Podcast
Questions and Answers
Which of the following is/are part of the activities and responsibilities of product and service design? (Select all that apply)
Which of the following is/are part of the activities and responsibilities of product and service design? (Select all that apply)
- Develop new products/services (correct)
- Translate product/service specifications into process specifications (correct)
- Construct and test prototypes (correct)
- Formulate cost targets (correct)
Which of the following are valid reasons for initiating new product design or redesign of an existing product? (Select all that apply)
Which of the following are valid reasons for initiating new product design or redesign of an existing product? (Select all that apply)
- Change in economic conditions (correct)
- Change in population demographic makeup (correct)
- Change in competitiveness (correct)
Which of the following statements is not true about reverse engineering?
Which of the following statements is not true about reverse engineering?
Reverse engineering starts with components and tries to fit them into the final product.
Which of the following statements about R&D is/are true? (Select all that apply)
Which of the following statements about R&D is/are true? (Select all that apply)
Product _____ is the responsibility of a manufacturer for any injuries or damages caused by a faulty product.
Product _____ is the responsibility of a manufacturer for any injuries or damages caused by a faulty product.
Which of the following is/are part of the activities and responsibilities of product and service design? (Select all that apply)
Which of the following is/are part of the activities and responsibilities of product and service design? (Select all that apply)
If a company has a goal of high quality, operations should limit cost-cutting in areas where it won't be apparent to the customer.
If a company has a goal of high quality, operations should limit cost-cutting in areas where it won't be apparent to the customer.
Each of the possible reasons for product redesign or new development can be an opportunity, a threat, or either, depending on the situation. Identify all those that can be classified as either, depending on the situation. (Select all that apply)
Each of the possible reasons for product redesign or new development can be an opportunity, a threat, or either, depending on the situation. Identify all those that can be classified as either, depending on the situation. (Select all that apply)
Reverse engineering takes a competitor's product and Blank______ it in order to inspect it and learn from it.
Reverse engineering takes a competitor's product and Blank______ it in order to inspect it and learn from it.
Critical issues to consider in terms of human factors in the design of consumer products are:
Critical issues to consider in terms of human factors in the design of consumer products are:
Research and development refers to _____ efforts directed towards increasing _____ knowledge and product or process _____.
Research and development refers to _____ efforts directed towards increasing _____ knowledge and product or process _____.
_____ teams can provide companies with comparative advantages over traditional teams. They _____ the time to market by operating on a 24-hour basis.
_____ teams can provide companies with comparative advantages over traditional teams. They _____ the time to market by operating on a 24-hour basis.
Which of the following statements about legal and ethical considerations is not true?
Which of the following statements about legal and ethical considerations is not true?
Which of the following statements about cradle-to-grave assessment is not true?
Which of the following statements about cradle-to-grave assessment is not true?
Which of the following statements about ethical product/service design is not true?
Which of the following statements about ethical product/service design is not true?
Which of the following are the purposes of end-of-life programs? (Select all that apply)
Which of the following are the purposes of end-of-life programs? (Select all that apply)
True or false: Customers always appreciate new features in their products.
True or false: Customers always appreciate new features in their products.
In the context of sustainability, which of the following is the purpose of value analysis? (Select all that apply)
In the context of sustainability, which of the following is the purpose of value analysis? (Select all that apply)
Which of the following is not an advantage of global product/service design?
Which of the following is not an advantage of global product/service design?
_____ refers to refurbishing used products by replacing worn-out or defective components, and reselling the products.
_____ refers to refurbishing used products by replacing worn-out or defective components, and reselling the products.
The assessment of the environmental impact of a product or service throughout its useful life is ______.
The assessment of the environmental impact of a product or service throughout its useful life is ______.
The design consideration in which products are designed to be most easily taken apart is referred to as:
The design consideration in which products are designed to be most easily taken apart is referred to as:
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Study Notes
Product and Service Design Activities
- Key responsibilities include formulating cost targets, developing new products/services, translating specifications into processes, and constructing & testing prototypes.
- Activities also involve setting quality goals, refining existing products, and documenting specifications.
Reasons for New Product Design
- Changes in demographics, competitiveness, and economic conditions can trigger the need for product design or redesign.
Reverse Engineering Insights
- It involves dismantling a competitor's product to analyze its components and learn from it.
- A false statement is that reverse engineering fits components into a final product; rather, it typically starts with those components.
Research & Development (R&D)
- Early market entry may result in a temporary monopoly for innovators.
- Basic research is often funded by government or large corporations.
Product Liability
- Manufacturers are responsible for injuries or damages caused by faulty products.
Quality and Operations
- High-quality goals should limit cost-cutting in areas not visible to customers to maintain product integrity.
Redesign Opportunities
- Factors like aging populations, government changes, and new technology can represent opportunities or threats based on context.
Human Factor Considerations
- Critical issues in consumer product design include safety and liability.
Definitions in R&D
- Research and development involves organized efforts to enhance scientific knowledge and foster innovation.
Virtual Teams Advantages
- Virtual teams provide comparative advantages, reducing time to market by operating 24/7.
Legal and Ethical Considerations
- Regulations should be adhered to strictly, regardless of their status as law.
Cradle-to-Grave Assessment
- This assessment applies not only to manufactured products but also to services, countering the misconception that it's applicable solely to products.
Ethical Design Standards
- If a quality issue is not visible to customers, it should still be addressed contrary to a misleading belief.
End-of-Life Program Goals
- Aimed at reducing product dumping and minimizing hazardous emissions.
Customer Perspectives on Features
- Customers do not always appreciate new features; this statement is deemed false.
Purpose of Value Analysis in Sustainability
- Focuses on reducing product costs and enhancing performance.
Global Product/Service Design Challenges
- A misconception is that communication differences enhance product quality through debate.
Remanufacturing
- Refers to refurbishing used products by replacing worn-out components for resale.
Cradle-to-Grave Assessment Definition
- It assesses environmental impacts throughout a product or service's lifecycle.
Design for Disassembly
- Emphasizes creating products that can be easily disassembled for recycling or refurbishment.
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