PMP Dumps - 26-1-2025 PDF

416.A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it. Which approach should the project manager use as a servant leader? A. Ask stakeholders to...

416.A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it. Which approach should the project manager use as a servant leader? A. Ask stakeholders to find and self-fund education about this new technology. B. Allocate resources to provide training about the new technology to the stakeholders. C. Contact the project sponsor to get those stakeholders removed from the project. D. Escalate the issue with upper management to find a novel solution for this situation. Answer: B The best approach for the project manager as a servant leader in this situation is: B. Allocate resources to provide training about the new technology to the stakeholders. Here's why: Servant leadership emphasizes serving the needs of the team and stakeholders. In this case, the stakeholders' lack of familiarity with the new technology is a clear impediment to effective communication and collaboration. Providing training addresses this need directly. Empowering Stakeholders: By providing training, the project manager empowers stakeholders to understand the project better, participate more effectively in decision-making, and provide more valuable feedback. Facilitating Communication: Shared understanding of the technology improves communication between the project team and stakeholders, reducing misunderstandings and misinterpretations. Building Trust: Investing in stakeholder education demonstrates a commitment to their success and builds trust between the project team and stakeholders. Here's why the other options are not suitable from a servant leadership perspective: A. Ask stakeholders to find and self-fund education about this new technology: This is not a servant leadership approach. It places the burden on the stakeholders and doesn't demonstrate a commitment to supporting their needs. C. Contact the project sponsor to get those stakeholders removed from the project: Removing stakeholders is rarely a good solution. It's better to address the root cause of the problem (lack of understanding) through education and communication. D. Escalate the issue with upper management to find a novel solution for this situation: Escalation should be a last resort. Providing training is a more direct and effective way to address the stakeholders' knowledge gap. Therefore, allocating resources to provide training demonstrates servant leadership by meeting the stakeholders' needs, empowering them, and facilitating effective communication within the project.