Psychology Chapter 2: Personality and Learning
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Questions and Answers

Define learning?

Learning is a relatively permanent change in behavior potential that occurs due to practice or experience.

What are the two theories that describe how people in organizations learn?

  • Operant learning and social learning (correct)
  • Cognitive learning and social learning
  • Classical conditioning and operant learning
  • Social learning and classical conditioning
  • Reinforcement is the process by which stimuli strengthen behaviors.

    True

    What are the two types of Reinforcement?

    <p>Positive reinforcement and negative reinforcement.</p> Signup and view all the answers

    Positive reinforcers work by their ______ to a situation.

    <p>application</p> Signup and view all the answers

    Negative reinforcers work by their ______ from a situation.

    <p>removal</p> Signup and view all the answers

    An aversive stimulus is something that is undesirable and we naturally try to avoid.

    <p>True</p> Signup and view all the answers

    Negative reinforcement is the process of removing an aversive stimulus following a behavior to increase the likelihood of that behavior occurring again.

    <p>True</p> Signup and view all the answers

    Managers who continually nag/criticize their employees unless the employees work hard are attempting to use negative reinforcement.

    <p>True</p> Signup and view all the answers

    What are three examples of Organizational Errors Involving Reinforcement?

    <p>Confusing rewards with reinforcers, neglecting diversity in preferences for reinforcers, and neglecting important sources of reinforcement (i.e. Feedback).</p> Signup and view all the answers

    Rewards can fail to serve as reinforcers when they are not made contingent on some specific desired behaviors.

    <p>True</p> Signup and view all the answers

    The same reinforcer will work for all people.

    <p>False</p> Signup and view all the answers

    What are two strategies that reduce the probability of learned behavior?

    <p>Extinction and punishment</p> Signup and view all the answers

    Extinction involves removing the stimulus that causes unwanted behaviour.

    <p>True</p> Signup and view all the answers

    What is punishment in operant learning?

    <p>Punishment is the application of an aversive/unpleasant stimulus following unwanted behavior to decrease the probability of that behavior.</p> Signup and view all the answers

    In negative reinforcement, an aversive stimulus is applied to decrease the probability of a behavior.

    <p>False</p> Signup and view all the answers

    Punishment can be an effective means of stopping undesirable behavior, but it must be applied very carefully.

    <p>True</p> Signup and view all the answers

    When using punishment effectively, which of these steps should be avoided?

    <p>Do not use a punishment that is too harsh.</p> Signup and view all the answers

    Which of these is considered a safer strategy for managers than using punishment?

    <p>Reinforcing correct behaviors.</p> Signup and view all the answers

    Study Notes

    Chapter 2: Personality and Learning

    • Organizational behavior is influenced by learning and personality
    • Learning is a relatively permanent change in behavior, potential resulting from practice or experience
    • Learning excludes biological changes or temporary states (e.g., hunger, sneezing)
    • Two types of learning are operant learning (self-learning) and social learning (learning via observation and imitation)

    Operant Learning Theory

    • Operant learning is where the subject learns how to interact in an environment to achieve desired consequences
    • Operantly learned behavior is governed by the consequences that follow it
    • The learner figures out the association between a behavior and its consequence

    Reinforcement

    • Reinforcement is crucial in shaping behavior
    • Reinforcement is the process of prompting behavioral change via stimuli
    • A reinforcer is a stimulus that augments or maintains a behavior's likelihood

    Types of Reinforcement

    • Positive reinforcement: Introducing a stimulus (often pleasant) after a behavior, strengthening its likelihood. Examples include praise, rewards, or bonuses.
    • Negative reinforcement: Removing a stimulus (often unpleasant) after a behavior, increasing its likelihood. Examples include stopping nagging, avoiding a fine, or quieting a noisy environment.

    Punishment

    • Punishment is the application of an unpleasant stimulus to discourage unwanted behavior, decreasing its likelihood. An example includes a deduction in salary based on poor performance.

    Using Punishment Effectively

    • Carefully apply punishment
    • Focus on positive reinforcement over punishment to improve behavior in general
    • Consider if the punishment is aversive for the subject
    • Administer the penalty swiftly
    • Avoid group-based penalties

    Organizational Errors in Reinforcement

    • Confusing rewards with reinforcers: Rewards (like pay or bonuses) are not always connected to specific desired behaviors.
    • Neglecting diversity in preferences for reinforcers: Reinforcers differ across individuals.
    • Neglecting important sources of reinforcement: Managers may overlook important feedback, or grades for instance.

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    Description

    Explore the key concepts of personality and learning from Psychology Chapter 2. This quiz covers operant learning theory, the role of reinforcement, and the types of learning including self-learning and social learning. Test your understanding of how personality influences behavior and learning.

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