not complying.
Which of the bases of power described in the text deals primarily with an individual's perceptions of responsibility to others?
Which of the bases of power described in the text deals primarily with an individual's perceptions of responsibility to others?
More communication in organizations is directed to lower-status persons than to those of higher status persons. True or False?
More communication in organizations is directed to lower-status persons than to those of higher status persons. True or False?
Which of the following bases of power would most likely rely on individuals' perceptions of another's right to influence or prescribe power?
Which of the following bases of power would most likely rely on individuals' perceptions of another's right to influence or prescribe power?
Most organizations attempt to motivate employees by using _____________ as a means of motivation.
Most organizations attempt to motivate employees by using _____________ as a means of motivation.
According to the text: ______________ is a person's role or position within a group or an organization.
According to the text: ______________ is a person's role or position within a group or an organization.
_______________ refers to concepts of masculinity and femininity.
_______________ refers to concepts of masculinity and femininity.
Often skeptical, the _______________ adopt new ideas just after the average person in an organization and approach innovation with an air of caution.
Often skeptical, the _______________ adopt new ideas just after the average person in an organization and approach innovation with an air of caution.
All children and most adults are _____________.
All children and most adults are _____________.
____________ are 'very eager to try new ideas' and are led to work in cosmopolite relationships.
____________ are 'very eager to try new ideas' and are led to work in cosmopolite relationships.
A ___________ is an individual who links two or more cliques in a system from his or her position as a member of one of the cliques.
A ___________ is an individual who links two or more cliques in a system from his or her position as a member of one of the cliques.
When implementing new changes (innovations) into an organization it's important to move quickly through the process avoiding typical interpersonal channels of communication that might slow down results and discourage informal leaders from backing the innovation. True or False?
When implementing new changes (innovations) into an organization it's important to move quickly through the process avoiding typical interpersonal channels of communication that might slow down results and discourage informal leaders from backing the innovation. True or False?
This is a definition for what concept: 'When there are two or more competing responses to a single event.'?
This is a definition for what concept: 'When there are two or more competing responses to a single event.'?
___________ is a difference of opinion between persons. It is usually seen as functional or positive within the organizational framework.
___________ is a difference of opinion between persons. It is usually seen as functional or positive within the organizational framework.
According to class lecture, the Abilene Paradox is a prime example of what concept covered in the class and text?
According to class lecture, the Abilene Paradox is a prime example of what concept covered in the class and text?
There are three kinds of ____________ a person can have in the workplace including background, attitude, and demographic.
There are three kinds of ____________ a person can have in the workplace including background, attitude, and demographic.
Discrimination is necessary for organizations to remain effective. True or False?
Discrimination is necessary for organizations to remain effective. True or False?
________________________ refers to an unfounded attack by a person who is a member of one identity group launched at a member of another identity group.
________________________ refers to an unfounded attack by a person who is a member of one identity group launched at a member of another identity group.
According to the 8th rule for staying out of trouble from the peon's perspective you should treat others as you would have them _________ you.
According to the 8th rule for staying out of trouble from the peon's perspective you should treat others as you would have them _________ you.
Since employee selection is done by humans, not all decisions turn out to be good ones. In actual practice, these decisions often are little more than _________________ of those making them.
Since employee selection is done by humans, not all decisions turn out to be good ones. In actual practice, these decisions often are little more than _________________ of those making them.
Instead of burning your ______________ work to ensure you leave at least one or two internal allies behind - especially if you're staying in the same industry - who can vouch for you as references.
Instead of burning your ______________ work to ensure you leave at least one or two internal allies behind - especially if you're staying in the same industry - who can vouch for you as references.
What is the TWO WORD name for the exchange many companies engage in with employees who are separating from a company?
What is the TWO WORD name for the exchange many companies engage in with employees who are separating from a company?
One word describing the process, primarily for white collar jobs, of socializing and creating contacts with people and organizations?
One word describing the process, primarily for white collar jobs, of socializing and creating contacts with people and organizations?
As noted in the text, which is the best way to deal with issues of discrimination when dealing with ambivalents?
As noted in the text, which is the best way to deal with issues of discrimination when dealing with ambivalents?
Study Notes
Organizational Communication and Behavior
- Immediacy can make individuals feel tense or anxious.
- Established norms guide behavior within organizations, reflecting accepted standards.
- Similarity pressure promotes a uniformity of behavior among employees.
Communication Dynamics
- Organizational communication involves processes that create meaning through verbal and nonverbal messages within a formal context.
- A principle of tenure addresses the evolving influence of organizational members over time.
- Communication is a process in which individuals exchange meanings through messages.
Nonverbal Communication
- Accenting refers to nonverbal cues that enhance or emphasize the verbal message being communicated.
Managerial Behavior
- Managers characterized as lazy may simply be complacent in their positions.
- Administrators are key individuals responsible for the effective operation of an organization.
Supervisor Dynamics
- Supervisors maintain frequent personal contact with subordinates, impacting communication flow.
- Evidence suggests some managers struggle with effectiveness due to excessive supervision demands.
Communication Barriers
- Barriers in communication can obstruct effective exchanges in organizational environments.
Organizational Culture
- Various climates, including dehumanizing and supportive ones, shape the organizational experience.
Research Perspectives
- Communibiologists study communication through biological lenses, focusing on personality traits and their implications.
- Approximately 2000 personality traits have been identified by researchers related to communication styles.
Leadership and Management
- Driver-oriented managers exhibit low responsiveness and high assertiveness.
- Negative responses to communication overload include omissions and errors.
- More traditional research has not effectively linked learning as a cause for communication traits.
Personality Types
- Authoritarian personalities often display predictable behavior patterns.
- Dogmatic individuals tend to avoid those who challenge their views.
- Presthus identifies three orientations: ambivalents, indifferents, and upward mobiles.
Organizational Outcomes
- Key outcomes for employees include job satisfaction and work motivation.
- Genetic factors play a role in organizational trait orientations.
Power Dynamics
- Compliance reflects acceptance based on perceived consequences, whether reward or punishment.
- Legitimate power is associated with the perception of rightful influence.
- Tangible status symbols serve as motivational tools within organizations.
Social Dynamics
- Gender concepts encompass masculinity and femininity within organizational contexts.
- The late majority adopts innovations cautiously, following trends after the initial adopters.
- Innovators eagerly embrace new ideas, fostering relationships that promote change.
Interpersonal Relationships
- Bridges facilitate connections between various groups within an organization.
- Conflict arises as competing responses to events, whereas disagreement signifies mere differences in opinion.
- Discrimination can be necessary for organizational effectiveness, while pseudodiscrimination refers to unfounded attacks between identity groups.
Communication Practices
- Exit interviews facilitate dialogues for departing employees to share experiences.
- Networking is critical in fostering contact and connections in professional environments.
Addressing Discrimination
- Effective strategies for dealing with ambivalents include avoidance, highlighting the need for sensitivity in managing group dynamics.
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Description
This quiz explores concepts related to anxiety, social norms, and similarity in psychology. It tests your understanding of how these factors influence behavior within organizations. Challenge your knowledge of psychological terms and definitions with this engaging quiz.
