Prentice Hall 7-6 Measurement

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What is the potential influence of personal feelings on performance appraisals?

Calibration training

Organizational politics

Liking (correct)

Rater bias

When assessing team performance, what is important to consider?

Only financial outcomes

Only team measurements

Both outcome and process measures (correct)

Only individual contributions

Why is it important to use job analysis in performance appraisals?

To determine rater training needs

To ensure agreement among multiple raters

To provide written instructions

To comply with anti-discrimination laws (correct)

What can help reduce rater bias in performance appraisals?

Calibration training Signup and view all the answers

What is essential to do if a performance problem exists?

Address it immediately Signup and view all the answers

What should be considered when developing individual measures?

Team input Signup and view all the answers

What is a potential issue with relative judgment appraisal formats?

Employees may be ranked incorrectly due to lack of knowledge of actual performance levels Signup and view all the answers

What is the primary focus of trait appraisal instruments?

Individual characteristics Signup and view all the answers

What is the purpose of Frame-of-Reference (FOR) training?

To calibrate raters to the same standards Signup and view all the answers

What is a potential legal consideration when using performance appraisals?

Defending the appraisal process in court Signup and view all the answers

What is the term for the tendency of raters to give similar ratings to all employees?

Central tendency Signup and view all the answers

What is an alternative to traditional top-down performance appraisals?

All of the above Signup and view all the answers

What is the primary purpose of performance management?

To provide ongoing feedback and coaching Signup and view all the answers

What is the Fundamental Attribution Error (Actor/Observer Bias)?

The tendency to underestimate the impact of situational factors on performance Signup and view all the answers

What characteristic of effective managers is most important for providing effective feedback?

Being as specific as possible Signup and view all the answers

Why is it important to recognize and avoid rating biases in performance appraisals?

To ensure that employees receive accurate and fair ratings Signup and view all the answers

What is the primary benefit of training raters in performance appraisals?

To improve the accuracy and fairness of ratings Signup and view all the answers

What is the recommended approach to managing performance?

Manage performance regularly and provide ongoing feedback Signup and view all the answers