Prentice Hall 7-6 Measurement

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Questions and Answers

What is the potential influence of personal feelings on performance appraisals?

  • Calibration training
  • Organizational politics
  • Liking (correct)
  • Rater bias

When assessing team performance, what is important to consider?

  • Only financial outcomes
  • Only team measurements
  • Both outcome and process measures (correct)
  • Only individual contributions

Why is it important to use job analysis in performance appraisals?

  • To determine rater training needs
  • To ensure agreement among multiple raters
  • To provide written instructions
  • To comply with anti-discrimination laws (correct)

What can help reduce rater bias in performance appraisals?

<p>Calibration training (A)</p> Signup and view all the answers

What is essential to do if a performance problem exists?

<p>Address it immediately (C)</p> Signup and view all the answers

What should be considered when developing individual measures?

<p>Team input (A)</p> Signup and view all the answers

What is a potential issue with relative judgment appraisal formats?

<p>Employees may be ranked incorrectly due to lack of knowledge of actual performance levels (C)</p> Signup and view all the answers

What is the primary focus of trait appraisal instruments?

<p>Individual characteristics (B)</p> Signup and view all the answers

What is the purpose of Frame-of-Reference (FOR) training?

<p>To calibrate raters to the same standards (D)</p> Signup and view all the answers

What is a potential legal consideration when using performance appraisals?

<p>Defending the appraisal process in court (C)</p> Signup and view all the answers

What is the term for the tendency of raters to give similar ratings to all employees?

<p>Central tendency (D)</p> Signup and view all the answers

What is an alternative to traditional top-down performance appraisals?

<p>All of the above (D)</p> Signup and view all the answers

What is the primary purpose of performance management?

<p>To provide ongoing feedback and coaching (A)</p> Signup and view all the answers

What is the Fundamental Attribution Error (Actor/Observer Bias)?

<p>The tendency to underestimate the impact of situational factors on performance (C)</p> Signup and view all the answers

What characteristic of effective managers is most important for providing effective feedback?

<p>Being as specific as possible (A)</p> Signup and view all the answers

Why is it important to recognize and avoid rating biases in performance appraisals?

<p>To ensure that employees receive accurate and fair ratings (C)</p> Signup and view all the answers

What is the primary benefit of training raters in performance appraisals?

<p>To improve the accuracy and fairness of ratings (B)</p> Signup and view all the answers

What is the recommended approach to managing performance?

<p>Manage performance regularly and provide ongoing feedback (C)</p> Signup and view all the answers

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