Podcast
Questions and Answers
Hold a Project Outcomes Meeting to gather ______ and supervisors.
Hold a Project Outcomes Meeting to gather ______ and supervisors.
upper-level managers
A great project lifecycle enables you to create a Repository of Digital Project ______.
A great project lifecycle enables you to create a Repository of Digital Project ______.
Resources
The ______ phase of project closure is dedicated to team reflection.
The ______ phase of project closure is dedicated to team reflection.
Learning
Documenting ______ learned is crucial for future projects.
Documenting ______ learned is crucial for future projects.
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Respond to ______ about the current project to address all issues.
Respond to ______ about the current project to address all issues.
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Facilitate discussion and reflection in a ______ setting during the learning phase.
Facilitate discussion and reflection in a ______ setting during the learning phase.
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The learning phase helps document organizational and project ______.
The learning phase helps document organizational and project ______.
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A project outcomes meeting summarizes ______ learned and lays a foundation for future successes.
A project outcomes meeting summarizes ______ learned and lays a foundation for future successes.
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If a project isn't closed properly, you lose the potential to learn from the current project's ______ and outcomes.
If a project isn't closed properly, you lose the potential to learn from the current project's ______ and outcomes.
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The next time you start a project, you’re more likely to encounter the same ______.
The next time you start a project, you’re more likely to encounter the same ______.
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Closing a project well builds potential for future success in your immediate work and, potentially, for your and team members' ______.
Closing a project well builds potential for future success in your immediate work and, potentially, for your and team members' ______.
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The three phases of project closure are technical, learning, and ______.
The three phases of project closure are technical, learning, and ______.
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In the technical phase, it is important to tie up loose ______.
In the technical phase, it is important to tie up loose ______.
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You should show appreciation for supporting ______ during the project closure.
You should show appreciation for supporting ______ during the project closure.
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A great project lifecycle enables you to create a true sense of ______ among the team.
A great project lifecycle enables you to create a true sense of ______ among the team.
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Reporting back on the successful ______ of the project is an important step.
Reporting back on the successful ______ of the project is an important step.
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Project closure is designed mainly to ensure that deliverables are verified, performance is evaluated, and appropriate transfers are performed for a smooth transition into future ___.
Project closure is designed mainly to ensure that deliverables are verified, performance is evaluated, and appropriate transfers are performed for a smooth transition into future ___.
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The processes performed to conclude all activities across all Project Management process groups is called ___.
The processes performed to conclude all activities across all Project Management process groups is called ___.
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Project Closing involves assuring that all the work has been ___.
Project Closing involves assuring that all the work has been ___.
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Learning is a critical outcome of project ___.
Learning is a critical outcome of project ___.
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Effective project wrap-ups can help to define a team’s ___.
Effective project wrap-ups can help to define a team’s ___.
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It’s important to ensure that documentation, assets, and other deliverables are passed on to a client and signed ___ on.
It’s important to ensure that documentation, assets, and other deliverables are passed on to a client and signed ___ on.
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Without proper closure, you may have deliverables that the client can use, but you won’t be able to dive into what did and didn’t ___ during the project.
Without proper closure, you may have deliverables that the client can use, but you won’t be able to dive into what did and didn’t ___ during the project.
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The theme in the project closure phase is to formally complete the project, hopefully to the satisfaction of contractual ___.
The theme in the project closure phase is to formally complete the project, hopefully to the satisfaction of contractual ___.
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Performance often changes post-launch, especially if your product goes live to a large number of ______.
Performance often changes post-launch, especially if your product goes live to a large number of ______.
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Aside from running technical tests, you can also monitor customer ______ to see if users are encountering any glaring product errors.
Aside from running technical tests, you can also monitor customer ______ to see if users are encountering any glaring product errors.
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Review your project plan and flag ______ tasks to help tie up loose ends.
Review your project plan and flag ______ tasks to help tie up loose ends.
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It’s time to address the ______ side of your project.
It’s time to address the ______ side of your project.
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Make sure team members have been reassigned to different ______.
Make sure team members have been reassigned to different ______.
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If you forgot something, take stock of any incomplete tasks and decide whether they’re in your project ______ or out of scope.
If you forgot something, take stock of any incomplete tasks and decide whether they’re in your project ______ or out of scope.
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Make sure all project files and assets are in the right ______ and that stakeholders know where they are.
Make sure all project files and assets are in the right ______ and that stakeholders know where they are.
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Notify your team about the next ______.
Notify your team about the next ______.
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Include a ______ report in your updates to stakeholders.
Include a ______ report in your updates to stakeholders.
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During the administrative process, compare ______ to actual results to see if you were correct.
During the administrative process, compare ______ to actual results to see if you were correct.
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Close out any contracts for ______, subcontractors, donors, or similar external stakeholders.
Close out any contracts for ______, subcontractors, donors, or similar external stakeholders.
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A list of incomplete items that were ______ scope is important to communicate.
A list of incomplete items that were ______ scope is important to communicate.
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Make sure your final payments are received or sent, and send your finance team an update with your final ______ numbers.
Make sure your final payments are received or sent, and send your finance team an update with your final ______ numbers.
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Holding a project ______ meeting captures and reviews lessons learned.
Holding a project ______ meeting captures and reviews lessons learned.
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It’s vital to request ______ from stakeholders.
It’s vital to request ______ from stakeholders.
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Team members provide ______ on what went well during a post-mortem.
Team members provide ______ on what went well during a post-mortem.
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After analyzing how your project went, it’s time to look towards the ______.
After analyzing how your project went, it’s time to look towards the ______.
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You can use a project ______ to plan how you’ll improve your deliverable.
You can use a project ______ to plan how you’ll improve your deliverable.
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Consider your final test results and identify any ______ issues to tackle.
Consider your final test results and identify any ______ issues to tackle.
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Compile the feedback you received from ______ and your project team.
Compile the feedback you received from ______ and your project team.
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Creating a roadmap for future improvements ensures you continue to ______ and iterate.
Creating a roadmap for future improvements ensures you continue to ______ and iterate.
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Celebrating your team’s achievements builds a strong organizational ______.
Celebrating your team’s achievements builds a strong organizational ______.
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If your team and stakeholders have a mutual understanding, you can consider the project ______.
If your team and stakeholders have a mutual understanding, you can consider the project ______.
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The closure phase ensures that everyone can move on to the next project without any lingering ______.
The closure phase ensures that everyone can move on to the next project without any lingering ______.
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Study Notes
Project Closure
- Project closure is the final phase of a project
- It aims to ensure deliverables are verified, performance evaluated, and appropriate transfers are in place
- The goal is a smooth transition to future work and formal project completion, ideally satisfying contractual obligations
- This phase is often used interchangeably with project closing
Why Project Closure is Important
- Effective project wrap-ups define a team's culture, enabling lessons learned from successes and failures to be applied in future projects
- Documenting assets and other deliverables is crucial to avoid client dissatisfaction
- Maintaining accurate documentation is important for smooth handover to the client, and ensures that the project deliverables are in line with the contract
What Happens if a Project Isn't Closed Properly
- Potential to miss opportunities for learning from the project
- Increased likelihood of repeating past mistakes in future projects
- Less motivated teams
- Potential for client dissatisfaction due to incomplete deliverables or missing documentation
Three Phases of Project Closure
- Technical Phase: Addresses bureaucratic tasks, ensuring all vendors/workers are paid, paperwork is complete, resources are returned, and gratitude for support departments is expressed
- Learning Phase: Dedicated time for team reflection to identify what was done well, challenges overcome, and lessons learned. Includes documenting learnings and responding to relevant project questions from stakeholders
- People Phase: Commemorates project accomplishments, recognizing team efforts, and fostering emotional closure so everyone can move forward
Types of Project Closure
- Normal Closure: Standard closure where all objectives and deliverables are achieved
- Premature Closure: Closure before a project is complete, often due to cancellation
- Partial Closure: Completion of certain project components while others are still ongoing
- Consolidation Closure: Combining multiple related projects into one closure process
- Suspension Closure: Temporary halt of a project due to external constraints, with documentation of project status, resources, and actions required upon resumption
- Failed Closure: Closure when a project fails to meet its objectives, requiring a thorough analysis of failure points
8 Steps to Close a Project
- 1. Perform Final Tests: Check for product stability and functionality
- 2. Wrap Up Loose Ends: Review project plan, flag incomplete tasks, categorize items as in or out of scope
- 3. Complete Administrative Tasks: Ensure all project files/assets are in the correct location, update documentation, records, and contract details, finalize payments
- 4. Notify Your Team About Next Steps: Communicate wrap-up plan, outstanding tasks, and future events for team involvement
- 5. Update Stakeholders and Send a Final Report: Communicate accomplishments, key successes/failures, list of outstanding items, and details on follow-up actions for these
- 6. Hold a Project Post-Mortem Meeting: Gather feedback on successful/negative aspects of the project
- 7. Create a Roadmap for Improvements: Identify areas for future project improvement based on post-mortem feedback
- 8. Celebrate: Acknowledge/celebrate team achievements through team-appropriate activities
Project Closure Summary
- A properly executed closure is essential for project management
- It fosters learning, positive team dynamics, and prepares individuals and teams for future success
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Description
Test your knowledge on the phases of project closure in project management. This quiz covers essential elements like outcomes meetings, team reflection, and lessons learned that contribute to the overall success of future projects. Enhance your understanding of effective project completion.