Psychology Chapter 2: Personality and Learning
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Questions and Answers

Define learning?

Learning is a relatively permanent change in behavior potential that occurs due to practice or experience.

What are the two theories that describe how people in organizations learn?

  • Operant learning and social learning (correct)
  • Cognitive learning and social learning
  • Classical conditioning and operant learning
  • Social learning and classical conditioning

Reinforcement is the process by which stimuli strengthen behaviors.

True (A)

What are the two types of Reinforcement?

<p>Positive reinforcement and negative reinforcement. (B)</p> Signup and view all the answers

Positive reinforcers work by their ______ to a situation.

<p>application</p> Signup and view all the answers

Negative reinforcers work by their ______ from a situation.

<p>removal</p> Signup and view all the answers

An aversive stimulus is something that is undesirable and we naturally try to avoid.

<p>True (A)</p> Signup and view all the answers

Negative reinforcement is the process of removing an aversive stimulus following a behavior to increase the likelihood of that behavior occurring again.

<p>True (A)</p> Signup and view all the answers

Managers who continually nag/criticize their employees unless the employees work hard are attempting to use negative reinforcement.

<p>True (A)</p> Signup and view all the answers

What are three examples of Organizational Errors Involving Reinforcement?

<p>Confusing rewards with reinforcers, neglecting diversity in preferences for reinforcers, and neglecting important sources of reinforcement (i.e. Feedback).</p> Signup and view all the answers

Rewards can fail to serve as reinforcers when they are not made contingent on some specific desired behaviors.

<p>True (A)</p> Signup and view all the answers

The same reinforcer will work for all people.

<p>False (B)</p> Signup and view all the answers

What are two strategies that reduce the probability of learned behavior?

<p>Extinction and punishment (A)</p> Signup and view all the answers

Extinction involves removing the stimulus that causes unwanted behaviour.

<p>True (A)</p> Signup and view all the answers

What is punishment in operant learning?

<p>Punishment is the application of an aversive/unpleasant stimulus following unwanted behavior to decrease the probability of that behavior.</p> Signup and view all the answers

In negative reinforcement, an aversive stimulus is applied to decrease the probability of a behavior.

<p>False (B)</p> Signup and view all the answers

Punishment can be an effective means of stopping undesirable behavior, but it must be applied very carefully.

<p>True (A)</p> Signup and view all the answers

When using punishment effectively, which of these steps should be avoided?

<p>Do not use a punishment that is too harsh. (A)</p> Signup and view all the answers

Which of these is considered a safer strategy for managers than using punishment?

<p>Reinforcing correct behaviors. (E)</p> Signup and view all the answers

Flashcards

Learning

A relatively permanent change in behavior potential that occurs due to practice or experience.

Operant Learning

Learning where the subject/person learns to operate in the environment to achieve certain consequences.

Reinforcement

The process by which stimuli strengthen behaviors.

Positive Reinforcement

The application or addition of a stimulus that increases or maintains the probability of some behavior.

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Negative Reinforcement

Increases or maintains the probability of some behavior by the removal of a stimulus from the situation in question.

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Aversive Stimulus

An undesirable, aversive stimulus that we naturally try to avoid.

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Extinction

The gradual dissipation of behavior following the termination of reinforcement.

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Punishment

The application of an aversive/unpleasent stimulus following unwanted behaviour to decrease the probability of that behavior.

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Using Punishment Effectively

Make sure the chosen punishment is truly aversive; punish immediately; do not punish on a group level; do not reward unwanted behaviors before or after punishment; Do not mistakenly/accidentally punish desirable behavior.

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Personality

A set of enduring characteristics that differentiate one individual from another.

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Five-Factor Model of Personality

A widely accepted model of personality that describes five broad personality dimensions: Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.

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Locus of Control

The extent to which individuals believe they can control the events that affect them.

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Self-Monitoring

The tendency to behave in a way that is situationally appropriate.

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Self-Esteem

The degree to which individuals have a positive view of themselves.

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Study Notes

Chapter 2: Personality and Learning

  • Organizational behavior is influenced by learning and personality
  • Learning is a relatively permanent change in behavior, potential resulting from practice or experience
  • Learning excludes biological changes or temporary states (e.g., hunger, sneezing)
  • Two types of learning are operant learning (self-learning) and social learning (learning via observation and imitation)

Operant Learning Theory

  • Operant learning is where the subject learns how to interact in an environment to achieve desired consequences
  • Operantly learned behavior is governed by the consequences that follow it
  • The learner figures out the association between a behavior and its consequence

Reinforcement

  • Reinforcement is crucial in shaping behavior
  • Reinforcement is the process of prompting behavioral change via stimuli
  • A reinforcer is a stimulus that augments or maintains a behavior's likelihood

Types of Reinforcement

  • Positive reinforcement: Introducing a stimulus (often pleasant) after a behavior, strengthening its likelihood. Examples include praise, rewards, or bonuses.
  • Negative reinforcement: Removing a stimulus (often unpleasant) after a behavior, increasing its likelihood. Examples include stopping nagging, avoiding a fine, or quieting a noisy environment.

Punishment

  • Punishment is the application of an unpleasant stimulus to discourage unwanted behavior, decreasing its likelihood. An example includes a deduction in salary based on poor performance.

Using Punishment Effectively

  • Carefully apply punishment
  • Focus on positive reinforcement over punishment to improve behavior in general
  • Consider if the punishment is aversive for the subject
  • Administer the penalty swiftly
  • Avoid group-based penalties

Organizational Errors in Reinforcement

  • Confusing rewards with reinforcers: Rewards (like pay or bonuses) are not always connected to specific desired behaviors.
  • Neglecting diversity in preferences for reinforcers: Reinforcers differ across individuals.
  • Neglecting important sources of reinforcement: Managers may overlook important feedback, or grades for instance.

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Description

Explore the key concepts of personality and learning from Psychology Chapter 2. This quiz covers operant learning theory, the role of reinforcement, and the types of learning including self-learning and social learning. Test your understanding of how personality influences behavior and learning.

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