Project Management & Servant Leadership

A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it. Which approach should the project manager use as a servant leader?

Servant leadership prioritizes serving the needs of the team and stakeholders.

Training stakeholders about new technology is a servant leadership approach.

Asking stakeholders to self-fund training about new technology is a servant leadership approach.

Removing stakeholders from a project could be a solution to address the root problem when they lack understanding of the technology.

Escalation should be a last resort when stakeholders lack understanding of the project technology.

Providing training to stakeholders about new technology demonstrates servant leadership by meeting the stakeholders' needs, empowering them, and facilitating effective communication within the project.

Project Management & Servant Leadership

A project manager is assigned to a complex, innovative project using new, complicated technology. Stakeholders lack familiarity with the technology.
The best servant leadership approach is to allocate resources for stakeholder training.

Servant Leadership Justification

Servant leadership prioritizes serving the needs of stakeholders.
Lack of stakeholder understanding of the new technology hinders effective communication and collaboration.
Directly addressing this lack of understanding, through training, is key to success.

Empowering Stakeholders

Training empowers stakeholders, enabling better project participation and decision-making.
Increased stakeholder knowledge leads to higher quality feedback.

Facilitating Communication

Shared understanding of the technology, facilitated by training, reduces communication problems.

Building Trust

Investing in stakeholder education demonstrates commitment to their success, building trust.

Why Other Options Are Unsuitable

Asking stakeholders to self-fund education places the burden on them, not aligning with servant leadership principles.
Removing stakeholders isn't a best practice.
Escalating to upper management is a last resort, as training is a more direct and efficient approach.

Conclusion

Allocating resources for training aligns with servant leadership principles. Training meets stakeholder needs, empowers them, and fosters effective communication.

This quiz explores the principles of project management through the lens of servant leadership. Participants will understand how empowering stakeholders and providing training can enhance communication, collaboration, and trust. Dive deep into effective strategies that lead to successful project outcomes.