Prentice Hall 7-6 Measurement
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Questions and Answers

What is the potential influence of personal feelings on performance appraisals?

  • Calibration training
  • Organizational politics
  • Liking (correct)
  • Rater bias
  • When assessing team performance, what is important to consider?

  • Only financial outcomes
  • Only team measurements
  • Both outcome and process measures (correct)
  • Only individual contributions
  • Why is it important to use job analysis in performance appraisals?

  • To determine rater training needs
  • To ensure agreement among multiple raters
  • To provide written instructions
  • To comply with anti-discrimination laws (correct)
  • What can help reduce rater bias in performance appraisals?

    <p>Calibration training</p> Signup and view all the answers

    What is essential to do if a performance problem exists?

    <p>Address it immediately</p> Signup and view all the answers

    What should be considered when developing individual measures?

    <p>Team input</p> Signup and view all the answers

    What is a potential issue with relative judgment appraisal formats?

    <p>Employees may be ranked incorrectly due to lack of knowledge of actual performance levels</p> Signup and view all the answers

    What is the primary focus of trait appraisal instruments?

    <p>Individual characteristics</p> Signup and view all the answers

    What is the purpose of Frame-of-Reference (FOR) training?

    <p>To calibrate raters to the same standards</p> Signup and view all the answers

    What is a potential legal consideration when using performance appraisals?

    <p>Defending the appraisal process in court</p> Signup and view all the answers

    What is the term for the tendency of raters to give similar ratings to all employees?

    <p>Central tendency</p> Signup and view all the answers

    What is an alternative to traditional top-down performance appraisals?

    <p>All of the above</p> Signup and view all the answers

    What is the primary purpose of performance management?

    <p>To provide ongoing feedback and coaching</p> Signup and view all the answers

    What is the Fundamental Attribution Error (Actor/Observer Bias)?

    <p>The tendency to underestimate the impact of situational factors on performance</p> Signup and view all the answers

    What characteristic of effective managers is most important for providing effective feedback?

    <p>Being as specific as possible</p> Signup and view all the answers

    Why is it important to recognize and avoid rating biases in performance appraisals?

    <p>To ensure that employees receive accurate and fair ratings</p> Signup and view all the answers

    What is the primary benefit of training raters in performance appraisals?

    <p>To improve the accuracy and fairness of ratings</p> Signup and view all the answers

    What is the recommended approach to managing performance?

    <p>Manage performance regularly and provide ongoing feedback</p> Signup and view all the answers

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