HR Capabilities and Proactive Work Behaviors in Hospitals Study

• Research is interested in understanding how HRM influences organizational outcomes.
• Proactive work behaviors play a crucial role in hospitals.
• The study examines the relationship between HR capabilities, proactive work behaviors, and quality of patient care.
• Building HR capabilities can improve the quality of services in hospitals.
• HR capabilities can influence organizational performance directly and indirectly.
• Hospitals need to pay more attention to their human resources to provide high-quality healthcare at an affordable cost.
• The study proposes a new construct of HR capabilities in hospitals with three dimensions.
• The measures of three capabilities developed in this study index the level of these capabilities/mechanisms.
• The study collected data on quality of patient care from patients and senior managers of hospitals.
• Diversification of data sources beyond patient surveys can be useful for researchers and practitioners.

Explore the influence of HR capabilities on proactive work behaviors and quality of patient care in hospitals. Learn about the proposed construct of HR capabilities with three dimensions and the impact on organizational performance. Understand the importance of human resources in enhancing healthcare services.