Principles of Completeness in Business Communication

What are the principles that may help to promote courtesy in communication?

Answer the message promptly, Omit irritating expressions, Apologize sincerely for an omission or mistake, Thank generously for a favor

Why is completeness of facts vital in Business Communication?

Incomplete communication can irritate the reader and lead to misinterpretation of the message.

What should a message be organized to achieve?

A message should be organized to help the receiver understand its meaning easily and properly.

What must the sender of a message be aware of in terms of 5Ws?

Who is the receiver of the message?, What does the message contain?, Where the receiver is to be reached?, When the receiver is to be reached?, Why the sender is sending the message? Signup and view all the answers

How does brevity in expression help in communication?

Brevity in expression effectively wins the attention of the reader. Signup and view all the answers

What should a message include and exclude to be effective?

A message must include everything necessary and exclude anything unnecessary. Signup and view all the answers

What are some examples of interference in communication?

Poor audio quality, too much sound, poor image quality, too much or too little light, attention. Signup and view all the answers

How can a busy and loud coffee shop affect communication?

It can make it difficult to hear your friend clearly, causing you to miss important words or phrases. Signup and view all the answers

What is feedback in the communication process?

Feedback is the response of the receiver to the message sent by the sender. Signup and view all the answers

What are the four types of feedback mentioned by Kevin Eujeberry?

Negative Feedback, Positive Feedback, Negative feedforward, Positive feedforward. Signup and view all the answers

Why is feedback necessary in communication?

Feedback is necessary to ensure that the message has been effectively understood. Signup and view all the answers

How can communication models be helpful in understanding the process?

Communication models represent the process and flow of communication, helping in analyzing its elements. Signup and view all the answers

What should be given highest priority in drafting a message for effective business communication?

The receiver's situations Signup and view all the answers

What viewpoint should be used instead of 'I' or 'We' in business communication?

You viewpoint Signup and view all the answers

What kind of language should be avoided in business communication to maintain sensitivity towards the audience?

Insensitive language Signup and view all the answers

How can one make business communication more effective by considering the 7C's?

By making it vivid and enjoyable Signup and view all the answers

What is the importance of emphasizing positive and pleasant facts in business communication?

To show reader benefit or interest Signup and view all the answers

What are the key considerations for correctness in business communication?

Use specific facts and figures, action verbs, vivid words, and avoid irrelevant information. Signup and view all the answers

Why is it crucial to verify the correctness of a message before transmitting it?

Any mistake in the subject matter of Business Communication creates confusion in the mind of the receiver. Signup and view all the answers

What are some suggestions for ensuring correctness in business communication?

Check the message for grammatical and linguistic errors, use non-discriminatory words, verify accuracy of facts, and send the message at the right time and in the correct style. Signup and view all the answers

Why is consideration important in preparing every message?

Consideration ensures that the sender keeps the receiver in mind and tries to understand their perspective. Signup and view all the answers

What should the sender do while encoding a message according to the text?

The sender should try to put himself in the place of the receiver. Signup and view all the answers

What consequences may arise if a message is sent without ensuring its correctness?

Sending an incorrect or partial message may lead the receiver to misinterpret the communication. Signup and view all the answers

What are the 5 basic elements in Aristotle's Model of Communication?

Speaker, Speech, Occasion, Audience, Effect Signup and view all the answers

According to Aristotle, why is the speaker variable essential in communication?

Without the speaker, there would be no speech to be produced. Signup and view all the answers

What factors did Claude Elwood Shannon and Warren Weaver identify in their communication model?

They identified 'Noise' as a factor that affects the communication process. Signup and view all the answers

What was the original purpose of Shannon and Weaver's communication model?

It was developed to improve Technical communication. Signup and view all the answers

What is significant about the structure of Osgood and Schramm's model of communication?

It has a circular structure, indicating that messages can go in two directions. Signup and view all the answers

How did Osgood-Schramm's model redefine the roles of sender and receiver?

It indicated that the roles of the sender and receiver as encoder and decoder could be reversed. Signup and view all the answers