Psychology Chapter on Stress and Personality Types

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Questions and Answers

People with a Type A personality often exhibit a strong sense of time ______.

urgency

Negative lifestyle factors such as poor exercise and eating habits can predispose one to job ______.

stress

Nomophobia is a form of anxiety stemming from having no access to a ______.

smartphone

High stress levels can occur when job demands are high but control over tasks is ______.

<p>low</p> Signup and view all the answers

Role ______ occurs when a person faces competing demands and expectations in their job.

<p>conflict</p> Signup and view all the answers

Increased work output with fewer employees can lead to role ______ among workers.

<p>overload</p> Signup and view all the answers

A pessimistic attitude can predispose a person to ______.

<p>stress</p> Signup and view all the answers

Emotional labor is a type of stress related to role ______.

<p>conflict</p> Signup and view all the answers

Role ______ occurs when an employee faces conflicting demands at work.

<p>conflict</p> Signup and view all the answers

Experiencing role ______ can lead to confusion regarding job expectations.

<p>ambiguity</p> Signup and view all the answers

When an employee is overwhelmed with tasks, this is referred to as role ______.

<p>overload</p> Signup and view all the answers

Employees subjected to negative lifestyles may experience increased levels of ______.

<p>stress</p> Signup and view all the answers

The Yerkes-Dodson law explains the relationship between stress and ______.

<p>performance</p> Signup and view all the answers

Burnout leads to emotional, physical, and mental ______.

<p>exhaustion</p> Signup and view all the answers

Type ______ personalities are often more prone to stress due to their competitive nature.

<p>A</p> Signup and view all the answers

Support from an immediate ______ can significantly help employees cope with job stress.

<p>superior</p> Signup and view all the answers

Individuals with Type A personalities tend to experience more ______ in their work environment.

<p>stress</p> Signup and view all the answers

Organizational conditions play a critical role in ______ management and employee well-being.

<p>stress</p> Signup and view all the answers

A person's perception can influence whether a situation is a positive or negative ______.

<p>stressor</p> Signup and view all the answers

Processes that involve handling too much information can lead to information ______.

<p>overload</p> Signup and view all the answers

Chronic job stressors can contribute significantly to ______.

<p>burnout</p> Signup and view all the answers

Type B personalities are generally more ______ compared to Type A personalities.

<p>easygoing</p> Signup and view all the answers

Factors such as new jobs or changes in living conditions can increase the likelihood of experiencing a stress ______.

<p>disorder</p> Signup and view all the answers

Continuous heavy work demands can be a major contributor to ______.

<p>burnout</p> Signup and view all the answers

Flashcards

Yerkes-Dodson Law

The relationship between stress and performance; optimal performance occurs at a moderate level of stress, with performance decreasing with either too little or too much stress.

Work Burnout

A state of emotional, physical, and mental exhaustion caused by chronic job stress, characterized by cynicism, apathy, and a diminished sense of accomplishment.

Stressors

Things or situations that trigger stress responses. A person's perception of a stressor can influence how stressful it is.

Type A Personality

A personality type characterized by hostility, aggression, and impatience, which can make virtually any job a stressful experience.

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Type B Personality

A personality type characterized by a more relaxed and easygoing approach to work and life.

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Burnout Symptoms

Emotional, physical, and mental exhaustion, cynicism, apathy, and diminished sense of accomplishment.

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Coping with Change

Significant changes in a person's life (new home, job, or family) can be major stressors.

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Stress & Performance

A moderate level of stress generally leads to optimal performance. Too much (or too little) stress negatively impacts performance.

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Type A Personality

A personality type characterized by anger and a strong sense of time urgency.

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Hostility (Type A)

A key component of Type A personality that increases risk of cardiovascular issues.

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Nomophobia

Anxiety from lack of phone access or low battery.

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Job Demands-Control Model

Stress occurs when job demands are high but control is low.

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Role Overload

Stress from excessive job demands.

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Role Conflict

Choosing between conflicting job expectations.

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Person-Role Conflict

Conflict between a worker's values and job expectations.

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Emotional Labor

Stress related to managing emotions at work.

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Role Conflict

Feeling obliged to act in a way that conflicts with one's true feelings.

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Role Ambiguity

Receiving unclear or poorly defined expectations at work, causing confusion.

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Role Overload

High volume of work expectations.

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Information Overload

Processing excessive information, leading to stress and reduced focus.

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Work-Family Conflict

Stress arising from balancing work and family responsibilities.

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Stress Management

Organizational approaches to reducing and handling stress in the workplace.

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Managerial Support

Emotional support from a superior that aids in coping with job stress.

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Organizational Citizenship Behavior (OCB)

Going above and beyond job duties to benefit the organization.

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Study Notes

Time Urgency

  • People with a Type A personality often exhibit a strong sense of time urgency.

Job Strain

  • Negative lifestyle factors such as poor exercise and eating habits can predispose one to job strain.

Smartphone

  • Nomophobia is a form of anxiety stemming from having no access to a smartphone.

Low

  • High stress levels can occur when job demands are high but control over tasks is low.

Conflict

  • Role conflict occurs when a person faces competing demands and expectations in their job.

Overload

  • Increased work output with fewer employees can lead to role overload among workers.

Stress

  • A pessimistic attitude can predispose a person to stress.

Conflict

  • Emotional labor is a type of stress related to role conflict.

Ambiguity

  • Role ambiguity occurs when an employee faces conflicting demands at work.

Ambiguity

  • Experiencing role ambiguity can lead to confusion regarding job expectations.

Overload

  • When an employee is overwhelmed with tasks, this is referred to as role overload.

Stress

  • Employees subjected to negative lifestyles may experience increased levels of stress.

Performance

  • The Yerkes-Dodson law explains the relationship between stress and performance.

Exhaustion

  • Burnout leads to emotional, physical, and mental exhaustion.

A

  • Type A personalities are often more prone to stress due to their competitive nature.

Support Network

  • Support from an immediate support network can significantly help employees cope with job stress.

Stress

  • Individuals with Type A personalities tend to experience more stress in their work environment.

Stress

  • Organizational conditions play a critical role in stress management and employee well-being.

Stress

  • A person's perception can influence whether a situation is a positive or negative stress.

Overload

  • Processes that involve handling too much information can lead to information overload.

Stress

  • Chronic job stressors can contribute significantly to stress.

Relaxed

  • Type B personalities are generally more relaxed compared to Type A personalities.

Response

  • Factors such as new jobs or changes in living conditions can increase the likelihood of experiencing a stress response.

Stress

  • Continuous heavy work demands can be a major contributor to stress.

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