Proactive Work Behavior in Healthcare Organizations Quiz
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Proactive Work Behavior in Healthcare Organizations Quiz

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@EnticingMossAgate

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Questions and Answers

What is the mediating factor in the relationship between HR capabilities and quality of patient care in hospitals?

  • Employee satisfaction
  • Task complexity
  • Proactive work behaviors (correct)
  • Task interdependence

    • What are the two components of proactive work behavior?

  • Initiative and flexibility (correct)
  • Initiative and creativity
  • Flexibility and adaptability
  • Adaptability and creativity

    • Why is employee satisfaction important in healthcare organizations?

  • It helps employees work harder
  • It leads to higher profits
  • It is important for providing high-quality service (correct)
  • It reduces employee turnover

    • In what type of organizational environment is proactive work behavior viewed as important?

    <p>In most organizational environments</p> Signup and view all the answers

    What do the resource-based view and the theory of dynamic capabilities point towards in terms of HR practices and systems?

    <p>Developing a unique and inimitable set of HR practices and systems that fit an organization’s culture and strategy</p> Signup and view all the answers

    What are the three characteristics of health care delivery that make proactive employee actions and behaviors a challenge?

    <p>Task interdependence, task complexity, and uncertainty</p> Signup and view all the answers

    What is the challenge for health care organizations in terms of employee behavior?

    <p>To bring about proactive employee actions and behaviors</p> Signup and view all the answers

    What is an important consideration in identifying the appropriate mediators of the HR-performance relationship?

    <p>Organizational context</p> Signup and view all the answers

    In what type of firms is proactive employee behavior a pre-requisite?

    <p>Service firms</p> Signup and view all the answers

    What is the likely mediator between HR system and distal outcomes of firm performance?

    <p>Proactive work behaviors</p> Signup and view all the answers

    What is the relationship between HR capabilities and quality of patient care in hospitals?

    <p>Indirect</p> Signup and view all the answers

    What is the theory that emphasizes the importance of developing unique and inimitable HR practices and systems?

    <p>Resource-based view</p> Signup and view all the answers

    Study Notes

    • The study examines the mediating role of proactive work behaviors in the relationship between HR capabilities and quality of patient care in hospitals.
    • Proactive work behavior consists of initiative and flexibility.
    • Employee satisfaction is important for providing high-quality service in healthcare organizations.
    • Proactive work behavior is viewed as important in most organizational environments.
    • The resource-based view and the theory of dynamic capabilities point towards developing a unique and inimitable set of HR practices and systems that fit an organization’s culture and strategy.
    • Health care delivery involves high levels of task interdependence, task complexity, and uncertainty.
    • The challenge before health care organizations is to bring about proactive employee actions and behaviors.
    • The organizational context is an important consideration in identifying the appropriate mediators of the HR-performance relationship.
    • Proactive employee behavior is a pre-requisite in service firms.
    • The impact of HR system on more distal outcomes of firm performance is likely to be mediated through the more proximal outcomes of proactive work behaviors.

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    Description

    Test your knowledge on the role of proactive work behaviors as a mediator between HR capabilities and quality of patient care in hospitals. Explore the importance of employee satisfaction in providing high-quality service and the impact of organizational context on proactive employee actions. Learn about theories like the resource-based view and dynamic capabilities in developing HR practices for healthcare organizations.

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