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Questions and Answers
Which of the following is NOT a form of business communication?
What is the purpose of business communication?
What are the two main types of business communication?
What can prevent the receiver from understanding the information sent in business communication?
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What does the word 'communication' mean in Latin?
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Study Notes
Business Communication Basics
- Forms of business communication do not include: Entertainment
- Purpose of business communication: To convey information, ideas, and attitudes between sender and receiver to achieve organizational goals
Types of Business Communication
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Two main types:
- Internal Communication: Occurs within the organization between employees, management, and departments
- External Communication: Takes place between the organization and external parties like customers, suppliers, and stakeholders
Barriers to Effective Communication
- Noise: Can prevent the receiver from understanding the information sent in business communication
- Language: Different languages or dialects can create barriers
- Semantic Barriers: Words or symbols with different meanings
- Emotional Barriers: Emotional state or biases of the sender or receiver can affect communication
Origin of the Word "Communication"
- Latin origin: The word 'communication' comes from the Latin word "communicare", meaning "to share" or "to make common"
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Description
Test your knowledge of business communication with this quiz! Explore topics such as effective communication strategies, written and verbal communication techniques, and the importance of clear and concise messaging in a business setting. Challenge yourself and gain insights to enhance your communication skills in the workplace.
